Bensons For Beds - Bristol Imperial Reviews 

259
TrustScore 5 uit 5

4,8

Unit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ Bristol, Avon, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The store experience was good, knowledged staff with empathy & understanding our needs. Delivery was first class - kept advised with call as promised 30mins before arrival. Efficient and careful remo... Toon meer

Beoordeeld met 5 van de 5 sterren

Our new king-size divan bed was delivered exactly at the time and date we were given. Two very cheery chaps set up the bed for us and removed all packaging - the whole delivery was done within 3 to 4... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

We were actually served by a new recruit who was pleasant and friendly. The manager discreetly supplied further information and indicated the probable bed I would need. All satisfactory. Thank you it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Chloe at benson for beds brislington is fantastic ! Super knowledgeable, completely understood what we needed and wasted no time finding us the perfect bed . Kept us within the budget we needed but wa... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Slaapkamermeubilair winkel
  2. Beddenwinkel
  3. Bedwinkel
  4. Matrassenwinkel

Over Bensons For Beds - Bristol Imperial

Geschreven door het bedrijf

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contactgegevens

  • Unit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ, Bristol, Avon, Verenigd Koninkrijk

  • 1179642525

4,8

Uitstekend

TrustScore 5 uit 5

259 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(259)

25.269 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The store experience was good

The store experience was good, knowledged staff with empathy & understanding our needs. Delivery was first class - kept advised with call as promised 30mins before arrival. Efficient and careful removal of old mattress and placing of new.
Excellent.

15 augustus 2026
Beoordeeld met 5 van de 5 sterren

Staff Kalem

Staff Kalem, very helpful. Had the bed all wrapped up ready to collect.

24 juli 2026
Logo Bensons For Beds - Bristol Imperial

Antwoord van Bensons For Beds - Bristol Imperial

We're so pleased to hear that a member of our staff was very helpful and had your bed ready for collection! Thank you for your wonderful feedback.

Beoordeeld met 5 van de 5 sterren

Buy from Bensons beds

Our new king-size divan bed was delivered exactly at the time and date we were given. Two very cheery chaps set up the bed for us and removed all packaging - the whole delivery was done within 3 to 4 minutes. Excellent service

6 juli 2026
Logo Bensons For Beds - Bristol Imperial

Antwoord van Bensons For Beds - Bristol Imperial

We're so pleased to hear about your excellent experience with us! It's wonderful that your delivery was exactly on time and that our team was so cheerful and efficient in setting up your new bed.

Beoordeeld met 5 van de 5 sterren

Staff was very helpful and informative.

Sharon was very helpful and informative without being at all pushy which we appreciated. She guided us through the process, explaining the various deals we were interested in and enabled us to find a bed we were happy with at a price we could afford.

30 juni 2026
Logo Bensons For Beds - Bristol Imperial

Antwoord van Bensons For Beds - Bristol Imperial

We're so pleased our team member was helpful and informative without being pushy, guiding you through the process. It's wonderful that you found a bed you were happy with at an affordable price. Thank you for your kind feedback!

Team Bensons

Beoordeeld met 5 van de 5 sterren

The whole team at imperial park

The whole team at imperial park. Sharon (the manager) Julie who was from the cribbs store but covering at the time in imperial park) I nearly decided to buy a bed at dreams as it was on par to the one at bensons and but cheaper but because of the service I received from Julie at first I decided to go back to bensons. So basically customer service can help a customer decide overall more so than the product it self. Julie is a credit to the company. Also the aftersales bit was also good Gill was very lovely and helpful from customer services and Lewis at imperial park helped me too. Nothing was a bother nice bloke. Sharon sorted the delivery as I kept changing the date and she was on it even though they were busy. The delivery guys were lovely (I didnt take there names) one was from Birmingham and one Cheltenham but used to live in the area im in. Very lovely blokes and polite 😊 I would highly recommend bensons from this experience

23 juni 2026
Logo Bensons For Beds - Bristol Imperial

Antwoord van Bensons For Beds - Bristol Imperial

We are absolutely thrilled to hear about your wonderful experience with our team! It's fantastic to know that the exceptional service you received, particularly from our team members, made such a positive impact on your decision. We're delighted that our colleagues were able to assist you so effectively, from your initial visit to the smooth delivery of your purchase. Your kind words truly highlight the dedication of our staff.

Team Bensons

Beoordeeld met 5 van de 5 sterren

The delivery lads beavered away in…

The delivery lads beavered away in awful hot weather. They were very polite. The bed is lovely. I'm very pleased.

28 juni 2026
Logo Bensons For Beds - Bristol Imperial

Antwoord van Bensons For Beds - Bristol Imperial

We're so pleased you love your new bed and our delivery team provided polite service despite the hot weather. Thank you!

Team Bensons

Beoordeeld met 4 van de 5 sterren

We were actually served by a new…

We were actually served by a new recruit who was pleasant and friendly. The manager discreetly supplied further information and indicated the probable bed I would need. All satisfactory. Thank you it is too soon to comment on delivery or comfort!

14 juni 2026
Logo Bensons For Beds - Bristol Imperial

Antwoord van Bensons For Beds - Bristol Imperial

We're delighted to hear our team provided such a pleasant and helpful experience! We appreciate you sharing your positive feedback.

Team Bensons

Beoordeeld met 5 van de 5 sterren

We were not jumped on in store ,and…

We were not jumped on in store ,and were allowed to try out the beds first then the guy came over ,very straight forward purchase of the mattress,the delivery was on time and very quick and no mess .

30 mei 2026
Logo Bensons For Beds - Bristol Imperial

Antwoord van Bensons For Beds - Bristol Imperial

We're so pleased to hear your mattress purchase was straightforward, from trying beds to on-time, quick, and clean delivery. Thank you for your feedback!

Team Bensons

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent! Lovely staff and really happy with the deal we got.

11 juni 2026
Logo Bensons For Beds - Bristol Imperial

Antwoord van Bensons For Beds - Bristol Imperial

We're delighted you're happy with your deal and our lovely staff. Thank you!

Team Bensons

Beoordeeld met 5 van de 5 sterren

Great service

All very smooth and efficient from initial ordering in branch to delivery of new mattress and disposal of old one

4 juni 2026
Logo Bensons For Beds - Bristol Imperial

Antwoord van Bensons For Beds - Bristol Imperial

We're so pleased your experience, from ordering to delivery and disposal, was smooth and efficient. Thank you for your kind feedback!

Team Bensons

Beoordeeld met 5 van de 5 sterren

Lewis was friendly and helpful

Lewis was friendly and helpful, gave us advice but let us take time to decide.

24 mei 2026
Logo Bensons For Beds - Bristol Imperial

Antwoord van Bensons For Beds - Bristol Imperial

We're so glad to hear you had a positive experience with our team. Thank you for your kind words!

Team Bensons

Beoordeeld met 4 van de 5 sterren

Purchasing a Divan

The whole experience of purchasing our Divan was made easier by the staff being very helpful guiding to what we wanted

15 mei 2026
Logo Bensons For Beds - Bristol Imperial

Antwoord van Bensons For Beds - Bristol Imperial

We're so pleased our team helped make your Divan purchase easier by guiding you to what you wanted. Thank you!

Team Bensons

Beoordeeld met 5 van de 5 sterren

Top rate company

From start to finish excellent

11 mei 2026
Review zonder uitnodiging
Logo Bensons For Beds - Bristol Imperial

Antwoord van Bensons For Beds - Bristol Imperial

We appreciate your excellent feedback!

Team Bensons - Jess

Beoordeeld met 5 van de 5 sterren

Best mattress we have ever bought

Best mattress we have ever bought , so comfortable , the sales assistant who we dealt with to check out mattresses was do helpful, we then bought online following our visit, would highly recommended

25 januari 2026
Logo Bensons For Beds - Bristol Imperial

Antwoord van Bensons For Beds - Bristol Imperial

Thank you so much for the wonderful feedback! We’re thrilled to hear it’s the best mattress you’ve ever bought and that it’s so comfortable. Great to know our sales assistant was helpful during your visit and that ordering online worked smoothly afterwards. Thanks for the recommendation — it really means a lot to us!

Beoordeeld met 5 van de 5 sterren

Fantastic

From the very knowledgeable salesman in the Imperial Park (Bristol) store to the very courteous delivery drivers. Was kept up to date on delivery throughout. Excellent experience all round.

11 april 2026
Logo Bensons For Beds - Bristol Imperial

Antwoord van Bensons For Beds - Bristol Imperial

Lovely to hear! From knowledgeable in‑store advice to courteous delivery and great communication — that’s exactly what we aim for ⭐
Thanks again for your support — we truly appreciate it,
Megan | Customer Care Specialist

Beoordeeld met 5 van de 5 sterren

Chloe at benson for beds brislington is fantastic!

Chloe at benson for beds brislington is fantastic ! Super knowledgeable, completely understood what we needed and wasted no time finding us the perfect bed . Kept us within the budget we needed but was honest about quality and durability. She even helped us take it to our vehicle.

15 april 2026
Logo Bensons For Beds - Bristol Imperial

Antwoord van Bensons For Beds - Bristol Imperial

Thank you so much for the fantastic feedback! We’re delighted to hear Chloe at our Brislington store provided such knowledgeable, honest, and efficient support. Staying within budget while being clear about quality is exactly what we aim for — we’ll be sure to pass on your kind words to her.
Thanks again for your support — we truly appreciate it,
Megan | Customer Care Specialist💜

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer