Lancaster Bensons for beds was a really warm and informative visit. We were taken care of by their manager Carl, he knew every little detail and understood our comfort really well. He was professional... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE Morecambe, Lancashire, GB
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Lees wat reviewers zeggen
Tara explained fully all options to us & left my wife & I to look around the store. Because my wife was slow to make her mind up, it took us ages & when we eventually made our choice Tara patiently... Toon meer
Bedrijf heeft geantwoord
Sales manager Mo helped massively with choosing the right mattress as were unsure what we actually needed/wanted. He wasn't pushy at all, gave us plenty of time to think about it and kept us inform... Toon meer
Bedrijf heeft geantwoord
The salesperson was very helpful and friendly, however, there was only one person in the whole store. There were a lot of beds available which meant that there was too much to choose from easily. I ha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Lancaster122
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE, Morecambe, Lancashire, Verenigd Koninkrijk
- 1524389334
4,9
Uitstekend
311 reviews
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Fantastic service very helpful staff…
Fantastic service very helpful staff very informative and helpfull
30 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Excellent customer service
Friendly, helpful and knowledgeable staff.
21 augustus 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Lancaster122
Thank you for your glowing review! Our team takes pride in providing outstanding customer service and we are thrilled to hear that you had a positive experience with our staff. Our knowledgeable and friendly team is always here to assist you with any needs you may have. See you again soon! #CustomerSatisfaction
Great customer service in store and…
Great customer service in store and delivered on time safely with plenty of notice
24 augustus 2026
Antwoord van Bensons For Beds - Lancaster122
We're so pleased to hear that you experienced great customer service in-store and that your delivery was on time, safe, and with plenty of notice. Thank you for your kind feedback!
Team Bensons
The lady who dealt with us is very good…
The lady who dealt with us is very good and knowledgeable about the products. Plus she remembers old customers
2 augustus 2026
Antwoord van Bensons For Beds - Lancaster122
We're so pleased to hear that our colleague was very good and knowledgeable about our products. It's wonderful that they remember old customers. Thank you for your kind feedback!
Team Bensons
The store staff were very helpful and…
The store staff were very helpful and efficient. Delivery was on time, the guys did excellent job.
2 augustus 2026
Antwoord van Bensons For Beds - Lancaster122
We're so pleased to hear that our store staff were very helpful and efficient. It's wonderful that your delivery was on time and that the team did an excellent job. Thank you for your lovely feedback!
Team Bensons
Very helpful staff left us to look…
Very helpful staff left us to look around at the furniture we need then helped us with any questions we had the lady was very nice and pleasant and quickly served us we need a new bed and will be back in few weeks to pick one thank you.
3 augustus 2026
Antwoord van Bensons For Beds - Lancaster122
Thank you for your wonderful review! We're delighted to hear that our staff were so helpful, allowing you to browse at your leisure before assisting with your questions. It's great to know you had a pleasant experience and we look forward to welcoming you back for your new bed.
Team Bensons
Sales colleagues were very helpful
Sales colleagues were very helpful
28 juli 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Lancaster122
We're so pleased to hear that our sales colleagues were very helpful during your visit. Thank you for sharing your positive experience with us!
Team Bensons
Excellent service and product
Excellent service and prompt delivery of product. I highly recommend Bensons.
21 juli 2026
Antwoord van Bensons For Beds - Lancaster122
Thank you for your fantastic review! We're delighted to hear that you received excellent service and that your product was delivered promptly.
Thank you for choosing Bensons for Beds. We hope you enjoy your new purchase and look forward to helping you again in the future! 😊
Great in store staff
Great in store staff. Friendly, knowledgeable which made the decision on which mattress to choose easy.
The delivery was within the time slot and the delivery men took great care when removing and installing the new mattress
17 juli 2026
Antwoord van Bensons For Beds - Lancaster122
We're so pleased to hear about your excellent experience with our team! It's wonderful that our in-store staff were friendly and knowledgeable, making your mattress decision easy. We're especially glad our delivery was on time and the team took great care.
Team Bensons
Best service from start to finish
Lady, tall blonde Tara? in the Morecambe showroom was exceptional and so professional. She was the reason I bought 6 beds....The drivers, Colin and Reece were the very best team of driver and mate. They are a real credit to themselves and Bensons. Pay them well.......Phil Ward
2 juli 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Lancaster122
We're absolutely thrilled to hear about your exceptional experience with our showroom team member! It's wonderful that her professionalism led to your purchase. We're also delighted that our delivery team provided such excellent service.
Good service
Very good service.
We used the store at Lancaster retail park,
Debra the sales lady was very knowledgeable and not pushy at all, she was very helpful.
Great service I would definitely recommend
26 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Lancaster122
We're so pleased you received very good service at our store. It's wonderful that our team member was knowledgeable and helpful without being pushy. Thank you for your recommendation!
No pressure selling!
Tara explained fully all options to us & left my wife & I to look around the store. Because my wife was slow to make her mind up, it took us ages & when we eventually made our choice Tara patiently waited & ensured we understood the order process. Even though this made Tara late, (She stayed behind after her official finishing time of 3 0’Clock). She even phoned her kids to tell them she would be late to pick them up at school!
Deborah then went through all the paperwork with us and completed the order.
They were nice to deal & felt under no pressure.
3 juli 2026
Antwoord van Bensons For Beds - Lancaster122
We're so pleased to hear about your wonderful experience! It's fantastic that our team provided such patient and helpful service, ensuring you felt no pressure while making your decision. We're delighted they went above and beyond to assist you.
Antwoord van Bensons For Beds - Lancaster122
Thank you for your great feedback
Team Bensons
Two lovely guys from Sunderland
Two lovely guys from Sunderland, Reece and Colin, delivered my mattress. Reece rang to let me know what time they would be arriving. They had the mattress unwrapped and in place in a flash. They made a great fuss of my little dog on the way out - that says a lot about a person! Definitely a five star team. ⭐️⭐️⭐️⭐️⭐️
30 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Lancaster122
We're so happy to hear about your positive experience with our delivery team! It's wonderful that they were efficient and even took the time to fuss over your dog. Thank you for your five-star feedback!
Team Bensons
Service was excellent throughout
Service was excellent throughout, communication from the start was great. Debbie @ Morecambe branch was very helpful
19 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Lancaster122
We're so glad to hear our service was excellent and communication was great from the start! Thank you for your wonderful feedback.
Team Bensons
A first class service
cannot praise highly enough the level of customer service that myself and my good lady received during our visit on the 10th of June at the Lancaster store at Morecambe. We managed to obtain a first class deal on two mattresses including collection and disposal of old mattresses and delivery of new. A special mention for Tara who really did go the 'extra mile' to provide us with what we required: this young lady would be an asset to any organisation, a first class service.
10 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Lancaster122
We are so pleased to hear about your excellent experience at our Morecambe store! It's wonderful to know you received such a first-class service and found the perfect mattresses. We appreciate you sharing your positive feedback.
Team Bensons
Staff at my local Bensons for beds are…
Staff at my local Bensons for beds are really nice. I were seen by Debbie and she were so helpful. Her customer service skills were spot on and I would give her a 5 star rating
14 juni 2026
Antwoord van Bensons For Beds - Lancaster122
We are so pleased to hear about your positive experience with our team member! It's wonderful that their customer service skills were so helpful. Thank you for your kind words.
Team Bensons
We were given useful information and there was no hard sell.
We were given useful information and then allowed plenty of time to look around the showroom and consider our decision. The delivery came exactly on time and was carried out quickly and efficiently.
9 juni 2026
Antwoord van Bensons For Beds - Lancaster122
We're so pleased you received useful information and had a smooth, efficient delivery. Thank you for your wonderful feedback!
Team Bensons
Very good choice of mattresses to…
Very good choice of mattresses to choose from and an extremely helpful salesperson, delivery quicker than expected, very happy with purchase.
7 juni 2026
Antwoord van Bensons For Beds - Lancaster122
We're so pleased you found a great choice of mattresses and our salesperson was helpful. We're glad your delivery was quicker than expected!
Team Bensons
Great customer service
Great customer service, made to feel at ease and everything explained. All questions answered with knowledge and politeness. Not much more I can say...
24 mei 2026
Antwoord van Bensons For Beds - Lancaster122
We're so pleased to hear you felt at ease and that everything was clearly explained. It's wonderful our team answered all your questions with knowledge and politeness.
Team Bensons
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