Bensons For Beds - Bournemouth Reviews 

Excellent service in store. Delivery when expected was straightforward. I would definitely buy from them again

Excellent Service!
We were looking for a firm, orthopaedic mattresses because Ive had neck fusion and have chronic lower back and leg pain.
Roberto politely approached us as we were looking around to ask how he could help.
We explained the health situation.
He took us straight to the Slumberland Orthopaedic Lux extra firm.
He explained a lot about how it was made and the benefits of purchasing it.
It is incredibly firm.
We waited 2 weeks for delivery and it was worth the wait.
It was an instant improvement when I woke up.
I didn't hurt as much and my pain has been considerably lower since.
I'd highly recommend this mattress if you suffer with back or neck pain.
I would highly recommend Benson Beds and I highly recommend Roberto is recognised for his excellent knowledge and salesmanship.
The delivery men were polite, helpful and professional.
Excellent customer service all round.
It'll be our go to place for bed shopping in the future.
Thank you Team Benson Beds, keep up the excellent work.

Timm was very helpful and knowledgeable in showing us all the beds that fitted our criteria, and then with the purchase was helpful and thorough.

Great products, in store service and delivery
Elle bed is perfect
Igel 4000i nanotech mattress is a different level of comfort

Excellent in store help and very fast delivery

Experience was great customer service excellent staff and mangers very helpful i would recommend Benson for beds to anyone

Rob was brilliant- wasn’t pushy at all and really made choosing the right mattress for me and my partner really easy. He’s a credit to the store and will highly recommend him to my friends and family!

Good service and ease of changing within their 40 day programme as the first mattress did not work out as comfortable as it felt in the showroom

Everything was excellent
Rob your salesman & delivery team.

What's to say excellent from start to finish, would highly recommend Bensons Beds, already have especially John from the Bournemouth store.

Very helpful, knowledgeable assistant who made the task of choosing a new bed easier.

We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so impressed and therefore bought our bed and mattress through Rob. We found the service exceptional in comparison, not pushy in the slightest, but genuinely lovely, helpful staff. Thank you Rob for all your help, we cannot wait for the bed to arrive!

Matthew was very patient answering all my questions and giving me time to decide on which bed to buy, an asset to the store

Bought a wardrobe but couldnt assemble properly tried to get support from customer service they said they not assemble wardrobes .So wasting time and money Specially Bournmouth store is very bad in customer care they are not listening to customers They dont care customers .Benson bed and Mettres excellent quality but never ever buy wardrobe .

Grew value and good service

fantastic service unknown these days every thing worked to plan.congratulations for service as it is non existent in this modern computer world.

Good service, took shoes off at the door, well polite guys, the only thing I would say is weekend deliveries would be better for working people

I was informed throughout the process.

The whole experience of choosing and buying a new bed was made very easy due to the expertise of the salesman Roberto. He explained our options and answered all our questions. The delivery was very quick and the two guys that delivered the bed were very helpful and polite even though it was a very very hot day. We would recommend bensons to our friends and family.

Assistance at the store were incredibly friendly and super helpful with finding the right bed for us, and helped to make the entire process easier