Bensons For Beds - Edinburgh Straiton Reviews 

Very knowledgable sales assistant and good range of beds and mattresses.

I have dealt with Peter (the Manager) previously when I bought my bed and the service was top notch, friendly, knowledgeable and professional. I needed to get a mattress for my second bedroom and didn’t hesitate to go back. Peter was understandably busy but came over to say hello and see how he could help. He then had one of his colleagues help me, Hannah, and she was also brilliant. Like Peter, friendly, knowledgeable and professional. Once again it was a delight getting a mattress from them knowing we Gow the right one.
Thank you for your time and assistance.

We have used Bensons For Beds in Straiton, Edinburgh, twice and have been amazed by the patience, consideration and professionalism of the staff there, who listened to our concerns and needs and helped us make purchases of beds which have been excellent. Hannah, the sales person whom we dealt with last time was absolutely brilliant. After service is excellent too. We couldn’t be happier

Gabriel, the sales assistant was 100% helpful, friendly, knowledgeable and he tailored our visit to a couple who clearly don't enjoy shopping. The experience was manageable and we went through each stage with ease. The beds were varied and the assessment was thorough.

Stephen and Peter in your Edinburgh showroom were very helpful, explained about all the different mattresses, bases and the headboards that they have and gave us plenty of time to choose what we wanted they didn't rush us. Excellent experience. Delivery came on time and they telephoned to let me know what time they would arrive, they took all my bed etc upstairs carefully and put them in the bedroom for me and told me all about the instructions for putting the bed together. Both the delivery guys were really cheerful and polite and very professional. I couldn't fault any part from start to finish would highly recommend Benson's to family and friends as you provide a first class service.

Was recommended to go to Benson’s by my son who had purchased a bed there several months beforehand and we were not disappointed. The staff member Stephen was extremely attentive and gave us plenty of time to consider options, and some really helpful advice when required. All in all a great experience.

Have bought on two previous occasions over the years, from Benson. Recently purchased new mattress (not required in relation to previous puchases). Excellent service from sales representative, Hannah.

Delivery date was met, updates regarding delivery were received and on the day, a call to let us know delivery would be within the hour. Delivery received 15 mins before earliest delivery time quoted (12.43-14.43)! Delivery guys polite and efficient.

Very helpful staff.

Good service

Communication was excellent from start to finish. Updates happened as promised. Delivery guys were first class.

Great in-store service, with the shop displaying a wide choice of mattresses and pillows to suit all budgets.
Hannah was brilliant in store - very helpful and patient.
On the day delivery went very smoothly - we were contacted prior to delivery with a two hour window, then a call the day before and a text and phone call with exact timing on the actual day. Delivery men were polite and efficient.
Our new mattress and pillows are great - cannot fault them!

Excellent professional and friendly customer service from Hannah in Edinburgh store. I had an issue with my last mattress (my fault). Hannah helped fix the problem graciously and helped me choose a more suitable option. Highly recommend Bensons products and customer service.

Amazing experience, lots of choice, helpful honest advice from Hannah secured our purchase. Tried out the virtual matress for sleeping positions, offered a huge choice of pillows. Can't wait to get it delivered.

Purchasing of the mattress and bed frame was made easy by the salesman who was helpful and knowledgeable.
Delivery was made timeously and the bed frame constructed quickly and efficiently by helpful operatives.

Excellent experience from showroom through to completed delivery - delivery team were fantastic. Highly recommend. The product is also 10/10.

Received excellent friendly efficient service from the showroom staff

Friendly, helpful staff in shop, great choice of beds & mattresses, good post sale communication and excellent delivery service.

Great service, not pushy at all, gave us all the information we needed to find the perfect bed. Would definitely recommend.

From the assistant in the shop to delivery and assembly of bed the service has been excellent

Polite and knowledgeable assistants.Non pushy guidance .Easy access location, parking etc.