Helpful sales man. A good range of beds to choose from. My only complaint would be the bed I wanted and paid for has a delivery time of 12 to 14 weeks. I am prepared to wait as this bed is my favourit... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 3 Bexhill Road, St Leonards On Sea, TN38 0YX Hastings, Sussex, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Fay at Bensons for Beds in St Leonards was extremely helpful. She listened to what my 16yr old wanted, asked her questions and spoke with her about her choices whilst giving considerations to budget... Toon meer
Bedrijf heeft geantwoord
Came to the St Leonards store and chose a mattress & pillows. Fay was professional & helpful with helping sort things out. We were notified every step of the way, delivery on time. Even used my Blue... Toon meer
Bedrijf heeft geantwoord
I wanted to buy a new storage bed for my young teenage grandson. Wayne, a sales assistant, was very helpful and pleasant. He showed and explained different models to me and also gave me useful advice... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Hastings392
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 3 Bexhill Road, St Leonards On Sea, TN38 0YX, Hastings, Sussex, Verenigd Koninkrijk
- 1424420138
4,9
Uitstekend
320 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Left to browse at our own leisure.
We were welcomed by the staff but then left alone to make a choice of our own and at our leisure without any rush whatsoever so ever but the staff are always on hand to help and advise if needed.
25 juli 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Hastings392
Thank you so much for your kind words! We take great pride in creating a relaxed and comfortable atmosphere for our customers to make their choices. At the same time, our staff is always available to assist and provide advice when needed. We appreciate your support and hope to see you again soon, Megan at Customer Care!
Dayne was very helpful and professional…
Dayne was very helpful and professional . Quick delivery time ..Reasonable prices
26 juli 2025
Antwoord van Bensons For Beds - Hastings392
Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that our team provided quick delivery at reasonable prices. We hope to work with you again in the future! Megan at Customer Care
The salesman was not pushy and very…
The salesman was not pushy and very helpful would recommend every time
27 juli 2025
Antwoord van Bensons For Beds - Hastings392
Thank you for your kind words! We strive to provide a relaxed and helpful shopping experience for all of our customers. We greatly appreciate your recommendation and look forward to assisting you again in the future, Megan at Customer Care
Garry & John, Bensons Beds.
Garry and John did a perfect job in delivering and assembling our new super kingsize bed, 2 zip link mattresses and headboard to our apartment on the 7th floor, they also removed our old kingsize divan and matteress. Both are very polite and considerate employees. Many thanks for a trouble free experience
22 juli 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Hastings392
Thank you so much for your kind words and for trusting us with your bedding needs! We are thrilled to hear that Garry and John provided excellent service and made the delivery and assembly process easy for you. Our goal is always to provide hassle-free experiences for our customers. We truly appreciate your business and hope you enjoy your new super kingsize bed, Megan at Customer Care
Very good offer with friendly and accommodating staff
Very good offer.. helpful , friendly and accommodating staff
5 juni 2025
Antwoord van Bensons For Beds - Hastings392
Thank you for your kind words! Our team here at [company name] works hard to provide the best service possible. We're glad you found our offer helpful and our staff accommodating. We appreciate your business, Megan at Customer Care
Mattress
The delivery and attention in the store were good. But the mattress doesn't convince me, I don't know if I would recommend it. Although he claims to be firm, he is soft. Unfortunately by factory default I had to change the previous one for a different one since it was discontinued. The truth is that I am not happy.
10 juli 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Hastings392
Thank you for your feedback. We apologise for any inconvenience you experienced with your mattress. We will take your feedback onboard. Our goal is to ensure all customers are satisfied with their purchase. Thank you, Megan at Customer Care
Very friendly and helpful staff
Very friendly and helpful staff, good selection of beds&mattresses!
10 juli 2025
Antwoord van Bensons For Beds - Hastings392
Thank you for your kind words, we're so glad our friendly staff and great selection made your experience with us a positive one! We hope you enjoy your new bed and mattress, Megan at Customer Care
Six months delivery for bed and mattresses!!!
Ordered Tempur bed and mattresses in March.
Delivery date changed four times.
Received email saying they had arrived and waiting for delivery.
Received phone call saying only one mattress had arrived and the whole order would have to start again.
New delivery date is now September!!!
4 juli 2025
Antwoord van Bensons For Beds - Hastings392
Thank you for sharing your feedback with us. We’re sorry for the inconvenience caused by the multiple delivery changes and appreciate your patience throughout the process. We’re pleased to confirm that your order has now been delivered, and we hope you’re happy with your purchase.
Thank you,
Megan – Bensons for Beds Customer Care Team
Very welcoming eager to helpful an…
Very welcoming eager to helpful an polite showed all different types of bed frames an mattresses and which one be best to suit me
10 juni 2025
Antwoord van Bensons For Beds - Hastings392
We're delighted you felt so welcomed and that our team was so helpful in showing you our range and finding the best bed and mattress for you. Thanks for your feedback, Megan at Customer Care
Staff friendly
Staff friendly, professional and knowledgeable this is our second experience and would return again in the future.
11 juni 2025
Antwoord van Bensons For Beds - Hastings392
We're happy to hear that our team's knowledge and professionalism stood out during your visits. Thank you for your positive feedback; we look forward to welcoming you back in the future, Megan at Customer Care
Amazing customer service
Our bed specialist was perfect in showing us exactly what we needed at what budget we was looking for.
We wanted a payment plan of 3 years and managed to do this with 0% APR.
Both very much looking forward to our new bed!
8 juni 2025
Antwoord van Bensons For Beds - Hastings392
We're happy to hear that our bed specialist met your needs and budget. We're glad you found a suitable payment plan. We appreciate your positive feedback and hope you enjoy your new bed! Take care, Megan at Customer Care
Adam made it a lot easier than it could…
Adam made it a lot easier than it could have been,.he was so help full and patient believe me he did well.
With out him I don’t think we would have made the purchase.
3 juni 2025
Antwoord van Bensons For Beds - Hastings392
We're happy to hear that the assistance provided was so helpful during your purchase. We appreciate your feedback and are glad the experience was a positive one. Take care, Megan at Customer Care
Buying a replacement matress
The Salesman we dealt with asked us clear questions and lisened to our answers before attepting to show us the matresses he then let us try several that he felt fitted our breif giving some back ground to the products Not once were we pushed into a purchase
A salesman that knew his job
5 juni 2025
Antwoord van Bensons For Beds - Hastings392
We're happy to hear that the salesperson provided you with a helpful and informative experience. It's great to know that the salesperson listened to your needs and offered suitable options without pressuring you. Thank you for your positive feedback, Megan at Customer care
Antwoord van Bensons For Beds - Hastings392
We're happy to hear that our assistance was helpful and honest, and that you are enjoying the bed. Thank you for your feedback, Megan at Customer care
Great for Beds
Great staff, suitable advice.
Decent range of products and found the perfect mattress.
Credit options available too.
28 mei 2025
Antwoord van Bensons For Beds - Hastings392
We're happy to hear that you found our staff helpful and our product range suitable. We appreciate you finding the perfect mattress and mentioning our credit options. Thanks, Megan at Customer Care
Very good customer service,plesent…
Very good customer service,plesent experience,will be back again,thank you very much.
29 mei 2025
Antwoord van Bensons For Beds - Hastings392
We appreciate your positive feedback and are so glad you had a pleasant experience. We look forward to your next visit; thank you so much, Megan at Customer Care
Great caring salesman
26 mei 2025
Antwoord van Bensons For Beds - Hastings392
Thank you for your amazing feedback Sandra. This made our day. Thank you, Megan at Customer care
Good advice from salesman lots of…
Good advice from salesman lots of mattress to choose from. Also easy payment plan explained if we needed it .A very good experience overall. The delivery came when expected with a call before to let us know they were on the way. Very polite and helpful delivery men. Driver - Phil and assistant-Antono
24 mei 2025
Antwoord van Bensons For Beds - Hastings392
We're happy to hear that you received good advice and had a wide selection of mattresses to choose from. We appreciate your feedback regarding the payment plan and the delivery service. It's great to know the delivery team was polite and helpful. Thank you, Megan at Customer Care
Very good customer service specially…
Very good customer service specially Martin served us really good he was so polite and kind.
24 mei 2025
Antwoord van Bensons For Beds - Hastings392
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you received such polite and kind service. Take care, Megan at Customer Care
Only one member of staff on and a queue…
Only one member of staff on and a queue waiting. the prices were too high had to go elsewhere and got the same deal for 1420 pounds cheaper.
17 mei 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Hastings392
We appreciate your feedback and regret the long wait due to limited staffing. We also acknowledge your concern about the pricing. We'll review these issues. Thank you, Megan at Customer Care
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.