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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The Beelivery 24/7 same-day or night delivery service is very convenient and quick. Although I am starting to think that the price of each item is too high when compared to my local Co-op. Nevertheles... Toon meer

Beoordeeld met 2 van de 5 sterren

Prices are going up and up extra charges here n there for something and less reliability or verification! Have had many times orders being picked or on way and waiting times gone up half hour n then a... Toon meer

Beoordeeld met 1 van de 5 sterren

completed a job 1 week ago, not been reimbursed or paid for the job at all, sent various emails/ msg via dashboard and their just completely ignoring me. they keep sending Ai bot msgs saying please Al... Toon meer

Beoordeeld met 5 van de 5 sterren

Im Disabled and housebound and so this service is a Way to have items delivered to my house within usually about half hour- it’s so efficient and the delivery staff are always so polite and frien... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Boodschappenbezorgdienst
  2. ook in
  3. Bezorgdienst
  4. Online voedselbezorgdienst
  5. Supermarkt

Over Beelivery

Geschreven door het bedrijf

Rapid Grocery Delivery 24/7

Delivered in 15-60 minutes!

Beelivery connects you with self-employed crowd-sourced delivery drivers in your area. Simply place an order for groceries, alcohol and everyday essentials on our website or app and a driver will visit the shop on your behalf and deliver to you. We aim to deliver to you within an hour!

Shop Alcohol Delivery Shop Grocery Delivery Shop Household Essentials Delivery Contact Us

Download our app!


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 36% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,4

Alle reviews

(9.077)

101 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I have never heard of this company…

I have never heard of this company before. I do not know what they do and I do not care. They have somehow acquired my email address, which I have never given to them, and they incessantly send me emails. The unsubscribe button in their emails opens a page that says "user not found" and does nothing to stop their spam. I urge others to report this company as fraudulent.

18 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Rubbish

I would avoid this company like the plaque, they are useless and ignore emails. I ordered flowers and plain cross buns, when driver arrived he said no flowers which I know is a lie (I phoned Aldi) and the plain hot cross buns were flavoured, I requested a full refund including delivery, nothing received and my 4 emails were ignored

24 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered groceries online

Ordered groceries online. Not one of the items were in stock. Driver took photo of available items so all were substituted. Why are they shown online for me to tick only not to be available?

1 april 2026
Beoordeeld met 1 van de 5 sterren

NO DRIVERS UNABLE TO DELIVER TWICE

Tried at 5pm and no drivers waited will 6.30pm then cancelled , tried again and same thing, appauliing never known this before perhaps they just cannot get the staff? in the past been expensive as goods more than the shop price but it is emergency convenience i suppose. COULD DO MUCH BETTER.

7 april 2026
Beoordeeld met 1 van de 5 sterren

Should be zero stars

Should be zero stars, I've been a driver for them for over 4/5 years. Non payment after a delivery is very very common and an absolute nightmare to get sorted with their utter trash customer services I assume some cheap AI by how bad it is. They then pass the buck by trying to blame the bank and Unipass their payment provider it's not those that are responsible it's beeliveey itself is the issue.
I'm owed money from order 3707410 completed on the 2/04/2026.
They will be reported for the non payment and will be reported for the way they deal with the problem. It used to be great platform to make a bit of side money but it's gone downhill so rapidly it's almost impossible to use anymore.

2 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered some materials from wickes as I…

Ordered some materials from wickes as I couldn't fit the plasterboard in my car. Got charged a hefty premium to do so, then the driver shows up with half the order, no plasterboards. The driver then informs me that he had to go get his van to get them and he would return. I thought I would double check with beelivery just in case. Which they confirmed that I wouldn't be getting the plasterboard and all they could do was refund me for the missing items. So in the end I got charged close to £60 for 5 corner beads and a bag of multi finish plaster. Which I could of collected myself. Don't use this company, worst customer service I've ever had!

21 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended service

I have received consistently excellent service from Beelivery over several months during which temporary limited mobility has led to me relying on delivery services.

Orders have arrived on time, and have been as requested (or with sensible replacement items), and drivers have always been friendly and professional.

2 maart 2026
Beoordeeld met 1 van de 5 sterren

Driver don't get paid …

Money newer been paid on 09:49 on 21st Feb 2026. what a laying scamers Horrible experience I did a delivery and they don't pay looking for any way hau to avoid pay out, automated response works like a professional scamers.

18 februari 2026
Review zonder uitnodiging
Logo Beelivery

Antwoord van Beelivery

Hello Raivis. This order has alreay been paid at 09:49 on 21st Feb 2026. If you need anything else please get back in touch.

Beoordeeld met 2 van de 5 sterren

Much to over priced and good luck…

Much to over priced and good luck finding someone to deliver in your area.

31 mei 2025
Logo Beelivery

Antwoord van Beelivery

Hi
Thank you for leaving us this feedback.
To fulfil your orders, we use self-employed drivers, who choose whether to accept orders that they receive invitations for. Unfortunately, sometimes we don’t have a driver available, but we are recruiting more drivers all the time to prevent this from happening in future.
I will pass this feedback on to our logistics team to highlight any potential shortages in your area.
Thanks again for using Beelivery.

Beoordeeld met 1 van de 5 sterren

Made an order a couple of days ago.

Made an order a couple of days ago.
I bought 2 items. I only needed 1 of them, but I needed to reach the minimum spend. The driver called me and said 1 item wasn't there. The one I needed.
There was a discussion about a substitute. I said no, don't worry about it and immediately went to the live chat to cancel. I noticed the driver was still coming and I called him to say its been cancelled. They assured me, the order was cancelled and I'd be reimbursed. Total was 42 pound. I used 10 off voucher so 32. They then tried to give me back 4.88 from the item that wasnt even available in the store. Multiple emails back and forth, they kept repeating that they could release the 4.88. Obviously, I was trying to say the order was cancelled, how can you charge me for items I didn't receive? They then said it was delivered! I called the driver who said it wasn't delivered and they should already know this! I've used this site a few times, even though it's quite expensive.
This has put me off for life!
The customer service was disgraceful. The amount of copy and paste repetitive answers. Trying to make out that 4.88 was doing me a favour! I'm going to make an official complaint, if this isn't resolved.

10 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

im a delivery driver and almost a week…

im a delivery driver and almost a week i dont receive my payment , first they say payment has been send gonna take few hours to arrive. On next day say my receipt has been send for random check. On next day my bank delay my payment and after that excuse was they got problem s their payment system and i dont know on which one to belive....

26 januari 2026
Review zonder uitnodiging
Logo Beelivery

Antwoord van Beelivery

Hello - we would like to apologise for the payment issue we experienced between 27th and 31st January. This was a system error with our payment provider - Unipaas. We have had to manually go through every order and pay drivers manually, which has been a long and laborious process. We are pleased to say, the backlog has now been cleared and all drivers have now been paid. We apologise for any incovenience caused and thank you for your patience during this time.
The Beelivery Team

Beoordeeld met 1 van de 5 sterren

Very cheeky Company indeed

Very cheeky Company indeed
I Put 1 star because able to send/receive megs.(I was originally impressed) But that's it!!!
I picked my order, megs for a bit,gave my details,no tip for driver, *OPTION*
Got sent my list of products/pricing then about 5 minutes later they said, 'no drivers', sent options of what I wanted to do/do I want to wait.
Then it said to pay a tip then driver would be quicker.
They should of checked,if there were drivers available(their not stupid)
I think because of my, 'no tip to driver' was to blame for no drivers being available.
What a way to run a business
Avoid this Company

17 januari 2026
Review zonder uitnodiging
Logo Beelivery

Antwoord van Beelivery

Hi, and thanks for your review. We sent you a message asking for further information so we could look into this for you, but you haven't replied. We would love to investigate what went wrong so that we can find a resolution for you and it will also help us improve our service.
We haven't heard back from you but look forward to your reply.
Best wishes.

Beoordeeld met 1 van de 5 sterren

I ordered and waited absolutely ages…

I ordered and waited absolutely ages gor no apparent reason they are a very unreliable and untrustworthy company and as a frequent customer I will never use them again avoid this company at all costs

17 januari 2026
Review zonder uitnodiging
Logo Beelivery

Antwoord van Beelivery

Hello and thank you for your review.
We are sorry that your recent order did not go through. As explained by our Customer Service Team, we do not take payment for an order until it has been delivered.
Your bank holds the amount for any order you place in a "pending" state. This is to ensure there are enough funds in your account when we come to deliver.
If the order is not delivered, our system notifies your bank that we will not be taking the payment, and your bank then releases the funds from the "pending" state. The time this takes depends on your bank, but we do say it could be between 3 and 5 working days.
I hope this clears it up for you.

Beoordeeld met 1 van de 5 sterren

Driver left out of pocket after cancellation

Posting as a driver.

Order 3662796 was cancelled by the customer after the goods had already been purchased and while I was present at the delivery address. The items included restricted goods (alcohol and cigarettes) which could not be returned.

As a result, I was left approximately £40 out of pocket, despite fulfilling the delivery up to the point of cancellation.

Receipts were uploaded multiple times and support was contacted repeatedly, but the issue remains unresolved with repeated holding responses.

Drivers should be aware that post-purchase cancellations can leave them personally out of pocket.

11 januari 2026
Review zonder uitnodiging
Logo Beelivery

Antwoord van Beelivery

Hi Dean. This payment has now been made - apologies for the delay with this one.

Beoordeeld met 5 van de 5 sterren

With my injured foot elevated

With my injured foot elevated, someone else handles the shopping for me! Absolutely fantastic! All my desired items were delivered right to my doorstep by a truly delightful individual.

9 januari 2026
Review zonder uitnodiging

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