Excellent customer service. Felt treated as a person not a sales opportunity. I did however think it wrong that a store cannot sell an item that can be found online with the company. Its all one comp... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 3 Retail World, Team Valley, NE11 0BD Gateshead, Tyne And Wear, GB
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Lees wat reviewers zeggen
We bought a bed last year and have found it to be very comfortable so much so that we have bought the same bed and mattress in double size for one of our spare rooms. We dealt with Louise again and s... Toon meer
Bedrijf heeft geantwoord
I wanted a headboard for my room couldnt decide on one the sales assistant. took me around the shop at team valley retail world i described what i was looking for i got it within 10mins deciding the b... Toon meer
Bedrijf heeft geantwoord
Assistant in the shop was so helpful which made the process of buying our mattress so easy. Delivery slightly early but I was called to make sure it wasn’t a problem. Delivery went spot on and the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Gateshead150
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 3 Retail World, Team Valley, NE11 0BD, Gateshead, Tyne And Wear, Verenigd Koninkrijk
- 1914879636
4,8
Uitstekend
468 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
fantastic instore experience by stuart…
fantastic instore experience by stuart (the manager) couldnt of been more helpful or accommodating will definitely buy from them again!!
19 oktober 2024
Angela was very knowledgeable about the…
Angela was very knowledgeable about the products and listened carefully to our requirements. She explained the features of each product really well and gave us lots of options to consider before making our choice. Angela was friendly and cheerful and it was a good purchasing experience.
18 oktober 2024
First class service.
Brilliant service from Paul at the metrocentre and his colleague Neil. We bought two mattress for teenage daughters and both Paul and Neil were super helpful and knew a tonne of information on the mattresses. We weren't pushed into buying more expensive mattress for the sake of it. Hopefully the delivery and longevity of the mattress will further support Benson for beds service. Which so far as been fantastic.
6 oktober 2024
Review zonder uitnodiging
Amazing service
Great service, Stuart and Karen went above and beyond. Would highly recommend.
25 september 2024
Really helpful sales team who spent…
Really helpful sales team who spent time talking us through the various options for a bed frame and mattress and provided reassurance around delaying deliveries if there was an issue with ur house purchase.
25 september 2024
The man in store had alot of knowledge…
The man in store had alot of knowledge and we went through lots of pillows trying to find the right one after a disappointing previous purchase at another store.
20 september 2024
Quick, easy, helpful and organised.
20 september 2024
Excellent customer service from Karen…
Excellent customer service from Karen at Gateshead.
Unfortunately we had to cancel our order, Karen was friendly and professional dealing with our order.
19 september 2024
Didn’t feel pressure just helpful…
Didn’t feel pressure just helpful advice given time to consider very polite and cheerful
18 september 2024
Staff were friendly
Staff were friendly, welcoming and helpful without being pushy sales staff which is a skill you don’t see often
10 september 2024
Order the right bed delivered to…
Order the right bed delivered to address on the day we agreed
29 augustus 2024
Got a great discount
Went in seen a bed we liked but didn’t like the price, came back an hour later, got a £100 off happy days
7 september 2024
Great choice & great customer service
Staff were attentive but not pushy and provided excellent customer service. Ordering was straightforward and hassle free. Great range of mattresses to choose from. An overall enjoyable experience!
5 september 2024
The gentleman that showed me round the…
The gentleman that showed me round the the different beds was great and very knowledgeable.
31 augustus 2024
We had a welcoming and friendly…
We had a welcoming and friendly salesman who made us feel at ease without any sales pressure. When we did ask for his help he was knowledgeable and guided us to getting the correct product.
26 augustus 2024
Andrew was so professional as well as…
Andrew was so professional as well as friendly. He explained everything and was very knowledgeable.
We were never made to feel rushed or under any pressure.
I would recommend Bensons to anyone .
Brilliant service
29 augustus 2024
Excellent Customer Service
I can not praise Andrew in the Team Valley branch highly enough, he listened to all my needs and concerns and explained all the pros and cons of the mattresses, this helped me choose (eventually) the mattress which suited me.
Excellent customer service and I would not hesitate to recommend this company.
23 augustus 2024
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