Bensons For Beds - Bolton Middlebrook Reviews 

Nice staff, great service and lots of choice

The first base we had delivered had a slight problem with the cloth lining on the underside of the bed. We were offered a small discount or a replacement base which we chose to have. The lady I spoke to over the phone couldn't have been more helpful. She promptly organised the replacement and we were kept up to date on a regular basis (via email) of the progress of the new base. It arrived on the day it was promised and at the time stated.
We also, unfortunately, made a mistake with the matress we bought. We ordered extra firm which we found a little too hard. Once again, after a quick call to the help centre we were able to go to the local BfB store and choose an alternative matress under the 40 day satisfaction policy with just a very reasonable administation cost to pay. One again we were kept constantly informed regarding the delivery and removal of the original mattress. I would have absolutely no hesitation in recommending Bensons for beds. They gave us superb service.

Friendly but did not carry it upstairs, left it in the hall.

Excellent service from ordering in store to delivery.

Easy process - no hard sell
Smooth delivery

Knowledgeable staff who could answer every question.

The experience at Middlebrook Bolton and the help of Sara was nothing short of excellent.

Everything explained, advice when needed and no pressure.

Thank you 😊

Friendly staff, not pushy. Ordered paid for and delivered very quickly. We’ve used Bensons in the past and they never fail to provide quality products.

The salesperson (Hawa) was very helpful and friendly and very knowledgeable about the products l was interested in.

Great sales experience in store. Regular updates regarding the delivery.

The sales representative was extremely helpful, pleasant and knowledgeable

Fantastic Company and service... always bought our Beds from them...

Thanks for a great service the Mattress was delivered safely very quickly

Good quality product and any issues we had were dealt with swiftly by the Bensons team

Great customer service and knowledge of Sara
Never felt under pressure
So nice to receive genuine customer service 🙌

The range of products in the Bolton store was extensive and the service we received from the staff was wonderful. Hawa in sales went the extra mile to ensure we were satisfied. She made the difference between us choosing Benson for Beds versus other local stores.

From ordering our new bed with Ben at Bensons right through to Ant and Duncan delivering it the whole process could not have gone any better. Well done to everyone at Bensons. ☺️

Upon entering the store the store was clean and cool, as we are currently having intense heat it was refreshing to go into a well conditioned store. Upon entering I was greeted and asked what I was looking for today and if there was any specific styles of beds that I liked. I chose to walk around the store independently and when I found something that suited my needs I spoke to a staff member named Hawa, she was very informative and gave good advice and guidance and suggested the sleep machine to find my perfect mattress. She worked with me to get the best products for my needs, I am now excited for delivery of my new bed and mattress. Thank you Hawa your a credit to the store!

Fantastic people and service

Exceptional service from purchase to delivery. Staff extremely helpful in store. Regular updates with delivery time slot. On time and friendly delivery drivers. Bed had straightforward instructions and we love the bed and mattress. Very comfortable and British made, fantastic quality. Highly recommend, thank you.