I wandered in to have a look at small double beds. Whilst looking Paul asked me if I needed any advice/help, I asked him about Sealy and he showed me where they were. He even went to find a roll of... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit B Park Farm Retail Park, Park Farm Road, CT19 5DS Folkestone, Kent, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Paul arranged everything for us to collect our new bed. He showed great customer service and we will definitely return when we need new beds. Explained the extra care package and ensured we had a good... Toon meer
Bedrijf heeft geantwoord
We were served by Marshall who was extremely helpful and professional. We were invited to try out the matress sleep Pro system to see which type of matress would be best for us. We were shown around a... Toon meer
Bedrijf heeft geantwoord
My delivery was brilliant. My only negative part of the whole purchase was that the wrong price was displayed for our mattress which made our total more than we were expecting. The price displayed w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Folkestone411
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS, Folkestone, Kent, Verenigd Koninkrijk
- 1303223370
4,9
Uitstekend
315 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My delivery was brilliant
My delivery was brilliant.
My only negative part of the whole purchase was that the wrong price was displayed for our mattress which made our total more than we were expecting. The price displayed was for a normal mattress when the mattress on display was a zip and link which is what we wanted. This felt like false advertising.
9 april 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Folkestone411
Thank you for your feedback! We apologize for the inconvenience with the wrong price being displayed. We will make sure to update our listings to ensure this doesn't happen in the future. We appreciate your business and hope you are enjoying your new mattress.
Antwoord van Bensons For Beds - Folkestone411
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time in our store. Your satisfaction is our top priority and we look forward to seeing you again soon!
I was very happy with Bensons for…
I was very happy with Bensons for beds,the customer service was excellent they were very helpful and the information was very useful in helping me make my mind up to which bed was best for me, I would recommend Benson for beds to anyone I was so pleased with the service I ended up bying 2 double beds
29 maart 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Folkestone411
We're happy to hear that you were very pleased with our service. It's great to know the information provided was useful in choosing the best beds for you. Thank you for recommending us, Megan at Customer Care
Starr in the Folkestone branch was…
Starr in the Folkestone branch was super helpful and very knowledgeable.
26 maart 2025
Antwoord van Bensons For Beds - Folkestone411
We're happy to hear that you found our Folkestone branch helpful and knowledgeable. We appreciate you taking the time to leave us this feedback. Take care, Megan at Customer Care
It was a pleasure to shop in the store…
It was a pleasure to shop in the store as staff were so friendly , helpful and knowledgeable. A credit to your company 😊
23 februari 2025
Antwoord van Bensons For Beds - Folkestone411
We appreciate your kind words! We are so glad to hear that our staff were friendly, helpful, and knowledgeable during your shopping experience. Thank you for your feedback, Megan at Customer Care
Antwoord van Bensons For Beds - Folkestone411
Amazing feedback Phillip. Thank you so much for giving us 5 stars! Sleep well, Megan at Customer Care
Great all round from the shop staff to…
Great all round from the shop staff to the updates on the order and delivery.
26 februari 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Folkestone411
We appreciate your positive feedback! We're happy to hear that you had a great experience with our staff and order updates. Take care, Megan at Customer Care
Great service from shop assistant
Great service from shop assistant. Only negative thing was a huge delivery charge for a headboard!
21 februari 2025
Antwoord van Bensons For Beds - Folkestone411
We're happy to hear that you received great service. We appreciate your feedback and will review our delivery charges. Thank you for your time, Megan at Customer Care
Antwoord van Bensons For Beds - Folkestone411
Thank you for being our customer and leaving us a wonderful 5-star review. Take care, Megan at Customer Care
Great service and advice given.
8 februari 2025
Antwoord van Bensons For Beds - Folkestone411
We appreciate your positive feedback! We are happy to hear that you received great service and helpful advice. Thank you for choosing us, Megan at Customer Care
Would recommend!
The showroom was clean and well presented, and the member of staff who we spoke to, Starr, was very helpful and answered all our questions.
7 februari 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Folkestone411
We appreciate you taking the time to leave us a review! We're so glad to hear that you found our showroom clean and well presented and that our staff was helpful.
Take care,
Megan at Customer Care
Time to peruse at leisure and plenty to…
Time to peruse at leisure and plenty to choose from without harassment
31 januari 2025
Antwoord van Bensons For Beds - Folkestone411
We're happy to hear that you enjoyed your visit and had a positive shopping experience with a great selection and no pressure. Thank you, Megan at Customer Care
Excellent service from a fairly new employee
Marshall, the sales assistant, was very I formed and knowledgeable about the product and volunteered additional services and benefits such as a warranty, mattress cover and care kit. He listened to our needs and was helpful throughout. Thanks again, Marshall.
1 januari 2025
Antwoord van Bensons For Beds - Folkestone411
We appreciate you sharing your experience! We're happy to hear and we hope to see you again in the future, Megan at Customer Care
Antwoord van Bensons For Beds - Folkestone411
Thank you for your 5 star review Adam. We appreciate your feedback, Megan at Customer Care
Antwoord van Bensons For Beds - Folkestone411
We appreciate you sharing your thoughts. We're happy to hear that you found our team member friendly and professional.
Take care,
Megan at Customer Care
Great service throughout
Great service throughout, sales assistant was very attentive, professional and knowledgeable. We love our new bed !
17 december 2024
Lovely Samantha
Sam was very helpful and patient, she explained everything clearly and was very knowledgable
13 december 2024
Lovely staff
Lovely staff
Really helpful young lady Star help with all my queries and was able to help me order aofa bed in time for Christmas.
Polite from start to finish
26 november 2024
Great service
Great service, good advice given and good product knowledge, good financial package too.
25 november 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.