We recently purchased a mattress from Bensons for beds Inverness branch. Everything was completed satisfactorily by all staff concerned. We were kept informed regarding delivery time and date. The del... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 2 Telford Retail Park, Telford Street, IV3 5LU Inverness, Inverness-shire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Jackie was brillant she her expert knowledge and chilled out approach made us at easy asking all our questions about buying a new bed . she is a credit to Bensons thanks Jackie
Bedrijf heeft geantwoord
I was looking for a new bed & came across Benson for beds when a family relative had bought 1 & lasted long time so I went onto the website & scrolled a lot lol before I found the 1 I loved & the cust... Toon meer
Bedrijf heeft geantwoord
Our new bed is very comfortable, we ordered our bed from the showroom in Inverness & the staff were so helpful, when the bed was delivered the two guys Steven & Wullie were just so good & assembled ou... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Inverness744
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 2 Telford Retail Park, Telford Street, IV3 5LU, Inverness, Inverness-shire, Verenigd Koninkrijk
- 1463711010
4,9
Uitstekend
201 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent
Excellent service from choosing the bed to delivery and set up. Communication all the way. Would certainly recommend.
8 mei 2026
Antwoord van Bensons For Beds - Inverness744
We're happy you received excellent service from start to finish, including communication. We appreciate your recommendation; it means a lot to us!
Team Bensons
Very helpful staff in store and good…
Very helpful staff in store and good communication up to the successful delivery.
2 mei 2026
Antwoord van Bensons For Beds - Inverness744
We appreciate you sharing your experience! It's great to hear our staff were helpful and our delivery communication was good. Thanks for your feedback.
Team Bensons
Antwoord van Bensons For Beds - Inverness744
Thank you! 😊 We’re glad you received great customer service from our staff.
We’re delighted to have met your expectations. Please don’t hesitate to reach out if we can assist you again,
Megan | Customer Care Specialist🛏️
The guys assembling my bedroom…
The guys assembling my bedroom furniture were great ,friendly and professional. I got a call and hour before they arrived they worked quickly and tidied everything up when they finished. I'm delighted with my wardrobe,chest of drawers and bedside lockers . Thank you
23 april 2026
Antwoord van Bensons For Beds - Inverness744
We're so glad the assembly team were friendly and professional! It's great to hear they worked quickly and tidied up afterwards, and that you're delighted with your new furniture.
Thank you for your positive review – Lauryn at Customer Care 💜
Delivered on time
Delivered on time. Regular updates given. Knew our time slot in advance. Only gripe got charged £67 for deliver which we were not aware of until read invoice.
17 april 2026
Antwoord van Bensons For Beds - Inverness744
Thank you for your feedback. We’re pleased everything was delivered on time, with regular updates and a clear delivery slot. We’re sorry for any surprise regarding the delivery charge shown on the invoice—this certainly isn’t the experience we want our customers to have and will feed this back internally.
Your feedback means a lot to us — thank you for choosing us,
Megan | Customer Care Specialist
Great service
Great service! Very helpful and knowledgeable. Delivery available around our request and done within time scale given by 2 very pleasant men. I would definitely recommend!
18 april 2026
Antwoord van Bensons For Beds - Inverness744
Thank you for the great feedback! We’re so pleased you found our service helpful, knowledgeable, and flexible around your delivery needs — and that our friendly delivery team made everything run right on time. Thanks so much for the recommendation!
Thank you for your positive review - Lauryn at Customer Care 💜
Sales and Delivery service first class
In store service was very helpful. The staff were well trained and got me and my wife to a good solution quickly based on our requirements. Delivery went very smoothly , thanks to Steven & Wullie
7 april 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Inverness744
Thank you for your great feedback! We’re pleased our well‑trained in‑store team helped you and your wife find the right solution quickly, and that delivery went smoothly with Steven and Wullie.
Your feedback means a lot to us — thank you for choosing us,
Megan | Customer Care Specialist💜
Helpfull and friendly staff
9 april 2026
Antwoord van Bensons For Beds - Inverness744
Angus Martin,
We're so glad our staff was helpful and friendly! We appreciate your positive feedback and support.
Team Bensons - Jessica
Whole experience has been excellent…
From beginning of purchase within the Inverness branch to the delivery of the purchase, the service from Bensons has been superb.
Gentleman in the shop was excellent and knowledgeable and the two gentlemen who delivered the mattress were extremely pleasant and helpful
28 maart 2026
Antwoord van Bensons For Beds - Inverness744
Thank you for the fantastic feedback! 😊 We’re delighted to hear the service was superb from the Inverness store right through to delivery. It’s great to know our in‑store colleague was knowledgeable and that the delivery team were so pleasant and helpful. Enjoy your new mattress and sleep well,
Megan | Customer Care Specialist
Antwoord van Bensons For Beds - Inverness744
Thank you for giving us 5 stars Mr&Mrs MacLennan! We're so pleased you found the advice helpful and the whole buying experience nice and easy. Enjoy your new purchase,
Megan at Customer Care💜
Really good service and great advice…
Really good service and great advice from a very knowledgeable employee
18 maart 2026
Antwoord van Bensons For Beds - Inverness744
Awesome to hear this Mrs Marriott! Great service and spot‑on advice from a knowledgeable team member — that’s exactly what we aim for. Thanks for the lovely feedback,
Megan at Customer Care! 😄
Jackie in the Inverness store was…
Jackie in the Inverness store was absolutely brilliant can't thank her enough for all her help and expertise, got my new mattress and loving it!
14 maart 2026
Antwoord van Bensons For Beds - Inverness744
customer,
We're so happy to hear that our Inverness store provided brilliant service and expertise. We're glad you're loving your new mattress, and we appreciate your feedback!
Team Bensons
Rory (Inverness)was brilliant and his…
Rory (Inverness)was brilliant and his advice was really useful- he was professional and provided excellent information on the types of mattresses which helped to make a decision.
13 maart 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Inverness744
Rory in Inverness was absolutely brilliant! His professional advice and clear explanations on the different mattress options made choosing the right one so much easier. Super knowledgeable, super helpful — couldn’t have asked for better support,
Megan at Customer Care
The gentleman who helped me with the…
The gentleman who helped me with the choosing of the mattress was incredibly helpful.
The delivery was faultless.
Two men carried it in and put it on the bed for me. Then took the old one away. Wonderful service.
8 maart 2026
Antwoord van Bensons For Beds - Inverness744
Susan Hunter,
We're happy to hear that our team member was incredibly helpful in choosing your mattress. It's great to know the delivery was faultless and that our team provided wonderful service. Thank you for your feedback.
Team Bensons
Great service
23 februari 2026
Antwoord van Bensons For Beds - Inverness744
Thanks so much for your 5 star review Mrs Macleod! We really appreciate you choosing us.
We hope to welcome you back soon!
Megan at Customer Care
superb service
13 februari 2026
Antwoord van Bensons For Beds - Inverness744
Thank you for contacting Bensons for Beds and leaving us a great review. Do be sure to come back to when you need new beds and we will be happy to help. Michael @ Team Bensons
Great and speedy
Great and speedy. Beautiful and sturdy bed. The mattress is really comfy also.
13 februari 2026
Antwoord van Bensons For Beds - Inverness744
We're so happy to hear that you find the bed beautiful and sturdy and that the mattress is really comfy. Thank you for your positive feedback!
- Jessica at Team Bensons
Great service from staff at Bensons Inverness and the delivery team,
The team member at Bensons Inverness remembered that we had bought beds from Bensons before and quickly directed us to suitable options this time.
The delivery was bang on time and the delivery guys were quick, friendly and helpful.
5 februari 2026
Antwoord van Bensons For Beds - Inverness744
We're delighted to hear that our team member remembered you and efficiently guided you to suitable options. It's also great the delivery team were quick, friendly and helpful. Thank you!
Excellent shop to deal with as they…
Excellent shop to deal with as they spent time explaining but yet left us alone when needed. From start to finish was great
5 februari 2026
Antwoord van Bensons For Beds - Inverness744
We appreciate you taking the time to leave us this fantastic review! We're so glad you enjoyed the balance of assistance and independence we aim to provide.
Smooth from choosing to delivery
We were given time to consider before purchasing. From ordering to delivery was smooth with frequent clear communication/updates.
31 januari 2026
Antwoord van Bensons For Beds - Inverness744
Thank you so much for your lovely review!
We’re really pleased to hear that you felt no pressure while choosing your items, and that everything from ordering to delivery went smoothly with clear updates along the way.
If you ever need any help or have any questions in the future, please don’t hesitate to get in touch — we’re always here and happy to support you.
Megan at Customer Care😊✨
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.