The staff in store were incredibly helpful, friendly and informative. I received regular emails and phone calls to keep us up to date on the process. Was delivered on the day that it was expected, it... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The delivery guys were great. Chris and Bradley did a thorough and efficient job with excellent demeanour. The bed is much improved and we have slept better on the new bed. The two ladies in stor... Toon meer
Bedrijf heeft geantwoord
The bed and mattress were reduced as ex display. The sales girl seemed lovely and helpful, but was not completely upfront about the costs....the bed could be delivered ( no mention of a charge of £49... Toon meer
Bedrijf heeft geantwoord
Our sales person was Sean. Relatively new to his post but had a first class knowledge of the products. He was most helpful, very pleasant and patiently went through all the options available. Not push... Toon meer
Bedrijfsgegevens
Over Bensons For Beds - Andover
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, Verenigd Koninkrijk
- 1264335460
4,7
Uitstekend
181 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Was very easier to get the mattress I…
Was very easier to get the mattress I wanted. Was able to try out all the mattresses and after I had made my choice it was very easy to arrange delivery.
22 oktober 2024
Disliked being pushed to have the…
Disliked being pushed to have the additional insurance, I had to decline 3 times to the disapproval of the sales women.
23 oktober 2024
Electronic bed selector
Good selection, friendly and knowledgeable staff and interesting electronic bed selector
10 oktober 2024
Good service
I was dealt with in a very professional way. The assistant found what I was looking for.
15 augustus 2024
OK experience all round
Didn't get horrsed by the sales team,
Once we were ready they were there to help.
Delivery was quick.
Negative point was being charged for the delivery. We have no option but get delivery, so being charged extra for something we have to have is disgusting.
8 juli 2024
Mattress shopping. Once we had found the assistant
Once we had found the assistant, she was extremely helpful knowledgeable polite and efficient but the layout of the store meant that she was not immediately obvious when we walked in.
26 juni 2024
Made to feel like a valued customer
Made to feel like a valued customer. Polite, friendly staff who provided an excellent service.
13 juni 2024
The young lady that helped us choose…
The young lady that helped us choose our new bed and mattress was awesome, no pressure, very knowledgeable, my wife and I were extremely impressed.
10 juni 2024
The lady was very helpful in choosing…
The lady was very helpful in choosing bed and mattress appeared to be very knowledgeable about the products you sell which gave me confidence in helping purchase the correct bed for my needs
6 juni 2024
Alex was knowledgeable and helpful and…
Alex was knowledgeable and helpful and we got a great bed at a good price
21 mei 2024
Helpful & Informative Service
Gay in your Andover branch was very helpful and attentive.
8 april 2024
Alex was extremely helpful and made the…
Alex was extremely helpful and made the whole experience so easy. Can’t wait to receive my new mattress in 2 weeks.
28 maart 2024
Exceptionally pleasant customer service…
Exceptionally pleasant customer service from Alexander Shaw, making it easy to make a decision.
18 maart 2024
Great service and shopping experience
I went into the shop to buy pillows, I know they specifically do Tempur.
Whilst browsing we spotted a fantastic deal on an ex-display item.
Alex, helped us and was so friendly, knowledgeable and efficient. He processed the purchase quickly, as I explained we had an appointment, he was just great!
I would not hesitate to recommend this branch, really brilliant staff 🙂
4 maart 2024
Excellent service
What I didn't realise was how many different types of mattresses there are (and price range), the assistants in the Andover branch were very helpful in explaining the difference between them all. With all the information regarding payment methods and delivery options as well, I was able to decide which mattress I wanted, how I was going to pay for it and a delivery date suitable for me.
Happy days 😁
22 februari 2024
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