The Staff were brilliant helpful without being pushy and very knowledgeable. They found the perfect mattress for us at a fair price. The mattress was then made and delivered on time by two helpful del... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 5 Snipe Retail Park, Manchester Road, OL7 0DN Ashton Under Lyne, Lancashire, GB
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Lees wat reviewers zeggen
We visited the Ashton-under-Lyne store, and Jake greeted us, answered all our questions, and recommended a mattress that we ended up buying. The whole process from start to finish was a very pleasa... Toon meer
Bedrijf heeft geantwoord
Assistant was very helpful. She offered me the opportunity to lie down on the extra firm mattress or even have a sleep. She was very polite and very helpful. I would highly recommend giving them a vis... Toon meer
Bedrijf heeft geantwoord
I was helped by Jake, who answered any questions i had and explained the difference between beds and mattresses that i was interested in. He did not hover around which i personal dislike, but made me... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Ashton Under Lyne
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN, Ashton Under Lyne, Lancashire, Verenigd Koninkrijk
4,7
Uitstekend
160 reviews
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The Staff were brilliant helpful…
The Staff were brilliant helpful without being pushy and very knowledgeable. They found the perfect mattress for us at a fair price. The mattress was then made and delivered on time by two helpful delivery staff.
1 oktober 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your wonderful review! We're thrilled to hear that our staff helped you find the perfect mattress and that your delivery experience was smooth. We appreciate your support and look forward to serving you again in the future! Kind Regards TEAM ASHTON
Great team
Great team. Helped us so much that we bought two ! Thanks
2 oktober 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your fantastic review! We're thrilled to hear that our team made such a positive impact and that you decided to buy two. Your support means the world to us, and we look forward to serving you again in the future!.. ALL THE BEST TEAM ASHTON
Great advice from customer service
Great advice from customer service. A very good and friendly team.
1 oktober 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Hi there! Thank you so much for your kind words! We're thrilled to hear you had a fantastic experience with our friendly team. Your satisfaction is our top priority, and we can't wait to assist you again! 😊 Thanks for being a valued customer!
Great service from Aga.
Great service from Aga.
Would highly recommend Benson’s.
28 september 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Ashton Under Lyne
Thankyou for your review its greatly appreciated, All the best Team Ashton
Tony was very knowledgeable and was…
Tony was very knowledgeable and was able to recommend the perfect mattress for us. He was super friendly and we would definitely recommend Bensons
27 september 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your kind words, it was our pleasure to help you find the perfect mattress. We take pride in providing friendly and knowledgeable service and are grateful for your recommendation of Bensons. Sweet dreams!
I went in not sure what I wanted
I went in not sure what I wanted and Jake helped me find a mattress that fit my needs. Very friendly, would recommend people to shop here.
26 september 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for the kind words, we are so happy to hear that Jake helped you find the perfect mattress! We strive to provide excellent customer service and we would love to have you recommend others to shop with us. See you again soon!
Manager was very welcoming
Manager was very welcoming. Talked us through mattresses and Farai was brilliant. Answered all our questions what we asked
26 september 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your kind review! We are so happy to hear that our manager and Farai provided excellent service and answered all of your questions. Your satisfaction is our top priority. Come back anytime! 😀
Assistant was very helpful
Assistant was very helpful. She offered me the opportunity to lie down on the extra firm mattress or even have a sleep. She was very polite and very helpful. I would highly recommend giving them a visit.
24 september 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your wonderful feedback! We are so pleased to hear that our assistant was very helpful and polite, and that you had such a positive experience. We truly appreciate your recommendation!
Team Bensons
A great experience
We visited the Ashton-under-Lyne store, and Jake greeted us, answered all our questions, and recommended a mattress that we ended up buying.
The whole process from start to finish was a very pleasant experience. The firm mattress I bought is helping with my bad back, and I have no complaints so far.
23 augustus 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
We're so pleased to hear you had such a pleasant experience at our Ashton-under-Lyne store! It's wonderful that our colleague was able to assist you so effectively, answering all your questions and helping you find the perfect mattress. We're especially glad to know your new firm mattress is helping with your back.
Team Bensons
Disappointed
Originally went into Besons to purchase a low divan base, couldn't get what I wanted, there was an ottoman bed on display that looked the part, went home to measure up, we only measured length wise, not realising that a ottoman 4ft 6in bed is a hell of a lot wider, we ordered it ,
Consequently when it arrived it didn't fit, went back to the shop, explained what had happened, if you want your money back they charge you 20% of the cost. Rather than loose all that money I compromised on another base and headboard, i had paid a £100 installation for the previous bed, but was still charged £50 for the installation of the new bed, I love the new base and headboard, only problem is the colour i picked is great on the base, but drawers and headboard are a shade darker. Looked after bensons rules and regulations online, if does say about differing shades, so thats it. Would i recommend Bensons no.
10 augustus 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for sharing your experience with us. We apologize for any inconvenience caused by the ottoman bed not fitting, we do offer all dimensions for the customer to measure if the product would fit or not. We understand your frustration and have taken note of your feedback. The full value of what you spent on your on first order was transferred to your reselection and you paid the difference so you did not pay installation costs twice, only once on the second order.
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your kind words! We strive to provide exceptional customer service and I am thrilled that our team was able to assist you. We appreciate your support!
Exceptional service from start to finish
Excellent service from choosing and ordering the mattress with the member of staff, Jake, to the delivery by James and his driver mate who took the mattress upstairs for us due to a disability. Kept up to date regularly with delivery time and would definitely recommend.
8 september 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your kind review! We are thrilled to hear that Jake and James provided excellent service from start to finish. Our team always strives to go above and beyond for our customers. Thank you for recommending us!
Very helpful staff.
7 september 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your kind words! Our staff is dedicated to providing excellent service to our customers. We're glad they were able to assist you. #HappyCustomers
Knowledgeable and friendly staff
Knowledgeable and friendly staff
Good delivery date and time
Will see you again
7 september 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your kind words! We are thrilled to hear that our staff provided you with exceptional service and a convenient delivery schedule. We look forward to serving you again in the future.
Great knowledge of products
Very friendly without being pushy. Was able to answer all of our questions and there was 25% off so got my pillows and protector free basically. Would absolutely recommend
30 augustus 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
THANKYOU for your review, Its great to know you had a 5* experience & very much appreciated that you took the time to give us such valuable feedback. Regards Tony SM
TIMELY, FRIENDLY
1. salespeople have good attitude, helpful
2. timely delivery and installation, smooth process
3. It would be much better if mattress could be delivered on the same date instead of make-to-order
25 augustus 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for the positive feedback and for sharing your experience! We are glad to hear that our salespeople were helpful and provided excellent service. We will definitely take note of your suggestion for same-day mattress delivery. Thank you for choosing our company for your purchase!
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your review! We are thrilled to know that you had a positive experience with us. Our team strives to provide a laid-back and informative shopping experience. We also pride ourselves on offering a variety of high-quality beds and mattresses to fit every individual's needs. We appreciate your support and hope to see you again soon!
Great experience and happy with purchase
Phil at the ashton store was great, really knowledgeable and helpful.
26 augustus 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your encouraging feedback! We strive to have knowledgeable and helpful team members like Phil at all of our stores. Come back and see us again soon! #CustomerServiceGoals
Very pleasant experience
When we arrived at Bensons for beds, we were greeted by the very friendly & helpful Farai. He gave us a pillow each and encouraged us to try all the beds we wanted to, he made sure he was always near to us in case we needed any help but without being in our faces.
The mattress which was right for us was the Simba hybrid medium/firm mattress.
The delivery was also great, the delivery people contacted me the day before, to check that the delivery slot was still convenient. On the day, they were running ahead of schedule, so contacted me to see if it was ok to deliver my mattress early. They were both very friendly and efficient.
Overall we have had a great experience and I would highly recommend Bensons for beds.
11 augustus 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Hi Janine,
Thank you for such a wonderful review! 😊 We're delighted to hear that Farai made your visit so comfortable and enjoyable with his friendly, helpful, and no-pressure approach. It's great to know he helped you find the perfect Simba Hybrid mattress, and that our delivery team kept you well informed and provided a friendly, efficient service. We'll be sure to pass on your kind words to everyone involved. Thank you for your recommendation, and we hope you enjoy many nights of great sleep!
Megan | Customer Care Specialist⭐
Antwoord van Bensons For Beds - Ashton Under Lyne
We're so happy to hear that you had a great experience with our service. Thank you for your kind words!
Team Bensons
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