Bensons For Beds - Chippenham375 Reviews 

The lady was very helpful and informative.

Very helpfull showed us all the discounts and the different bed and mattresses we could have.

Staff was very helpful.. Only negative is the delivery waiting time!! 5 weeks but signs in store were saying usually in 7 days,,, I can hope that it may come forward but willing to wait..

The sales person Lisa stayed after hours to help us and was very helpful I had been to M&S John Lewis and Next and no one gave me the expert advice Lisa gave us. And all with a no trouble attitude I was so impressed. Thank you

We just bight a couple of mattresses. Vacuum packed, compact and in stock and yet it takes THREE WEEKS for delivery

Constructive advice. Efficient service.

After visiting a competitor store a few doors away and being completely dissatisfied, I made two visits to Bensons. Both times the staff was knowledgable, patient and very helpful.

Jeff was quite pleasant and very knowledgeable. All in all, an very good experience.

It was a good job I had done my research on the internet as the salesman wasn't interested in us at all. Poor selection of single mattresses. Will shop online in future and not bother going to your shop.

We wanted some advice on bedroom furniture. Staff were extremely helpful and knowledgeable.
Ordered the furniture we wanted, plus bunk beds and mattresses.

Brilliant staff, very knowledgeable.

Jeff the store manager was great and extremely helpful. I would give the store 5 out of 5 if it was just based on the in-store customer service. It’s only a 4 out of 5 because of the slow delivery time to get a bed frame delivered to central London.

I spoke to Jeff about different beds and mattresses and he was really brilliant 🤩
I bought an ottoman bed and my partner is going to get both a new bed and mattress as I said how good he was.
Absolutely first class service and would highly recommend.

The salesman Jeff was very informative, showed us many variations within our requirements and at no time was pushy. We thought that selecting a new mattress would involve numerous visits to different shops in order to find the one we needed. Not true overall it was a good experience and we are satisfied that Jeff helped us make the right choice.

Excellent staff who provided advice which aided in making decision.

Helpful staff who were instantly available to answer questions but didn't intrude, a tricky balance. They respected our budget. There was a perfect mattress for us but not in the sale. Helpful lady advised us to keep an eye on the website. Found it in sale a few weeks later, went back and bought it. Not delivered yet but very happy with shopping experience and price.
Far better than a nearby competitor we visited which was not a good experience at all!

Ollie showed me the mattress that I was interested in, explained its benefits and let me try it out. He then explained the order and delivery procedure. Very friendly and efficient.

30.5 23 Chippenham 375
Very lovely staff willing to give time for us to decide explained everything in detail and answered all our questions and queries
Wonderful display of every make of beds in shop
Would recommend to anyone who
wants to purchase a mattress or new bed a truly good experience

Your member of staff Lisa made.it memorable for me.
She was so kind and patient with me dithering over what frame, headboard & mattress. Just so helpful and she didn't make me feel silly at all!! Well done to Lisa!

Had a faulty mattress from bensons but customer service was excellent and have sorted out any issues we had so re ordered a new one from them