When looking for a suitable bed for both myself and my husband your staff member for very helpful, knowledgeable and took time to explain things thoroughly and was very patient. Deliver was when expe... Toon meer
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Lees wat reviewers zeggen
Excellent service from the start of the process of buying our new mattresses through to the delivery. I would Highly recommend Bensons Beds and would definitely use them again when I need to replace... Toon meer
Over the past few weeks, my wife and I made several visits to BENSONS for beds in Basildon,Essex. On every occasion the staff were very helpful and professional. We ordered a new bed which was deliv... Toon meer
Bedrijf heeft geantwoord
We was very disappointed with the delivery experience. The delivery driver was rude and very reluctant to take the new mattress upstairs. He did eventually take it up, but only after making it cle... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Basildon
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 1a Mayflower Retail Park, SS14 3AP, Basildon, Essex, Verenigd Koninkrijk
- 1268525908
4,8
Uitstekend
646 reviews
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Salesperson very knowledgeable
Salesperson very knowledgeable, did not rush me to make a decision .
Even had a nice chat.
They guys that delivered my matrices where very pleasant, careful and respectful .
11 juni 2026
Antwoord van Bensons For Beds - Basildon
We're so pleased you had a great experience with our knowledgeable salesperson and our pleasant, careful, and respectful delivery team. Thank you for your kind words!
Team Bensons
Antwoord van Bensons For Beds - Basildon
We're so pleased you love the quality of your new bed! Thank you!
Team Bensons
I found the sales woman rather…
I found the sales woman rather dismissive of my views. After I questioned the shop price to the online price. We eventually found the reason why. However she got very defensive and rather blunt.
I very nearly walked out.
6 juni 2026
Antwoord van Bensons For Beds - Basildon
We are concerned to hear about your recent experience with one of our sales associates. We are addressing this feedback with our team to ensure all interactions are positive and helpful.
Team Bensons
Antwoord van Bensons For Beds - Basildon
We're so glad our staff was friendly and helpful, and you found great choices!
Team Bensons
Antwoord van Bensons For Beds - Basildon
We're so glad you had a positive experience with our team. We appreciate your kind words!
Team Bensons
Ask for Sheela
I visited the store to try out and possibly buy a new mattress. Sheela was the lady who helped me in store and not only was she a lovely, genuine lady, she was very knowledgable, non pushy and really helpful. There was a pretty decent range of mattresses in the store, which was helpful. I ended up making a purchase and taking out finance.
If you're looking for a mattress, go and see Sheela-she's outstanding.
26 mei 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Basildon
We're so pleased to hear about your positive experience in our store. It's wonderful that our team member provided such knowledgeable and helpful assistance, guiding you to find the perfect mattress. We appreciate your kind words.
Team Bensons
Again, first class
Again, first class performance from Bensons. Friendly helpful staff, very efficient delivery. Very easy buying experience.
24 mei 2026
Antwoord van Bensons For Beds - Basildon
We're so pleased you had a first-class experience with our friendly staff and efficient delivery. Thank you for your kind words!
Team Bensons
We used the Basildon branch
We used the Basildon branch, looking for a bed and mattress.
Robin who assisted us was very helpful and gave us some good advice, didn't rush us either.
Would use again in the future
8 mei 2026
Antwoord van Bensons For Beds - Basildon
We're so glad you had a positive experience at our Basildon branch and appreciated the helpful advice. We truly value your kind words and look forward to assisting you again.
Team Bensons
Excellent service at the shop
Excellent service at the shop! Very Happy and satisfied with our new bed. Also the delivery service was excellent too. Was on time and had no issues.
16 mei 2026
Antwoord van Bensons For Beds - Basildon
We're so pleased you received excellent service at our shop and are very happy with your new bed. We're glad delivery was excellent and on time!
Team Bensons
New mattress
We needed a new mattress, as we were passing to go shopping we noticed that there was a Bensons for beds on the May flower. We went in 15 minutes prior to them closing. We knew what we were looking for and tried around 3 to 5 mattress. Robin was very helpful and also knew his products , I kept saying are you sure this is okay as they were waiting to close , he was very genuine when he said he was fine and proceeded to tell us about more mattress upstairs. We chose one and again I had said we could come back. Again he was happy to serve us even though he should have finished at 6pm. First class customer service by Robin. Mattress we have bought is great . The delivery drivers were polite, friendly respectful of my property, put mattress on bed and took away all packaging. Great service and product.
22 mei 2026
Antwoord van Bensons For Beds - Basildon
We're so pleased to hear about your excellent experience with our team, even when visiting close to closing time! It's wonderful that you received such helpful service and found the perfect mattress. We're also glad the delivery was efficient and respectful of your home. Thank you for sharing your positive feedback.
Team Bensons
Great service from Bensons for Beds
Bought a new bed from Bensons staff at Mayflower store were very helpful Helen made the whole purchase easy and delivery drivers were friendly and respectful .Great experience would highly recommend 👌
20 april 2026
Antwoord van Bensons For Beds - Basildon
We're so pleased you had such a great experience with us! It's wonderful our team was helpful and the delivery drivers were friendly. Thank you for your recommendation!
Team Bensons
Easy to buy and get delivered
Easy to buy and get delivered, great friendly staff and install teams
16 mei 2026
Antwoord van Bensons For Beds - Basildon
We're so pleased you found the buying and delivery process easy, and our team friendly!
Team Bensons - Jess
Delivery
From going to the store ordering the mattress was great was kept informed about delivery the 2 men Alan and jack were excellent delivering the mattress very efficient
16 mei 2026
Antwoord van Bensons For Beds - Basildon
We're so pleased to hear your experience, from ordering to delivery, was excellent and efficient. Enjoy your new mattress!
Team Bensons - Jess
Antwoord van Bensons For Beds - Basildon
We're so pleased to hear about your positive experience. Thank you for your kind words!
Team Bensons - Jess
Helpful and did t mind that we great setvicechanges…
Helpful and did t mind that we changes orders. Good knowledge and great communication
8 mei 2026
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you received helpful service, and that changes to your orders were accommodated. We appreciate your positive feedback on our knowledge and communication!
Team Bensons
Received exactly as seen and delivery…
Received exactly as seen and delivery was right on spot as they said.
Basildon branch has a very nice and helpful staff
2 mei 2026
Antwoord van Bensons For Beds - Basildon
We're so glad the delivery was on time and you received your order as expected! It's also great to hear that our staff were helpful. Thank you!
Team Bensons
Friendly service
We had good friendly service in the shop, choice of delivery dates, and the delivery went smoothly, they also will put the bed together for you, if purchased. They removed all packaging as well.
Very pleased.
2 mei 2026
Antwoord van Bensons For Beds - Basildon
We're pleased you received friendly service and had a choice of delivery dates. It's great the delivery went smoothly, with bed assembly and packaging removal. Thank you for your positive feedback!
Team Bensons
Good customer service and knowledge
Good customer service and knowledge. Very friendly assistant. No time did we feel rushed.
25 april 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Basildon
Thank you for the lovely feedback! 😊 We’re so pleased you received great customer service and knowledgeable advice, and that you never felt rushed — exactly how it should be. We’ll be sure to pass this on to the team! 🌟
Antwoord van Bensons For Beds - Basildon
Thank you! 😊 We’re delighted to hear you had brilliant service from start to finish. Enjoy your purchase!
Antwoord van Bensons For Beds - Basildon
Thank you! 😊 We’re really pleased everything was very good from start to finish. Enjoy your purchase and thanks again,
Megan | Customer Care Specialist!🌟
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