Good customer service from the sales team and excellent communication. Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep. The deliv... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie4 East Terrace, Union Square Retail Park, AB11 5RD Aberdeen, Aberdeenshire, GB
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Lees wat reviewers zeggen
The whole transaction was excellently handled from store purchase to delivery. Instore, the assistant was knowledgeable, pleasant and very friendly. Went out her way to get us to what we wanted.... Toon meer
Bedrijf heeft geantwoord
Bought a bed, mattress and matching bedside cabinet and paid for delivery/assembly. Store/Sales experience was really good but delivery and product not so perfect. Bed has a bit of damage/imperfection... Toon meer
Bedrijf heeft geantwoord
I recently purchased a superking bed for myself along with full bedroom furniture sets for my two daughters and my son, and Bensons for Beds exceeded every expectation. The quality of the products is... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Aberdeen
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
4 East Terrace, Union Square Retail Park, AB11 5RD, Aberdeen, Aberdeenshire, Verenigd Koninkrijk
- 1224495862
4,7
Uitstekend
313 reviews
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Staff very courteous and helpful they…
Staff very courteous and helpful they also had a great deal of knowledge regarding products for sale.
2 april 2024
We visited the Aberdeen store to look…
We visited the Aberdeen store to look at king size mattresses to replace our existing one. Gary gave us excellent advice and was very knowledgeable on the available products. Received a 2 hour delivery slot, then a phone call 30 minutes before they arrived. Impressed with their efficiency and speed at taking the old mattress away and positioning our new one.
Our new I-gel mattress is very comfortable and we are delighted with it!
25 februari 2024
Review zonder uitnodiging
great service from staff in Aberdeen.
great service from staff in Aberdeen.
Very helpful and gave us information to make the best purchase.
delivery worked well and we were happy with all aspects of the service.
24 maart 2024
Excellent
Excellent, Daisy was helpful pleasant to talk to, and very patient. Excellent service.
25 maart 2024
Good and Bad ///Good experience all representatives wry…
Good experience all representatives were polite and helpful only reason I didn’t give 5 stars is I asked about recycling my old mattress and was told this is not a service they offered only to find once I received my invoice and other services offered that you did in-fact offer this service not a disaster but disappointing as I’ve now got arrange this service
11 maart 2024
Nice instore service.
Pleasant store assistant, asked if we needed help, answered what we needed to know. We wanted to browse and try out the mattress without feeling silly so she left us to do that.
Gave us time to decide which one we liked.
Informed us of delivery date, the time that we could try out the item at home and return it.
Pleasant chat with nice manners.
Job done. Happy customers. 😊
9 maart 2024
Everything was perfect
Everything was perfect. Quality of bed mattress and sales person.
4 maart 2024
We were unsure of what would suit us in…
We were unsure of what would suit us in a mattress best, once we'd been on the sleep pro bed, we understood our needs much better, also thanks to Daniel and his knowledge, this helped us immensely.
9 maart 2024
A helpful and friendly assistant made…
A helpful and friendly assistant made our visit very enjoyable
8 maart 2024
Needing a new Mattress? Head for Bensons for beds at Union Square!!!
Just had Emma (Manager) sort us out with a new Seally Mattress...
A really nice accommodating, informative
& professional young lady that treated us with dignity & respect in relation to a different branded mattress that we had some issues with after only 15 months & subsequently being returned due to a fault.
Fantastic experience & thank you again Emma... Keith & Kirsteen
6 maart 2024
Review zonder uitnodiging
The young lady that assisted us was…
The young lady that assisted us was pleasant, professional and knowledgeable about all the beds in the store. The whole experience was great.
4 maart 2024
Sales assistant very helpful
Sales assistant very helpful, and knowledgeable. Julia was our assistant she was standing in at the shop.It’s not the first time we have bought a bed from you, we always have good service.
24 februari 2024
Amazing customer services
Amazing customer services. Every option has been explained to us to pick the right choice
29 februari 2024
Tara was extremely helpful and ultra…
Tara was extremely helpful and ultra knowledgeable
23 februari 2024
Very helpful staff
13 februari 2024
very good point 10
4 februari 2024
Very Impressive
The staff at the Aberdeen store noticed us quickly and responded immediately to what we wanted. He was good enough to spot we were not interested in anything else, so quickly switched to booking us in and taking payment.
The delivery was efficient and the delivery crew was fast and courteous. Well done all round.
8 januari 2024
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