The team at the Chippenham store were super helpful, and patient! Consequently, we were pretty confident in our, final, choice of mattress. The first week of sleeping on it has gone well, so finger'... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG Chippenham, Wiltshire, GB
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Lees wat reviewers zeggen
Great experience right from going into store to chat to Malcolm and placing order, and to delivery. Phone call letting us know exactly what time they would be with us, shoes off at the door and strai... Toon meer
Bedrijf heeft geantwoord
The salesman was not pushy, advised us on the products we were interested in. Gave us time to think about things. Before proceeding with the order.
The Lady that took my order made a mistake with the cost. I paid £ 518 for the mattress, then 5 days later the manager rang me & asked for another £120 as his staff had ordered the wrong one. I wasn’t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Chippenham375
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG, Chippenham, Wiltshire, Verenigd Koninkrijk
- 1249659881
4,8
Uitstekend
241 reviews
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A very helpful salesman
A very helpful salesman. To honest only went into look but ended up buying a mattress! He was very pleasant telling me all the facts I needed to know
18 augustus 2024
Assistant easy to talk to.
27 juli 2024
I don't trust trust pilot
18 juli 2024
Was messed about I did order and asked…
Was messed about I did order and asked about matterus was told was nt much choice for adjustable bed so was kind of made to feel like there choice was best but I felt it was a little bouncy was told the bed would be put together also went bk to shop few days later to get 2nd option on matterus found I had more choices also was told they don't put the bed together so have to pay someone to come and do it. found a better matterus but lost my 25.pound of voucher I got for signing up on line
15 juli 2024
Bensons Beds
I have been to Bensons beds in Chippenham and Jeff was very helpful, polite. I wasn't rushed which for me was a bonus.
6 juni 2024
Excellent service
Excellent service. Very knowledgable lady who explained all the different options then gave us time to decide. Friendly and efficient
1 juni 2024
Very friendly and knowledgable staff
26 mei 2024
Time well spent spent
Warm but professional welcome on entering store. Good advice given, together with the very thorough explanation of properties of the various beds available. No rushing. No presures. Only advice, no up selling pressures. Good experience all round.
5 mei 2024
Helpful staff
Helpful staff in store. Limited selection of mattresses for the 3-in-1 bed that we chose. (ie only one choice for the underbed). Delivery notifications and delivery drivers EXCELLENT. Minor issue with one box out of three delivered in wrong colour. Delivery staff returned to see if it was still on the van - No. Customer service excellent in arranging replacement part to be sent - although we had to chase and they had to arrange it again when the first replacement order "went missing". Able to use product (if we had wanted to) whilst awaiting replacement part. All good in the end.
28 maart 2024
We got a great deal
We got a great deal, staff were friendly and helpful but there is a bit of a wait for delivery which we understand can't be helped however it is a little frustrating.
24 april 2024
Helpful advice without any hard sell
Helpful advice without any hard sell. Plenty of choice in the store at a reasonable price.
16 april 2024
Great choices and helpful staff
Jeff was very helpful and there were plenty of options available
23 maart 2024
Gary and Warren
Gary and Warren, Chippenham delivery. What a team! Excellent communication, polite, professional, efficient and cheerful. They provided fantastic customer service; this how it should be done. Brilliant!
25 maart 2024
Review zonder uitnodiging
Excellent service
Jeff was very helpful, efficient and friendly without being pushy for a sale.
24 maart 2024
Benson for Beds - Perfect level of everything
Jeff was welcoming, very helpful and not in our faces or pressuring us for anything. He was great fun and happy to deal with us. The service we received was perfect - we brought two beds and a mattress and only went in for one bedframe. Very knowledgeable guy. We went into dreams next door first (Chippenham, Wiltshire Branch) and they were awful people and had next to no stock which was just as awful as the place.
So Benson for Beds - quality of products, extras and discounts available beat anyone else and Jeff was brilliant.
Absolutely will recommend.
25 maart 2024
Jeff was very friendly
Jeff was very friendly, helpful and informative, gave us multiple options, talked us through everything. Great customer service.
24 maart 2024
Great visit to Chippenham branch and…
Great visit to Chippenham branch and thank you for your help guys.
Good price and quick delivery 👍
9 maart 2024
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