I wrote to Good Food over a week ago, no reply. It used to be a good magazine with plenty of recipes, over the years it has become progressively thinner and this October only had 45 recipes , comp... Toon meer
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I paid a £41 year subscription at the beginning of September with the promise of a free gift of a slow cooker. I havent received anything yet and it is now almost November.
Purchase was complicated. There was a deal in BBC Gardeners World but I think I got a better deal from an internet search. Also is the magazine a BBC publication The cover just says Good Food. Neve... Toon meer
Bedrijf heeft geantwoord
So Look forward to receiving GF magazine every month. Work out way through the recipes each month keeping the ones we personally enjoy. Love it
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Good Food
Geschreven door het bedrijf
Good Food is proud owner of the UK’s number one food website; a brilliant app, the UK's market-leading food magazine; the UK’s largest food event – Good Food Show – and a hugely successful series of cookbooks. You can also learn with us and enjoy storytelling and recipes in our podcasts.
Every recipe published by Good Food is thoroughly tested by the recipe development team. The brand offers more than just trusted recipe content; Good Food is the go-to destination for everything to do with food including health, meal planning, smart budgeting, family, drinks and reviews. Whether you’re looking for healthy recipes, how-to cook advice, kitchen gadget reviews, easy family recipes, budget meal plans and shopping lists, the latest foodie travel inspiration or the perfect recipe for dinner tonight, we’re here to help.
Contactgegevens
Verenigd Koninkrijk
- www.bbcgoodfood.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 38% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
WTF ???
Even if you accept that this is a commercial arm of the BBC, the intrusiveness of the ads is appalling compared to other recipe sites. It's gone from my go-to site to a never-use
Better customer service from a Pigeon
My subscriber number cannot be found, so despite paying money I cannot use my paid app features.
Most deserving of the 1-star however is that the customer service couldn’t get me off the phone quick enough. They didn’t answer my question, promised me an email with details that never happened and they haven’t taken my call since.
Let’s just hope I actually receive my slow cooker and they don’t try to weasel out of that one behind some “payment method exclusive” that’s a secret, like some people have found
This site is not affiliated with the…
This site is not affiliated with the British Broadcasting Corporation UK (BBC) and you should not trust them as such.
Like the other reviews below
Like the other reviews below, I already pay the BBC a license fee and am not paying again to remove cookies or have a supposed public service broadcaster sell my data.
used to use it as a default recipe finder, no more.
Asking to pay to reject cookies and…
Asking to pay to reject cookies and when you check conditions to reject they are soooooo intrusive! Seriously!!!!?
Was good but now nothing to do with the…
Was good but now nothing to do with the BBC, it is a private company who wants to sell your data to fund itself.
It used to be good, not anymore
Where to begin: it was working great for the user, when it was not trying to be something other than it is - a webpage with recipes. Then, it would outwardly appear, an overly monetarily ambitious management took over. And they decided they needed a web app - but on the cheap. Slow, unstable, useless software. And started aggressively pushing it onto the customer. But to that point, it could still be avoided, one could choose to use only web. Now, either they want us to pay money for some mass access of bunch of services that have no connection to this one, and therefore it is unlikely that anyone is really going to use them all, or accept a very suspicious, very long list of tracking cookies. Any decent webpage which uses advertisement or subscription model, offers the possibility to refuse or curb personalised ads. This is business in the style of highway robbers. And nobody sane will volunteer to be robbed. Bye-bye
Not the BBC the private company lost…
Not the BBC the private company lost all my saved recipes and with promises of rectifying the mistake they never did so after numerous calls and e mails to them. Also now the search engine in the app doesn’t work very well and you have to close the app down and then reboot it every time you search for a new recipe. Very disappointing I asked for my money back and they have ignored me. I won’t re subscribe.
The word of the year in 2023 was…
The word of the year in 2023 was 'Enshitification' which basically means the product has deteriorated and continues on this trajectory unabated. Slowly this site will have a paywall, due to a socialist/communist government, one that unapologetically hates the working, middle, and upper classes.
Bye bye - won’t be back
Despite already making money from advertising, they wanted me to pay or allow cookies - bye bye!!!
There are so many great sites out there with so many great recipes that they can literally ‘do one’
They need to make it simple
They need to make it simple. I don't trust them. Less is more..
Not BBC, just after your money
First of all, this is not the BBC. It is a private company that pays to use the name. This company has no customer service. Despite having one one year subscription for the app, they stopped access and want me to take a second subscription. No response from their ‘customer service’ which from my experience does not exist. Avoid this company portraying itself as BBC. They are just after your money.
Would love them to change their…
Would love them to change their recipies up more than once a month or less than once a month as they do now. I used to love looking through them. The July one has been up and it’s nearly the end of August
Cannot be viewed unless you sign up and…
Cannot be viewed unless you sign up and give away your details.
Had this for years but recently had…
Had this for years but recently had gone down hill so much, it’s game over. It’s days are numbered I fear.
No longer bothering with this site. A disaster
I've been using site for years. Now the app is absolute rubbish.
The app is far too slow better of using…
The app is far too slow better of using tic tok
So slow!
In the past used the website for accessing many good recipes but now it’s so slow to load it’s impossible to use.
I have been using the app for a while…
I've been using the app for a while now, but the most frustrating and impractical limitation is the inability to export selected recipes as a grocery list. PLEASE add a grocery list function! How is this not already a feature? Unfortunately, I’ll have to switch to another service because of this.
Why do you charge a subscription now
Why do you charge a subscription now? I loved being able to look up recipes any time of the day for free
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