Very friendly and knowledgeable staff that allow you to wander around the shop trying as many beds as you like at your own leisure. All they do is ask you very quickly if you need any help or any furt... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Paul was terrific in advising and guiding us through the great selection of beds. He was professional, helpful and great fun. The selection of beds was fantastic, and we had some great offers included... Toon meer
Bedrijf heeft geantwoord
The showroom had a good section of beds. The sales person was knowledgeable and gave us good advice without feeling pressurised to buy. The delivery was on time and the men put the bed together fo... Toon meer
Bedrijf heeft geantwoord
From the moment we entered shop the salesman (Dev)asked if we needed any help.myself and my daughter where only into have a look at ottoman beds and salesman was really helpful showing us all the diff... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Kilmarnock655
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
7 Armour Street, KA1 3HT, Kilmarnock, Ayrshire, Verenigd Koninkrijk
- 1563524958
4,8
Uitstekend
247 reviews
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Great experience
Isobel was very patient with my elderly parent as we selected a new bed. Great selection of beds and we got one that was exactly the right height for her. Christine very friendly and helpful when I phoned a few days later to make a change to the order. Overall a great experience.
4 oktober 2024
Helpful Experience
We were helped by Isobel in the Kilmarnock store. Absolutely lovely person and helped us out a lot. She is very knowledgeable and helped us pick out the ideal bed.
8 juli 2024
Good communication
Good communication. Kept up to speed with delivery time. Arrived promptly and took items to where I needed. Friendly and helpful. So far, good product.
2 juli 2024
Purchased a mattress
Purchased a mattress - Fay the salesperson was amazing in helping me find the perfect one to suit my needs as having issues with pain. Got it home and unfortunately it was damaged - not an issue - the replacement was delivered by Fay and a manager from another branch that same evening and faulty one taken away. Following morning Fay called to see how everything was - no pain! Excellent customer services and after sales - won’t hesitate in recommending Bensons to family and friends and using again! Thanks Fay!
5 juli 2024
Review zonder uitnodiging
Great friendly service
19 juni 2024
Excellent customer service!
19 juni 2024
Very helpful and pleasant
The sales girl was extremely helpful in helping me choose a mattress. She made me aware of special offers and explained the different types of mattresses. Eleanor made everything so simple and easy from start to finish.
25 mei 2024
New bed and mattress
Our sales advisor was Darren, store manager. He was super helpful and helped us choose the bed and mayoress of our dreams. He applied is punts where he could to get us the best deal. Thank you.
15 april 2024
Excellent Knowledge
The shop assistant was very knowledgeable about the product we were interested in and offered us other similar alternatives. She explained the ins and outs of our financial agreement and offered different time scales and payment options. Overall we were extremely impressed by our assistant.
15 april 2024
the person dealing with us was very…
the person dealing with us was very knowledgeable in the mattress situation,made us feel at ease,the lady was called fay at the kilmarnock branch of bensons.she did her best to give us a good deal.
8 april 2024
Staff were very helpful and discussed…
Staff were very helpful and discussed all the options available for the bed and bedside table that we were looking for.
4 april 2024
Witholding customer money
Poor experience. Ordered a bed and mattress, initially friendly helpful staff..no terms and conditions seen, nothing signed. Had to change the order due to height of bed and access needs (did not know the mattress fitted inside the bed base losing vital inches). When we mentioned changing the order the attitude of stephen the sales person and Darren the manager totally changed. The first thing out his mouth in a rude aggressive tone was "well theres a 20% cancellation charge" this was not explained at the time of purchase. Please do not be fooled by initial 'great customer service' as when things are not straight forward they become defensive and rude rather than helpful.
31 maart 2024
Review zonder uitnodiging
Friendly staff on both occasions and…
Friendly staff on both occasions and extremely helpful. Looking forward for my new bed to arrive!
4 maart 2024
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