Bensons For Beds - Llanelli374 Reviews 

Very helpful staff. Good service.
It would though save me a 25 mile round trip if I was able to pay for my purchase over the phone or by BACS. Can’t understand your policy?

We had a very good service and the staff were very help full in helping us to to choose the right wardrobe for the bedroom would definitely recommend Benson's for beds p

Went into store to purchase a new mattress. Due to complex medical issues, my husband and I knew it wasn’t going to be simple. Ian came to introduce himself to us and his advice, patience and understanding was exceptional. Thank you Ian, your time and expertise was extremely appreciated.

Shopped at Bensons for Beds in Llanelli where we were greeted by the manager, Cameron. His support whilst in the shop was second to none. He did his best to find us the bed that we were looking for. In no time, we bought the bed that we loved! I can’t thank Cameron enough for his patience and service.

Excellent service, very professional and knew all his products and helped us choose the best mattress for our needs… Highly recommend John at the Llanelli Store…

The salesman was very professional, honest and helpful.

The sales man was very good, he helped us narrow our choices down to the mattress we eventually bought. Would recommend

Store and purchasing experience excellent with polite and supportive staff. All downhill after that. Delivery guys politely refused to assemble the bed. When I did so there were 4 castors missing so I could not use the mattress on the base and there was a broken drawer in the base. Took 20 mins to get through to customer services. I would have to wait 4 weeks for replacement castors from the supplier. They could not help with the broken drawer. I would have to send pictures to a Bensons email address. I did so and had an automatic response telling me they would contact me in 10 OR MORE DAYS! Bensons For Beds?.....more like Bensons For Bedlam!
UPDATE: Waited 3 weeks for my replacement castors and drawer. The castors arrived on April 21st along with TWO MORE DAMAGED DRAWERS! The bedlam continues......The driver will report the damage and Bensons For Bedlam will get back to me. Seriously, don't buy a bed with this company, they are a nightmare!!

The staff were very friendly and knowledgeable. My mum is disabled and needs a bed that she can easily get in and out of, and one that supports her back.

The staff (I believe the assistant's name was Holly) were very accommodating allowing her to see a variety of beds and mattress to suit her needs.

I needed an adjustable bed in a hurry and the lovely salesman pulled out all the stops and it is being delivered in 10 days instead of 4-6 weeks.
Thank you so much

Two colleagues were fantastic in delivering excellent customer service.

Fantastic in shop customer service. Great range too. Will definitely buy from them again.

Good staff, very helpful and patient.

My experience was amazing, went into the Llanelli store not knowing what I really wanted and the wonderful John who works there helped us out massively and got me an amazing deal I am happy with what I got and he is the most honest friendly man definitely recommend going in and asking for John and his advice

Attentive, friendly and professional service. Not too salesy and great customer service over a 2 day period where we were considering options and shopping around for bed and wardrobes.

I was really pleased when I went in to buy my bed as the gentleman that dealt with me was friendly, very polite and very helpful..

A warm welcome by Ian. He listened to our needs and showed us a range of beds to try. He was informative and knew his products resulting in us quickly finding the bed we wanted.

Great service and price