Bensons For Beds - Bishop Auckland Reviews 

Friendly staff, no pressure and loads of choice

The whole experience from store to delivery was excellent. All staff I had contact with were helpful and friendly.
Great experience thank you

Delivered within the time slot given , called to give 5 minute notice. They didn’t unfortunately check the plastic packaging was clean and left me with a black sticky stain to try and remove from the stair carpet

Smooth process throughout and helpful staff. Happy with new mattress. Delivery service was good too

I ordered a double bed and mattress for a spare room. It was delivered within a week . The delivery men were polite and courteous Very good service overall. I look forward to my first house guest’s comments when they use the bed for the first time.

I went into store and wasn’t really sure what I was looking for. I explained my situation to the member of staff who was helping me and she showed me some options. Once I’d decided on a frame she left me to test out different mattresses. It was simple to find what I wanted and everything was explained to me while I was sorting out finance options. I’m just waiting on my new bed being delivered now as it won’t be ready until September (thats the only down side)

Excellent service from initial purchase in store to communication from aftersales and delivery. Would definately use again.

Helpful Assistant Steve who was able to assist us in purchasing a bed that suited our requirements without any sales pressure. Very professional, personal service.

We called into the bishop auckland store over the weekend and purchased a bed, mattress and childs mattress. We were greeted by a staff member (steph) who was really knowledgeable on the products and was great help selecting the right products but was also fantastic with our little girl, she was brilliant the whole time we were there with us and our little girl who took a liking to her. Nothing was too much hassle and made it so much easier for us, one of the best store experiences ive had in a long time.

From my visit to Bensons at Bishop Auckland, ordering what I wanted from Gemma, delivery, taking away my old bed and having my new bed assembled where I needed it, in spite of really awkward stairs to manoeuvre furniture up and down it was no problem to the two delivery guys Andy Mac and Andy P - they were fantastic. I couldn’t have wished for anyone better.

Paul and Lewis !
What a team
Great guys who kept us updated, turned up on time ..... assembled everything and cleaned up a treat.

Well mannered super friendly helpful delivery team - a rare thing these days .

Well done Paul and Lewis and Bensons for beds - 10/10 brilliant service

Thankyou

Very good customer service, I was kept informed during the whole process. We didn’t have to wait for delivery too long either. Very happy with my new divan and mattress. Will use again.

very simple and easy for me to order and i like the fact my old mattress will be recycled

Everything was spot on from ordering to when goods were delivered

When we entered the store we were greeted by a member of staff in a friendly manner who came across as knowledgeable and professional. After explaining the benefits of the beds that we were considering she left us to our own devices to peruse while being on hand with further information when required.

They made the complicated process of choosing and installing the right bed for an elderly lady seamless

From going to the shop to them delivery was 5 star would highly recommend to friends and family Thankyou

Great service well informed happy to help very nice staff would definitely recommend

From initial questions to the beds delivery we were kept informed of progression of the order and delivery All the staff we had dealings with were polite and friendly with good knowledge of the product A pleasure to deal with Thank you