Ordered a beer gift pack. When it arrived the ink (for personalisation) was smudged on the box, the glass received appeared much smaller than advertised (photos sent as evidence) and worse still... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Bought a good supply of German Oktoberfest beers. I always look forward to them coming back in stock. Delivery is always good along with the Comms. During the year, I like to buy Augustiner Edelstoff,... Toon meer
Bedrijf heeft geantwoord
Beerhunter ordering is very simple and a great range of choice. The communication from start to finish is excellent and the delivery updates were spot on and to the exact hour they forecast. The out... Toon meer
Bedrijf heeft geantwoord
I can always trust Beerhunter to deliver. We are kept up to date with delivery dates and times. A great selection of beers especially zero alcohol which my husband likes.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are Beer Hunter and our Sommelier’s have climbed The Rockies, traversed the slopes of the Alps and trudged the back streets of Manchester to hand select a range of unique craft beers bottles and cans alike with brews that will tantalise the taste buds of even those well trailed connoisseurs. Thus creating these perfect craft beer mixed cases of the highest quality from fruity flavours to imperial stouts we have a diverse range to entertain all.
Contactgegevens
Unit 38 Peel Industrial Estate, BL9 0LU, Bury, Verenigd Koninkrijk
- 01615078000
- admin@beerhunter.co.uk
- www.beerhunter.co.uk
4,5
Uitstekend
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Beerhunter
Beerhunter have a great selection to choose from, ordering was very straightforward and delivery was very quick so couldn't ask for anything better 👍
13 juli 2026
Review zonder uitnodiging
Antwoord van Beerhunter Limited
Thank you William, lovely to hear you had a great experience with us. Hope to see you shop with us again soon.
Excellent service with a quick delivery…
Excellent service with a quick delivery time.
10 juli 2026
Review zonder uitnodiging
Antwoord van Beerhunter Limited
Amazing thank you Julian, hope to see you shop with us again soon.
Beer never arrived
Beer never arrived - “damaged in transit”, which means it was either poorly packaged by you or “purloined” by the courier. Still waiting to hear about a replacement 4 days after the expected delivery date. Wish I’d chosen a refund and gone elsewhere.
10 juli 2026
Review zonder uitnodiging
Antwoord van Beerhunter Limited
Good Morning,
We're really sorry to hear about your experience and completely understand how frustrating this must be.
Could you please email us at cs@beerhunter.co.uk with your order number? We'll investigate what has happened with your delivery as a priority and work to get this resolved for you as quickly as possible.
We sincerely apologise for the inconvenience caused and appreciate the opportunity to put things right.
Many thanks,
Kieron
P.S. I have been informed we have managed to rectify the issue and hope you look to shop with us again in the future after this unfortunate incident.
Given as a gift.Recipient delighted
Given as a gift.Recipient delighted.Interesting packaging and bag of nibbles accompanied the beers.Small problem with packaging but damaged beer and new box replacement arrived day after speaking with the company.Damage may have been caused by rough handling by the delivery company.
4 juli 2026
Review zonder uitnodiging
Antwoord van Beerhunter Limited
Thank you so much for the great review, I am so glad our customer service team were able to resolve your issue in a timely manner. Love to hear the gift was received well. Hope to see you shop with us again soon.
Very good German beers 😀
Very good German beers 😀
Quick delivery and very good packaging
2 juli 2026
Review zonder uitnodiging
Antwoord van Beerhunter Limited
Amazing, we all love a good German beer! Thank you so much for leaving us a great review. We hope to see you again soon. PROST!
Great range of beers
Great range of beers not obviously available in Supermarkets. Good prices and fast delivery. The beer I purchased is really good and enjoyable to drink. Thank you.
2 juli 2026
Review zonder uitnodiging
Antwoord van Beerhunter Limited
Thank you so much John, we really appreciate it. Our team have spent years trying to curate a list not available in Supermarkets I will make sure to pass your comments on around prices and delivery. Hope to see you again soon.
Order arrived on time … no problems…
Order arrived on time … no problems with this purchase at all
24 juni 2026
Antwoord van Beerhunter Limited
Amazing thank you Paula. Hope to see you shop with us again soon.
Great range
Always an interesting range of beers and glasses, plus excellent customer service every time.
29 juni 2026
Review zonder uitnodiging
Antwoord van Beerhunter Limited
Thank you Andrew your review means a lot to a small family business like ourselves. Hope to see you shop with us again soon.
Nice presentation box
Delivered quickly. Nice presentation box, perfect
24 juni 2026
Review zonder uitnodiging
Antwoord van Beerhunter Limited
Amazing! Thank you Jacqueline for this great review. We hope to see you shop with us again soon.
Great experience
Just recently found this website when I was searching for something I could not find in the shops, it was easy to place my order and it arrived when expected
17 juni 2026
Review zonder uitnodiging
Antwoord van Beerhunter Limited
Thank you so much! Great to hear everything went smoothly. As a small family run business reviews like this mean so much. We hope to see you shop with us again shortly.
Great range of beers
Great range of beers. Great quality of products. Effortless ordering and delivery - thank you.
16 juni 2026
Review zonder uitnodiging
Antwoord van Beerhunter Limited
Amazing! Thank you Sally, we very much appreciate your review and hope to see you shop with us again soon.
The package was delivered promtly
The package was delivered promtly, and well packed in egg box type box to keep secure.
The beers that we have tried are lovely, just what we expected. We tried the Trappist beers when we were in Holland and these ones that you delivered are just as good, thank you.
19 juni 2026
Review zonder uitnodiging
Antwoord van Beerhunter Limited
Thanks for your review. It means the world to us as a small family business. Hope to see you again soon
Nicely presented beer gift pack of trape Belgian beers
Nicely presented beer gift pack of Belgian Trape beer which is hard to normally locate in usual ahops. My partner will love it as a birthday gift.
Arrived wonderfully packaged so n LPo breakages.
10 juni 2026
Review zonder uitnodiging
Antwoord van Beerhunter Limited
Amazing thank you Helen, do let us know how the beers went down with your partner. Hope to see you shop with us again.
Excellent product & great for a special…
Excellent product & great for a special Birthday
11 juni 2026
Review zonder uitnodiging
Antwoord van Beerhunter Limited
Hi Ian, thank you for the great review I am so glad the gift went down well. Hope to see you shop with us again soon.
I ordered a mixed case of 12 different…
I ordered a mixed case of 12 different Belgian Trappist beers. There was a packing error resulting in 11 different beers being included in the box with one pair of beers.
On contacting Beerhunter I was told that it was a packing error and they could not send individual beers. Whilst i understand this, the tone of their communication was disappointing with no apology.
11 juni 2026
Review zonder uitnodiging
Antwoord van Beerhunter Limited
Hi Dave, hope all is well? I've been investigating this and I do sincerely apologise on the negative experience you have had. This is not something we want to achieve as a small family run business we pride ourselves on our customers receiving top quality service from start to finish. With regards to your order I can confirm this has been escalated and that further training has been implemented in order to avoid picking errors in the future as well as further training for our customer service personnel to deal with unfortunate errors like this with more empathy. If you would like to shop with us again please reach out and I am sure we can arrange an additional gift as an apology for this order.
Apologies once again for the inconvenience caused.
Kieron
AI Customer Service
I was sent the wrong box (Ordered timmermans 8 pack and got a mixed fruit beer box instead). When I emailed to get clarification I was told the shipping policy is that beers are substitued if there is no stock, and this is shown on the website. I couldn't see this anywhere so asked for clarification, then got an email telling me the AI customer service bot got it wrong, and I was offered 10% off.
The box was packed well and the beers (although wrong) were all good. I would prefer to talk to a human if I need customer service support, rather than AI which will get fundamental things wrong.
11 juni 2026
Review zonder uitnodiging
Antwoord van Beerhunter Limited
Hi Ben, hope all is well? Sincere apologies we have been looking into this for you. We have recently moved to a new customer service platform and are still facing some issues and we do truly apologise that these caused a negative experience for you. As a small family run team we are consistently looking for ways to improve and we appreciate your feedback. If you would like to shop with us again please reach out and I am sure we can arrange an additional gift to be sent.
Apologies once again for the inconvenience caused,
Kieron
Ordering was easy
Ordering was easy, delivery was prompt, the beer, which I’ve had before was excellent!…
5 juni 2026
Review zonder uitnodiging
Antwoord van Beerhunter Limited
Amazing! Thank you so much for leaving this great review. Hope to see you shop with us again soon.
Fast and efficient service
Fast and efficient service, lovely named gift box for my sisters 60th birthday present.
7 juni 2026
Review zonder uitnodiging
Antwoord van Beerhunter Limited
Hi Tracy, thank you so much for leaving us this amazing review. We very much appreciate it. Hope to see you shop with us again soon.
They were so on it with communication…
They were so on it with communication and helped when my delivery wasn't being fulfilled - sorting everything out in quick time and a friendly manner.
10 juni 2026
Review zonder uitnodiging
Antwoord van Beerhunter Limited
Hi Ed, thank you so much for your incredible review. We really do appreciate the time taken, I will pass on your amazing review to our team as a small family run business we do try and help as much as we can. Hope to see you shop with us again soon.
Excellent quality lightbulb beer always…
Excellent quality lightbulb beer always delivered on time and with care! Highly recommend.
9 mei 2026
Review zonder uitnodiging
Antwoord van Beerhunter Limited
Thank you Maxine! We very much appreciate your support, hope to see you shop with us again soon.
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