We visited Strathkelvn store twice over a weekend - the Manager from the Kilmarnock Store was covering and dealt with our sale. Cannot speak too highly of the service we received. From advice to... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS Glasgow, Glasgow, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We purchased a mattress from these guys and the customer experience was excellent. Stewart the salesman listened to exactly what we told him our needs were and sold us the correct product even althoug... Toon meer
Bedrijf heeft geantwoord
Salesman took time to listen, allowed us to try out mattresses and find the correct one. We were allowed to take our time and discuss, ask questions, and there was no pushing us to make mind up quickl... Toon meer
Bedrijf heeft geantwoord
Felt not sufficient staffing with the amount of customers present when we were in the store. Good selection of items available. Able to look around the store without pressure, couple of mattresses... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Bishopbriggs
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, Verenigd Koninkrijk
- 1417724715
4,8
Uitstekend
358 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Really good sales assistant
Really good sales assistant , good knowledge of the beds and very professional
18 april 2025
Antwoord van Bensons For Beds - Bishopbriggs
Thank you for your kind words! We strive to provide excellent service and knowledge to all of our customers. We're happy to hear your experience with our sales assistant was positive and professional. Come back anytime! - Team Bensons 💜
I want to ensure my expensive lesson…
I want to ensure my expensive lesson helps others!
I’ve purchased numerous items from Bensons for Beds, all from this store. The most recent purchase was a divan bed.
I’ve not yet received my delivery and noticed 14 days after the purchase there was 25% off. I honestly didn’t think there would be an issue either honoring this. I called the store and was promised a callback back the same day, this didn’t happen!
Having now discussed with the store I’ve been advised it’s a 7 day cooling off period for store orders. This was not advised to me but I have stupidly signed to say I understand the T&Cs!
For a large company they really do lack transparency, integrity and good old customer service. Loyalty means nothing!
Please take your time to read T&Cs, ask questions and don’t feel pressured to sign on the dotted line!
5 april 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Bishopbriggs
Thank you for bringing this to our attention. We apologise for any inconvenience caused. Our team will look into your purchase and see if we can honour the discount. We appreciate your loyalty and feedback, and we always strive to provide excellent customer service. Thank you, Team Bensons
Ewa Amadi dealt with me.
Ewa Amadi dealt with me.
She was helpful & knowledgeable.
I bought a single mattress.
My delivery date is Wed 30 April
13 april 2025
Antwoord van Bensons For Beds - Bishopbriggs
Thank you for choosing our business and sharing your positive experience with Ewa Amadi! We're thrilled to hear she provided helpful and knowledgeable service during your purchase of a single mattress. We look forward to delivering it to you on Wed 30 April. See you soon!
Great service from beginning to the…
Great service from beginning to the delivery day
14 april 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Bishopbriggs
"Thank you for your kind words! We strive to provide excellent service from start to finish, and we're thrilled to hear that we met your expectations. We look forward to serving you again in the future!" #CustomerSatisfaction #ExcellentService
New Bed Day!
Advisor was very helpful, explained everything and gave me time to o look around store without any pressure.
8 april 2025
Antwoord van Bensons For Beds - Bishopbriggs
Thank you for your kind words! Our team takes pride in providing excellent customer service and we're happy to hear that you had a positive experience with our advisor. We always strive to give our customers the time and space they need to make informed decisions. We appreciate your support!
Excellent service
Barbara was amazing helping me get the right mattress for my muscle problems. She was very knowledgeable on all brands and wasn't pushy to make you buy an specific brand. Definitely recommend shopping there if looking for new bedroom furniture
6 april 2025
Antwoord van Bensons For Beds - Bishopbriggs
Thank you for your kind words, we are so happy to hear that Barbara provided you with an exceptional shopping experience. We take pride in our knowledgeable and non-pushy approach when it comes to finding the perfect furniture for our customers. It was a pleasure to assist you and we look forward to seeing you again in the future. Sweet dreams on your new mattress!
Felt not sufficient staffing with the…
Felt not sufficient staffing with the amount of customers present when we were in the store. Good selection of items available.
Able to look around the store without pressure, couple of mattresses selected and a chat with staff gave us some clarity about the items.
Mattresses selected, delivery date organised and payment made. All straight forward.
1 april 2025
Antwoord van Bensons For Beds - Bishopbriggs
We appreciate you sharing your experience. We're glad you found a good selection and helpful staff. We'll address the staffing levels to ensure a better experience for everyone. Thank you for your feedback, Megan at Customer Care
Very helpful staff
Very helpful staff, took time to help me select the correct mattress and didn’t feel pressured to spend outside my price range.
25 maart 2025
Antwoord van Bensons For Beds - Bishopbriggs
We're happy to hear that our staff was helpful in selecting the right mattress for you. We appreciate that you felt no pressure to exceed your budget. Thanks for your feedback, Megan at Customer Care
A friendly atmosphere.
A friendly atmosphere and a well informed salesperson, Barbara, helped us make a good choice.
17 maart 2025
Antwoord van Bensons For Beds - Bishopbriggs
We're happy to hear that you felt welcome and well-supported during your visit. Thank you for letting us know that our team helped you make a great choice! Take care, Megan at Customer Care
Confident purchase
Neil was lovely we were looking around and he answered our questions and gave us suggestions and advised us to look around and weigh up our options.
16 maart 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Bishopbriggs
We're happy to hear that you found our team member helpful during your visit. We appreciate you taking the time to share your positive experience and your feedback. Take care, Megan at Customer Care
Good customer service product described…st
Good customer service product described i depth only thing process for interest free purchase could be dealt with better explained more in depth before going ahead with large deposit to then find had to do own completion of finance online. Not suitable for those who are not or could not do that as maybe not computer savvy
14 maart 2025
Antwoord van Bensons For Beds - Bishopbriggs
We appreciate your feedback. We're glad the product description and customer service met your expectations. We'll review our interest-free purchase process explanation to ensure it's clearer, especially for those less familiar with online finance completion. Thanks for bringing this to our attention, Megan at Customer Care
Great experience
Great experience, very formative staff lovely and helpful but not too in your face either which is a good balance
12 maart 2025
Antwoord van Bensons For Beds - Bishopbriggs
We're happy to hear that you found your experience great, and that our staff were helpful and attentive. Thank you for your positive feedback; we appreciate it! Take care, Megan at Customer Care
No pressure!
Competent personable patient expert assistant guided us through to an accurate conclusion.
11 maart 2025
Antwoord van Bensons For Beds - Bishopbriggs
We're happy to hear that our assistant's expertise and patience helped you reach an accurate resolution. Thank you for sharing your positive experience with us, Megan at Customer care
Excellent service
Excellent, attentive service. Eva provided very clear, helpful advice and suggestions which helped us choose exactly what we were looking for.
5 maart 2025
Antwoord van Bensons For Beds - Bishopbriggs
We appreciate you sharing your positive experience! We are so glad to hear that our advice and suggestions were helpful in finding exactly what you needed. Take care, Megan at Customer Care
Excellent staff at Bishopbriggs
Excellent staff at Bishopbriggs. Knowledgeable and friendly. I’ve been back several times 😁
6 maart 2025
Antwoord van Bensons For Beds - Bishopbriggs
We're happy to hear that our Bishopbriggs staff have consistently provided you with knowledgeable and friendly service. Thank you for your positive feedback; we appreciate it! Take care, Megan at Customer Care
Knowledgeable staff
The staff were very knowledgeable about mattresses and pillows, this made our selection to suit our needs easy. No hard sales pitch.
25 februari 2025
Antwoord van Bensons For Beds - Bishopbriggs
We're happy to hear that our knowledgeable staff made it easy to select the right mattresses and pillows for your needs. Thank you for your positive feedback, Megan at Customer Care
Antwoord van Bensons For Beds - Bishopbriggs
We're happy to hear that our shop assistant provided efficient and helpful assistance. Thank you for your positive feedback, Megan at Customer Care
Excellent service and very quick…
Excellent service and very quick delivery
14 februari 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Bishopbriggs
We appreciate you taking the time to leave us this wonderful review! We're so glad you are happy with our excellent service and quick delivery, Megan at Customer Care
Antwoord van Bensons For Beds - Bishopbriggs
We appreciate your feedback and are glad our staff was helpful and knowledgeable. Thank you for your support, Megan at Customer Care
The staff had been excellent and very…
The staff had been excellent and very professional with me. I like the high quality of products as well thanks
8 februari 2025
Antwoord van Bensons For Beds - Bishopbriggs
We appreciate your positive feedback! We're happy to hear that you found our staff excellent and professional, and that you like the high quality of our products. Take care, Megan at Customer Care
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.