The customer service was outstanding. They sorted everything about my order and requirements pleasantly politely and efficiently. The Carlisle team were excellent! Thanks so much !
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Lees wat reviewers zeggen
Good knowledge in store, Carlisle shop is good to go to if you need advice. Website was nice and easy to use, only negative is the finance for it doesn't allow you to leave a deposit online which was... Toon meer
Bedrijf heeft geantwoord
Staff were very knowledgeable about their beds which was helpful. Once mattress was chosen was advised of different payment methods. Delivery was to a time slot and was reminded by text of date & ti... Toon meer
Bedrijf heeft geantwoord
Great service especially when we had to cancel the delivery last minute and again until my mum was able to get into her new property. When they arrived they delivered the bed in great time with no pro... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Carlisle
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 2 Crown Street, CA2 5AB, Carlisle, Cumbria, Verenigd Koninkrijk
- 1228402463
4,8
Uitstekend
303 reviews
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Staff was very polite and attentive .
16 mei 2024
Brilliant service
Lisa made the experience so easy. We were both a bit daunted and didn't know where to start, but she was great - really friendly and helpful. The process was excellent - thank you
7 mei 2024
Great customer service Karl was a great…
Great customer service Karl was a great help. Thank you
28 april 2024
really good service
25 april 2024
Pleasant shop
It was a relaxed visit and not pushy and rushed.We were dealt with by Karl who knew his beds ...... hope the delivery goes as well
18 april 2024
Staff member was informative showed us…
Staff member was informative showed us all the different beds and the prices. She was interested in what we were looking for and showed us the beds in our price range and explained the discount well . She was friendly and very pleasant
31 maart 2024
Excellent Service Carlisle Branch
Placed two separate orders via Carlisle branch. Service in store excellent with relevant information provided but without any pressurised selling. Communication regarding delivery timeframe extremely efficient and actual delivery completed on time and again, a respectful and highly professional service received. Overall, a first-class experience with all involved proficient and helpful to deal with – no hesitation to recommend. Geoff
7 maart 2024
Review zonder uitnodiging
Very good service did find expensive…
Very good service did find expensive only bought as bought of shop floor ex demonstrated but the service was good hence 4 star
3 maart 2024
We were given the opportunity to look…
We were given the opportunity to look around in our own time but given advice on certain differences in the mattresses and what to look for when choosing.
26 februari 2024
Manager Karl was very helpful
20 februari 2024
Bensons for beds Carlisle store…
Karl the salesman was so professional and efficient. His knowledge of both beds and mattresses was exceptional and he made us feel at ease. Karl was friendly and listened to what we wanted and he guided us round the showroom to show us what would be beneficial to us. We didn’t feel pressured which was refreshing.
The showroom was nice and airy and very clean. There was a wide selection for us to choose from. We decided to buy a full bed with the tempur sensation elite mattress. We would recommend both the store and Karl the salesman to our friends and family. Overall we had a excellent experience
19 februari 2024
Someone who wanted to sell. Customer service spot on polite
Customer service spot on polite, informative, courteous gentleman called Ryan. Brilliant job fully explained all the details re furniture and sorted paperwork efficiently setting up my agreement. Wouldn’t hesitate in recommending the company. Deserves a Pat on the back.
18 februari 2024
Very professional
Very professional, not pushy, knew all the info before looking it up, gave us different ideas to what we originally were looking at
11 februari 2024
Helpful
Helpful, knowledgeable staff who make every effort to ensure that the bed you choose is right for you
30 januari 2024
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