Bensons For Beds - Harlow672 Reviews 

Jay, the member of staff that helped me, was excellent. Answered all of the questions that I had and was very helpful and professional.

Very helpful. Allowed us to move sofa bed around. Was very clear in the delivery process and wait time.

Jay’s help in our purchase made our experience a smooth & easy process. He was knowledgeable and even gave opinions on products based on his own experience. Look forward to receiving our order.

No hassle free to look at stock. Good prices.

The shop assistant at Harlow was really helpful. I think her name was Holly. She was very clear at explaining all the options to me and was quick at finding out which wardrobes would fit my son's bedroom. She was very professional and a credit to the store. I may need additional furniture in future and will definitely request to be served by her again. Thank you, if you are reading this!

Excellent service and great knowledge of the mattress we were looking for

Staff very helpful and polite.Holly took time to help me in my choice without being pushy, as in other shops that I had visited that day. Made me feel at ease when making an expensive purchase. Could not have been more helpful. Thankyou.

The gentleman that served us was very polite and professional he explained everything from beginning to end very helpful a credit to store and company

I was looked after very well and overall was happy with my experience

Great customer service by Jay. Very helpful.

Great service
Listened to our requirements

Outstanding service. Our matress had ‘sunk’ after only three years and had an eight year guarantee. I contacted Customer Services who were brilliant, I sent some pictures showing measurements of the ‘sink’ and on a follow up call soon after they agreed it was outside of the tolerance level and offered a full refund or voucher to spend in store. I opted for the refund, the mattress was collected within a week and money back in my account the next day.

Straightforward, process, the Sales person was friendly and helpful.

Staff member was very helpful and knew where the item we were looking for was straight away, making a purchase was quick and easy

We were approached by this fine gentleman,we knew what we wanted,however rather than walking around looking he took us to a mattress machine to determine what level of firmness would suit us,then showed us the mattresses and we chose,we also chose a base which was the ottoman,no brainer! We were given a complimentary package which included insurance,discount,and welcome freebies to give us peace of mind and hassle free sale with no pressure just guidance.
Were happy with our choice and spent £1,600 on 2 mattresses one for our son single and king size mattress and base.
All in all a pleasant experience at Bensons, Harlow.

Salesman was very helpful in going through different options and showing us different beds and looking up delivery times as we needed 2 beds quite quickly. There is a good range to suit different budgets.

All the staff were very helpful and knowledgeable.

Great selection of beds, knowledgeable staff, easy purchase