Good customer service from the sales team and excellent communication. Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep. The deliv... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie4 East Terrace, Union Square Retail Park, AB11 5RD Aberdeen, Aberdeenshire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The whole transaction was excellently handled from store purchase to delivery. Instore, the assistant was knowledgeable, pleasant and very friendly. Went out her way to get us to what we wanted.... Toon meer
Bedrijf heeft geantwoord
Bought a bed, mattress and matching bedside cabinet and paid for delivery/assembly. Store/Sales experience was really good but delivery and product not so perfect. Bed has a bit of damage/imperfection... Toon meer
Bedrijf heeft geantwoord
I recently purchased a superking bed for myself along with full bedroom furniture sets for my two daughters and my son, and Bensons for Beds exceeded every expectation. The quality of the products is... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Aberdeen
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
4 East Terrace, Union Square Retail Park, AB11 5RD, Aberdeen, Aberdeenshire, Verenigd Koninkrijk
- 1224495862
4,7
Uitstekend
313 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amaizing service
Amaizing service, I was lay on the special bed that measure my body to pick the right mattress for the way I sleep. Also a huge thank you to a lady staff member that she help me to pick the correct pillow. It was worth it. Thank you!
22 januari 2026
Antwoord van Bensons For Beds - Aberdeen
We're delighted you found our service amazing and that our technology helped you choose the right mattress! We're also happy to hear that our staff member assisted you in selecting the perfect pillow. Thank you!
The reception was top-notch
9 januari 2026
Antwoord van Bensons For Beds - Aberdeen
We're glad our reception met your expectations. We appreciate your feedback!
Excellent customer service & super product
Excellent sales support. Fantastic communication around delivery. Great product.
18 januari 2026
Antwoord van Bensons For Beds - Aberdeen
We appreciate your positive feedback! We are so glad to hear that you experienced excellent sales support and fantastic communication regarding delivery.
great service and prompt delivery
13 december 2025
Antwoord van Bensons For Beds - Aberdeen
We appreciate you sharing! We are so happy to hear you enjoyed our prompt delivery and great service. Thank you for your support.
Team Bensons
Very good sales staff very friendly
Very good sales staff very friendly.
Delivery on time. Old and new swapped in 5 minutes.
Very comfy mattress.
5 december 2025
Antwoord van Bensons For Beds - Aberdeen
We're happy to hear that our sales team was friendly and helpful! We're also glad the delivery and swap went smoothly, and you find the mattress comfy. Thanks!
– Thank you, Jess- Team Bensons
Good deals and friendly staff
5 december 2025
Antwoord van Bensons For Beds - Aberdeen
We appreciate you giving us five stars! We are so pleased that you found good deals and our staff friendly.
– Thank you, Jess- Team Bensons
Excellent people best customer service…
Excellent people best customer service ever experienced
2 december 2025
Antwoord van Bensons For Beds - Aberdeen
We appreciate you taking the time to leave us this great review! We are so glad you experienced the best customer service from our people.
– Thank you, Jess- Team Bensons
Antwoord van Bensons For Beds - Aberdeen
Thank you for highlighting Caroline’s great customer service! We’re so glad she made your experience a positive one. 💜
Thank you for your positive review – Lauryn at Customer Care
Antwoord van Bensons For Beds - Aberdeen
We’re thrilled you had great support from start to finish—sales, delivery, and installation all working perfectly for you.
Take care and see you again soon!
Megan at Customer Care
The sales personnel are very polite…
The sales personnel are very polite and patient.
11 november 2025
Antwoord van Bensons For Beds - Aberdeen
We appreciate you sharing that our sales personnel are polite and patient. We're so glad you had a positive experience.
Until next time, thank you-
Megan at Customer Care
Great staff
Great staff, friendly and knowledgeable ensured that i got something that suited my budget
10 november 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Aberdeen
We're happy to hear that our friendly and knowledgeable staff ensured you found something suitable for your budget. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care
Antwoord van Bensons For Beds - Aberdeen
We appreciate you taking the time to leave us a review! We are happy to hear that our staff was helpful during your visit. 💜
Thank you for your positive review – Lauryn at Customer Care
I went to the gallows's corner one
I went to the gallows's corner one
I met Luke months ago about seeing about a bed he was so helpful he was with me for nearly an hour.
Had to wait to order a bed due to selling my house
I went back to Luke and he remember really nice guy helpful and nothing was to much trouble for me
Thanks Luke
29 oktober 2025
Antwoord van Bensons For Beds - Aberdeen
We're happy to hear that you had such a positive experience. It's great to know that our team member was so helpful and accommodating during your visits. Thank you for sharing your kind words; we appreciate your feedback!
Megan at Customer Care!
Highly recommended
Professional, friendly, helpful staff & advice from start to finish. Very good service.
22 september 2025
Antwoord van Bensons For Beds - Aberdeen
We are happy to hear that our professional and friendly staff provided helpful advice from the beginning to the end. Thank you for your amazing feedback,
Megan at Bensons for Beds
Antwoord van Bensons For Beds - Aberdeen
That’s what we love to hear—thanks a bunch for your 5 star review Primrose! • Catch you next time! Megan at Customer Care😊🙌
Very professional and kind staff
Very professional and kind staff
Helping with everything and not feeling pressure with my choices just giving me all answers and time for my choice. 👍
13 oktober 2025
Antwoord van Bensons For Beds - Aberdeen
We're happy to hear that our team member was super helpful. We appreciate your positive feedback and your time. Thank you for your positive review! – Lauryn at Customer Care 💜
Great experience
Great experience, Nina was knowledgeable and professional and helped us find perfect mattress.
9 oktober 2025
Antwoord van Bensons For Beds - Aberdeen
We're glad you enjoyed your experience. It's wonderful to know that our team member's expertise helped you discover the perfect mattress. Thank you for your feedback, Megan at Customer Care
Antwoord van Bensons For Beds - Aberdeen
Thanks so much! We’re thrilled you had a brilliant service experience!
Take care,
Megan at Customer Care⭐
Antwoord van Bensons For Beds - Aberdeen
Thank you for your great feedback! We’re glad our team and delivery service met your expectations.
Kind regards,
Megan
The Bensons for Beds Care Team
I needed a bed frame and mattress…
I needed a bed frame and mattress urgently.
The staff were great and let me know what options I had.
Made some nice savings too on promotion offers.
4 oktober 2025
Antwoord van Bensons For Beds - Aberdeen
Thank you for your feedback! We’re glad our team helped you find the right bed frame and mattress quickly—and that you saved with our promotions.
Best Wishes,
Megan
Bensons for Beds Customer Care
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.