Great customer service (although you may want to dial down on the number of emails and texts you send out as it's a bit much!). Salesperson in Bedford store was very helpful and listened to what we w... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 5 St Johns Retail Park, Ropewalk, MK42 0XE Bedford, Bedfordshire, GB
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Lees wat reviewers zeggen
We had a great experience at Bensons For Beds in Bedford. The staff were knowledgeable and friendly, giving us plenty of time to browse without any pressure. Special thanks to Maz, Marcus, Kyan, and D... Toon meer
Bedrijf heeft geantwoord
The delivery service was on point with regular updates through the day via calls or tex messages, keeping me in the loop.The service was friendly and on time.want to thank Charlie and chichi for deli... Toon meer
Bedrijf heeft geantwoord
The in store experience was good with time given to let us try out options before we made a choice. Delivery was quite slow but not too bad and we were kept updated about the progress. Delivery itself... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Bedford
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 5 St Johns Retail Park, Ropewalk, MK42 0XE, Bedford, Bedfordshire, Verenigd Koninkrijk
- 1234419486
4,8
Uitstekend
368 reviews
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Great customer service (although you…
Great customer service (although you may want to dial down on the number of emails and texts you send out as it's a bit much!). Salesperson in Bedford store was very helpful and listened to what we wanted. Very quick delivery. Will definitely shop here again.
20 juli 2026
Antwoord van Bensons For Beds - Bedford
We're so pleased to hear you experienced great customer service and that our salesperson in the Bedford store was very helpful. It's wonderful that your delivery was very quick, and we appreciate your feedback regarding the number of emails and texts. We're delighted you'll shop with us again!
Team Bensons
The young man Marcus
The young man Marcus, was really helpful, and very informed on all the products. Also very polite.
21 juli 2026
Antwoord van Bensons For Beds - Bedford
We're so pleased to hear that our team member was really helpful and very informed on all the products. It's wonderful that they were also very polite.
Thank you for your positive review - Lauryn at Customer Care
Every involved most helpful.
13 juli 2026
Antwoord van Bensons For Beds - Bedford
We are so pleased to hear that our team was helpful. Thank you for your positive feedback!
Pleasant assistant answered our…
Pleasant assistant answered our questions, very helpfull
6 juli 2026
Antwoord van Bensons For Beds - Bedford
We're so pleased our assistant was pleasant and very helpful in answering your questions. Thank you for your kind words!
Slumberland Extra Firm mattress is good…
Slumberland Extra Firm mattress is good as you don’t roll in to each and doesn’t get lumps or bumps.
4 juli 2026
Antwoord van Bensons For Beds - Bedford
We're so pleased to hear that your mattress provides such a comfortable and stable sleeping experience, without any rolling or unevenness. Thank you for your wonderful feedback!
Delivery superking bed,headboard and mattress
The delivery service was on point with regular updates through the day via calls or tex messages, keeping me in the loop.The service was friendly and on time.want to thank Charlie and chichi for delivering bedbase, headboard and mattress safely to my property on 19/6/26.and also for building it together. Excellent job,giving a rateing of 10/10
19 juni 2026
Antwoord van Bensons For Beds - Bedford
We are so pleased to hear about your excellent delivery experience and that our team provided such great service. It's wonderful that you were kept informed and that everything was handled safely and efficiently. Thank you for your kind feedback!
Team Bensons
Great service in store when choosing…
Great service in store when choosing and ordering and again when delivered. Such great service which makes the whole process so much easier.
So far we are really enjoying our new mattress and bed frame. Highly recommend benson for beds
17 mei 2026
Antwoord van Bensons For Beds - Bedford
We're so pleased you received great service throughout your experience. It's wonderful that you are enjoying your new mattress and bed frame! Thank you for your high recommendation.
Team Bensons
Very helpful staff
11 juni 2026
Antwoord van Bensons For Beds - Bedford
Thank you for your feedback.
Team Bensons
Had a great experience and good support
Had a great experience and good support
10 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Bedford
We're thrilled you had a great experience and good support!
Team Bensons
Very helpful sales assistant
Very helpful sales assistant. Understood clearly our needs and was very knowledgeable about all available product offerings
7 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Bedford
We're so pleased our sales assistant was helpful and knowledgeable, understanding your needs. Thank you for your kind feedback.
Team Bensons
Mattress purchasesales person was very knowledgable…
The sales person was very knowledgable and advised us on all the beds and left us to test them and make a decision and when we were ready he came back to us
8 juni 2026
Antwoord van Bensons For Beds - Bedford
We're so pleased you found our team knowledgeable and appreciated the space to make your decision. Thank you for your positive feedback!
Team Bensons
Excellent Advice With Great Delivery and Installation
Excellent advice on the pros and cons of different bed frames, choice of materials and matching headboards.
Delivered and fully assembled on the date requested, and in the time slot given. Friendly staff from the shop floor through to the delivery.
Now looks something you might see in a hotel, stunning.
4 juni 2026
Antwoord van Bensons For Beds - Bedford
We're so pleased to hear you received excellent advice and found the perfect bed. It's wonderful that our team provided such friendly service and that your new bed looks stunning!
Team Bensons
Not happy as product purchased is…
Not happy as product purchased is always damaged on arrival or is faulty and then trying to get resolved I have to go through hoops on the call line and I am being asked to try and manage myself when lights are not working by the help desk
1 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Bedford
Thank you for your review and I am really sorry to hear about this. If you reach out to our customer service team on enquiries@bensonsforbeds.co.uk, or 0333 222 6800, our care team will have a look into this to resolve this for you
Team Bensons
Antwoord van Bensons For Beds - Bedford
We're so glad our team was helpful and efficient!
Team Bensons
Great service
Great service, excellent bed, the advice and help given by the manager - Maz - was excellent, really felt confident in buying the bed and very happy with the end product.
23 mei 2026
Antwoord van Bensons For Beds - Bedford
We're so pleased you received great service and excellent advice, which made you feel confident in your purchase. We're glad you're very happy with your new bed!
Team Bensons
Antwoord van Bensons For Beds - Bedford
We're glad our team provided incredible service. Thank you for your wonderful feedback!
Team Bensons
From start till end of delivery all went smoothly
From start till end of delivery and assemble the bed everything went 👍
Sales person explained all well and delivery people all very pleasant and helpful.
I will recommend Bensons for Beds.
21 mei 2026
Antwoord van Bensons For Beds - Bedford
We're so glad to hear everything went smoothly from sales to delivery and assembly! We appreciate your kind words and recommendation.
Team Bensons
Antwoord van Bensons For Beds - Bedford
We're happy to hear we provided pleasant service and clear explanations. Thank you for your feedback!
Team Bensons - Jess
Thank you so much Maz!
Thank you so much, Maz, for your kindness, patience, and dedication while assisting my mum with our query. Your support meant a lot to us, and we genuinely appreciate the extra effort you made. You really went above and beyond thank you!
18 mei 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Bedford
We're so happy to hear about the wonderful support you received! It's great to know our team's kindness, patience, and dedication made such a positive difference. Thank you for your kind words!
Team Bensons
Bensons: Nice company, nice people and good service.
Purchased Bed-base from Bensons receiving excellent in-store advice from Elizabeth , followed up by email notifications of provisioning, then polite and efficient installation by John and Steven. Nice company, nice people and good service.
9 mei 2026
Antwoord van Bensons For Beds - Bedford
We're delighted you received excellent advice and service! It's great to know that you were kept informed and that the installation was polite and efficient. Thank you for your positive feedback.
Team Bensons
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