Bensons For Beds - Harlow672 Reviews 

345
TrustScore 4.5 uit 5

4,7

Unit 6a, The Queensgate Centre, CM20 2DH Harlow, Essex, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Went into the Harlow store and the staff were knowledgable and gave me the time to find the right mattress. They were able to answer all my questions and especially Holly who explained the different m... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent help in store when trying out for a new mattress. Delivery was scheduled within a week, a slot was advised and driver called to confirm his arrival time. Mattress was taken up to the bedroom... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Shop staff were very friendly and informative. Delivery of the mattress was on time and very efficent. Cannot praise the shop and delivery staff more.

Beoordeeld met 5 van de 5 sterren

Great from start to finish. Good shopping experience with very helpful service. Super straight forward to organise delivery and always kept informed plus even the delivery guys were first class! Bed i... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Slaapkamermeubilair winkel
  2. Beddenwinkel
  3. Bedwinkel
  4. Matrassenwinkel

Over Bensons For Beds - Harlow672

Geschreven door het bedrijf

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contactgegevens

  • Unit 6a, The Queensgate Centre, CM20 2DH, Harlow, Essex, Verenigd Koninkrijk

  • 1279432259

4,7

Uitstekend

TrustScore 4.5 uit 5

345 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(345)

25.606 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

Adam and Charlie delivered our mattresses and bed frame.
Both so polite and helpful. Great service from Bensons.
Thank you.

30 juni 2026
Logo Bensons For Beds - Harlow672

Antwoord van Bensons For Beds - Harlow672

We're so pleased to hear our delivery team was polite and helpful. Thank you for your kind words about the great service you received!

Beoordeeld met 5 van de 5 sterren

Helpful staff

Helpful staff, no pressure to make decision there and then

2 juli 2026
Logo Bensons For Beds - Harlow672

Antwoord van Bensons For Beds - Harlow672

We're so pleased our team was helpful and didn't pressure your decision. Thank you for your kind words!

Beoordeeld met 1 van de 5 sterren

Aftercare is appaling

Aftercare is appaling. Delivered a new mattress which is faulty. Have to wait 3 weeks dor a technician to assess it leaving me without a bed to sleep on. Just send a replacement.

26 juni 2026
Review zonder uitnodiging
Logo Bensons For Beds - Harlow672

Antwoord van Bensons For Beds - Harlow672

Thank you for your feedback, and we’re very sorry to hear about your experience. Thank you for your patience with speaking with us. To help move things forward, a technician has been arranged which is an important step in determining the next course of action and ensuring the correct resolution for you as quickly as possible.
Thank you for your review.

Beoordeeld met 5 van de 5 sterren

Andrew and Brian were very kind

Andrew and Brian were very kind, polite, and professional. They carried the bed up to the second floor without any issues. The delivery service was excellent, and the bed is of very good quality. I am very happy with both the product and the service. Highly recommended!

12 juni 2026
Logo Bensons For Beds - Harlow672

Antwoord van Bensons For Beds - Harlow672

We're so pleased to hear our team was kind, polite, and professional, and that your delivery service was excellent. It's wonderful that you're happy with your quality bed. Thank you for your high recommendation!

Team Bensons

Beoordeeld met 5 van de 5 sterren

Jayden was great

Jayden was great. Expertly took us around the shop trying out different beds. He knew exactly what we wanted and found us the best bed. We can’t wait to get it 😁. Great experience. Thank you Jayden 👍

11 juni 2026
Logo Bensons For Beds - Harlow672

Antwoord van Bensons For Beds - Harlow672

We're so pleased you had a great experience in our store! It's wonderful that our team helped you find the perfect bed. We hope you enjoy it!

Team Bensons

Beoordeeld met 5 van de 5 sterren
Logo Bensons For Beds - Harlow672

Antwoord van Bensons For Beds - Harlow672

We appreciate your kind words. We are happy to hear you had a good experience.

Team Bensons

Beoordeeld met 5 van de 5 sterren

Perfect service throughout.

Excellent service when purchased at Harlow store. Excellent communications via e-mail and text upto delivery date, and delivery bang on projected time slot.

11 juni 2026
Logo Bensons For Beds - Harlow672

Antwoord van Bensons For Beds - Harlow672

We're so happy to hear about your excellent service at our store and the great communication you received. We're glad your delivery was right on time!

Team Bensons

Beoordeeld met 5 van de 5 sterren

Superb sales assistant Maddi in Harlow…

Superb sales assistant Maddi in Harlow lovely delivery guys. And the Sealey mattress is sumptuous and divine! My best ever investment

5 juni 2026
Logo Bensons For Beds - Harlow672

Antwoord van Bensons For Beds - Harlow672

We're thrilled our sales assistant and delivery team provided excellent service. We're so glad you love your new mattress! Thank you for your wonderful feedback.

Team Bensons

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Very professional and helpful with good advice on protecting the mattress.
A credit to Bensons at Harlow

7 juni 2026
Logo Bensons For Beds - Harlow672

Antwoord van Bensons For Beds - Harlow672

We're so pleased you received excellent, professional, and helpful service with great advice. Thank you for your kind words!

Team Bensons

Beoordeeld met 5 van de 5 sterren

The delivery drivers were brilliant…

The delivery drivers were brilliant took mattress upstairs unwrapped it and took away with them shop staff were good as well

1 juni 2026
Logo Bensons For Beds - Harlow672

Antwoord van Bensons For Beds - Harlow672

We're so glad to hear about your positive experience with our delivery team and shop staff. We appreciate your kind words!

Team Bensons

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, updated on delivery and was delivered early

1 mei 2026
Logo Bensons For Beds - Harlow672

Antwoord van Bensons For Beds - Harlow672

We're so pleased ordering was easy and delivery was early. Thank you for your positive feedback!

Team Bensons

Beoordeeld met 5 van de 5 sterren

Staff very helpful and lots to select…

Staff very helpful and lots to select from ,we found what we wanted .
Thank you Benson 's

28 mei 2026
Review zonder uitnodiging
Logo Bensons For Beds - Harlow672

Antwoord van Bensons For Beds - Harlow672

We're so pleased our team was helpful and you found what you wanted. Thank you for your kind feedback!

Team Bensons

Beoordeeld met 5 van de 5 sterren

Excellent service

Great experience at Harlow Benson for Beds from the knowledgable and helpful manager, Ben. To the delivery where I was kept informed all along, I could pick a day for the mattress to be delivered and on the day the drivers were helpful and courteous.
I would go back to the store for other purchases.

22 mei 2026
Review zonder uitnodiging
Logo Bensons For Beds - Harlow672

Antwoord van Bensons For Beds - Harlow672

We're so pleased to hear about your excellent experience with us, from the knowledgeable assistance in-store to the smooth delivery process. It's wonderful that our team was helpful and courteous. Thank you for your kind feedback!

Team Bensons

Beoordeeld met 5 van de 5 sterren

Great from start to finish

Great from start to finish. Good shopping experience with very helpful service. Super straight forward to organise delivery and always kept informed plus even the delivery guys were first class! Bed itself is our first one in 30 years so we are in awe of the style and comfort. Putting it together was fine but so many boxes so in hindsight would probably of paid for installation just to get rid of the boxes. All round great experience though.

15 mei 2026
Logo Bensons For Beds - Harlow672

Antwoord van Bensons For Beds - Harlow672

Thank you for this wonderful review! We're so pleased to hear your entire experience, from shopping to delivery, was first-class. It's fantastic that you're enjoying the style and comfort of your new bed after 30 years! We appreciate your feedback about the boxes and installation.

Team Bensons - Jess

Beoordeeld met 5 van de 5 sterren

I am loving my new mattress

I am loving my new mattress. I initially had bought an extra firm mattress but after a few good night’s sleep, I found my hips began to ache. I eventually exchanged it for this firm mattress and have had five perfectly comfortable night’s sleep so far. The exchange service was smooth and hassle free. The staff were very accommodating and helpful.
This is the right mattress for me, no aches or pains on waking. I also like the depth of this mattress. Sleeping so comfortably on such a height gives the feeling of sleeping on a cloud.

1 mei 2026
Logo Bensons For Beds - Harlow672

Antwoord van Bensons For Beds - Harlow672

We're delighted to hear you're loving your new firm mattress! It's great the exchange process was smooth and the staff helpful. We appreciate you sharing how comfortable you now are and that you wake without aches or pains.

Team Bensons

Beoordeeld met 5 van de 5 sterren

A star

The man that helped us in the store was very very helpful, he was a calming experience in a very confusing pick of so many beds . The delivery staff were polite and friendly.

29 april 2026
Logo Bensons For Beds - Harlow672

Antwoord van Bensons For Beds - Harlow672

We appreciate your review! 😊 We're so glad to hear that our team member was helpful in guiding you through the selection process. It's also great to know our delivery staff were polite and friendly.

Team Bensons

Beoordeeld met 5 van de 5 sterren

First class service

First class service. Knowledgable in-store adviser. Very helpful literature i.r.o. measuring to see if the furniture will fit. Delivery was on time as scheduled and I was kept informed throughout the process. The delivery/installation guys were courteous, professional and very helpful.
Overall a great customer experience and very pleased I chose Bensons. Can thoroughly recommend.

2 mei 2026
Logo Bensons For Beds - Harlow672

Antwoord van Bensons For Beds - Harlow672

We're so glad to hear about your first-class experience! It's great to know our in-store advice and delivery service met your needs. We appreciate your recommendation and are delighted you chose us.

Team Bensons

Beoordeeld met 5 van de 5 sterren

Excellent service in the Harlow store

Excellent service in the Harlow store. Kept informed on the progress of our order. Delivered on time and great communication re the delivery. We paid to have our beds assembled and it was done efficiently and the guys were pleasant. And the beds are lovely!

18 april 2026
Logo Bensons For Beds - Harlow672

Antwoord van Bensons For Beds - Harlow672

Thank you for the fantastic review! 😊 We’re so pleased to hear you received excellent service in our Harlow store and that you were kept well informed throughout. Great to know delivery and communication hit the mark, and that the assembly team were efficient and pleasant. Most importantly — we’re delighted you love the beds! 🛏️✨

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer