Bensons For Beds - Enfield363 Reviews 

Mark the salesman was knowledgeable and extremely helpful

From the minute we walked in the show room the staff was fantastic really polite and give you enough space to look without jumping on us to buy something (which most furniture shop do)
Staff asked if we needed help and left us to look around on our own. They told us they’re around for any questions if we need them.
Mark and Rushid were extremely helpful and friendly making us feel like a valued customer. They are a credit to the team and make us feel like we would come back in the future

Great customer service from end-to-end, from the customer service in store to the delivery to my home.

Great instore service followed by quick and efficient delivery. Got a courtesy call the day before to confirm delivery and then they called 30mins before arrival on the day. They Came on time and were very polite and efficient. Made the bed quickly and were gone within an hour. Cleaned up after themselves. Can’t complain, excellent service.

From ordering to delivering the goods was very efficient and brilliant

Good company to deal with

Enfield branch
We were introduced to Rushid who guided us to several different mattresses he was very knowledgeable and listened to our concerns and narrowed it down 3 mattresses he said to spend as much time as you need and said he would give us space to try them all out. There was no “ hard sell” and no pressure we were given a quote, again he said go home have a think about it, after the weekend Mark called to see if we wanted to secure the quote and I went to store and Mark carried on with our purchase as Rushid was called to another branch . Everything went smoothly both salesmen were great and the delivery guys did a great job too 10/10 for customer service and satisfaction too.
Bensons for beds
IGel 4000 was the mattress we chose
our first night’s sleep was amazing body felt rested and supported would recommend

The experience had been brilliant from entering the shop and the knowledge of the sales person to the communication at every stage of the process. Other brands could learn from this outstanding customer service

Excellent in store service. Very happy also with the quality of the bed. The two man team that delivered and constructed the bed were also very good. Only negative was around organising the delivery date. An automated SMS text messages indicated a different delivery date to that which came via email and therefore created some confusion and stress - The manager at the store intervened and was efficient in resolving and clarifying the delivery date

Rashid was Very helpful and polite. My bed was able to be held as I had to see how I was going to get rid of my old mattress. Happy with my new mattress .

Mark and Rushid made the choices easy. They were very helpful and nothing was too hard for them. They both offered exceptional customer service.
My sons loved their mattresses.

Great choice of bed designs and friendly, helpful staff.

Rasheed and Mark were really knowledgeable regarding mattresses and we were able to make a positive choice.

The team at Enfield were superb, customer service was Excellent, really warm and welcoming, nothing asked for was too much. My custom really felt valued and when I needed to swap my mattress there were no issues and the customer service remained excellent.

Excellent service. Naj looked after us very well and gave us all the information we needed. He helped us decide on the perfect mattress for us. Couldn’t ask for anything else - a great experience. As first time customer I would definitely recommend.

Brillant customer service as always from this store. Great selection on show with knowledgeable staff

A good selection of different manufacturers of beds. The member of staff who dealt with me was very knowledgable and didn't pressure me to buy. A good customer service experience.

the sales person gave us very good advice and was very patience and polite.

Very helpful ,patient , polite and very knowledgeable staff ; great help to me in helping me come make a choice of the best bed for Mr. I am very happy with my choice including the overall price I paid.