From the moment we went into Bensons for Beds, all went well. The salesman at the shop was very helfpul, not pushy and took his time with us. We got emails and texts updating us on the progress of... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4b Springvale Retail Park, St Marys Cray Orpington, BR5 3SG Orpington, Kent, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Visited the Orpington store today and were delighted with the service provided by Nick Adams. Clearly very knowledgeable, Nick took his time to show us all the options available without being at all... Toon meer
Bedrijf heeft geantwoord
Excellent service from store to delivery. This is our third bed from Bensons. Once again the service at the store was just right, informative and friendly. The bed and mattress were delivered on tim... Toon meer
Bedrijf heeft geantwoord
Tom in the Orpington branch was great, very patient and showed us all the items we were interested in and also suggested better options for our needs. He was very friendly and knowledgeable. I didn't... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Orpington679
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 4b Springvale Retail Park, St Marys Cray Orpington, BR5 3SG, Orpington, Kent, Verenigd Koninkrijk
- 1689827956
4,8
Uitstekend
468 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service and competively priced…
Great service and competively priced beds. Very helpful staff
10 juli 2026
Antwoord van Bensons For Beds - Orpington679
We're so pleased to hear you received great service and found our beds competitively priced! Thank you for highlighting our helpful staff.
The sales team at Benson's Orpington were brilliant!
I found the Divan Set I wanted on the Benson's website and visited the Orpington store to check it out and hopefully make the purchase. The Sales person and manager were very helpful and we soon agreed a final price and concluded the deal. The delivery crew kept in touch right up to delivery. The 2 delivery guys were very polite and efficient. My bedroom is in the upstairs of a converted Bungalow, with some tight corners, they managed the King sized mattress with ease!
6 juli 2026
Antwoord van Bensons For Beds - Orpington679
We're so pleased to hear about your excellent experience in our Orpington store! It's wonderful that our team provided such helpful assistance and that the delivery crew managed the king-sized mattress with ease.
Team Bensons
A very helpful and knowledgeable man at…
A very helpful and knowledgeable man at the store I took his advise about my purchase and so glad I do the mattress is absolutely perfect and fantastic quality delivery guys very very polite and helpful service was perfect and store staff perfect too
6 juli 2026
Antwoord van Bensons For Beds - Orpington679
We are so pleased to hear you had such a perfect experience with us! It's wonderful that you found our team helpful and knowledgeable, and that your new mattress is absolutely perfect and fantastic quality.
Paul at the Orpington store was…
Paul at the Orpington store was extremely helpful in finding me the best mattress and TV Bed option for my needs. He answered all my questions and made the process seamless. I’d definitely recommend using Bensons for Beds for your purchase.
2 juli 2026
Antwoord van Bensons For Beds - Orpington679
We're so pleased to hear our team was extremely helpful in finding the best mattress and TV Bed option for your needs. It's wonderful that all your questions were answered, making the process seamless. Thank you for your recommendation!
Team Bensons
Good experience
Wide variety of mattresses to choose from. Knowledable staff who weren’t pushy or trying to upsell. Good experience overall.
1 juli 2026
Antwoord van Bensons For Beds - Orpington679
We're so pleased you found a wide variety of mattresses and that our staff were knowledgeable and not pushy. Thank you for sharing your positive experience!
Team Bensons
Great service of Max from Orpington…
Great service of Max from Orpington London Store - We had a great experience with Max at the Orpington store, who is friendly, professional and extremely helpful throughout the whole process, walked extra miles to understand our needs and offer options available. Highly recommended!
27 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Orpington679
We are so glad to hear you had such a positive experience with our team member at the Orpington store. We appreciate your kind words!
Team Bensons
Great teams, excellent service
The team in the store were brilliant when we came to purchase our mattress, so patient and helpful and answered all of our questions and volunteered info we hadnt thought of.
The delivery team were also fantastic, they communicated ahead of time, they were so polite and helpful. They took their shoes off straight away and were so efficient with the delivery and removal, honestly we couldnt have asked for a better service overall
25 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Orpington679
We're so pleased to hear about your excellent experience, from the helpful advice in-store to the smooth delivery. It's wonderful that our team provided such great service. Thank you for your kind words!
Team Bensons
Excellent service and experience
Excellent service and experience. Mark and Alan were very professional and quick.
26 juni 2026
Antwoord van Bensons For Beds - Orpington679
We're glad you had an excellent experience with our professional team. Thank you for your feedback!
Team Bensons
Really helpful salesman (Nick)…
Really helpful salesman (Nick) explained all the products fully made helpful suggestions but without any pressure and gave me time to weigh up all the different options good delivery window too not too long to wait very happy with whole retail experience
23 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Orpington679
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team provided helpful suggestions without pressure, and that you're happy with the delivery. Thank you for your kind feedback.
Team Bensons
First class service and the most Classy Comfortable Bed
First class service and the most comfortable classy bed. A stress free experience the moment stepped into the store in Orpington! The delivery guys were magnificent and deserve praise for their spatial awareness skills. So respectful and friendly. I cannot recommend Benson's enough.
17 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Orpington679
We are so pleased to hear you had such a first-class, stress-free experience with us! It's wonderful that our delivery team was magnificent. Thank you for your high recommendation!
Team Bensons
Very helpful staff
Very helpful staff. They knew all about each bed/mattress and which would be suitable for both of us. Kash and Max were so helpful thank you
5 juni 2026
Antwoord van Bensons For Beds - Orpington679
We're so pleased our staff was helpful and knowledgeable in assisting you with choosing the right bed and mattress. Thank you for your kind words!
Team Bensons
Very smooth experience
8 juni 2026
Antwoord van Bensons For Beds - Orpington679
Thank you for your feedback!
Antwoord van Bensons For Beds - Orpington679
We're pleased you enjoyed our service and delivery updates. Thank you!
Team Bensons
Antwoord van Bensons For Beds - Orpington679
Thank you for your kind words.
Team Bensons.
Tom in the Orpington branch was great
Tom in the Orpington branch was great, very patient and showed us all the items we were interested in and also suggested better options for our needs. He was very friendly and knowledgeable. I didn't feel pressured in buying anything. We went with his suggestion for mattress as it felt great and also got a bed frame and a sofa bed. It was a great experience and I would definitely go back if I ever need any furniture.
3 juni 2026
Antwoord van Bensons For Beds - Orpington679
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team member was so helpful, patient, and knowledgeable in assisting you with your selections. Thank you for your kind words and for recommending us!
Team Bensons
Antwoord van Bensons For Beds - Orpington679
We're so glad you're enjoying your new bed! It's wonderful to hear it's worth the investment. Thank you for your feedback.
Team Bensons
Great customer service in store very…
Great customer service in store very knowledgeable. Fast delivery time and great drivers who took away my old mattress & replaced with the new one and removed all the packing and disposed of it.
25 mei 2026
Antwoord van Bensons For Beds - Orpington679
We're so pleased to hear about your excellent in-store experience and the smooth, efficient delivery. Thank you for your wonderful feedback! 😊
Team Bensons
Great customer service
I had a great experience at Bensons for Beds. I bought a mattress from them around four years ago and knew I wanted the same one again, but I couldn’t remember the exact name. The lady in the store was fantastic and went above and beyond to help. She managed to find my previous purchase on the system, which meant I could order the same comfortable mattress for my new king-size bed.
She was extremely helpful, friendly, and made the whole process quick and easy. Excellent customer service and a really stress-free experience. Highly recommend.
22 mei 2026
Antwoord van Bensons For Beds - Orpington679
We are so pleased to hear you had such a positive experience finding your perfect mattress again! It's wonderful to know our team provided excellent, stress-free service. Thank you for your kind recommendation!
Team Bensons
Antwoord van Bensons For Beds - Orpington679
Love to hear it! 😊 Great staff, smooth service, on-time delivery, and a comfy bed—thanks so much for the recommendation✨
From going to the shop and dealing with…
From going to the shop and dealing with a lady named Kash to the delivery could not fault the service, highly recommend.
7 mei 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Orpington679
We're happy to hear that you had such a positive experience in our shop and with our delivery service! It's great to know that you highly recommend us. Thanks!
Team Bensons
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.