Max was the best sales rep I've encountered in a while. I didn't know a lot about what mattress I wanted, but after telling him a little about me, he made a recommendation then talked me through what... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 5 Botley Road Retail Park, Botley Road, OX2 0HA Oxford, Oxfordshire, GB
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Lees wat reviewers zeggen
Knowledgable and friendly staff, explained prices and discounts. Have shopped at Bensons several times and always receive good service.
Bedrijf heeft geantwoord
We bought a bed from Benson for Beds some 25 years ago so decided to try them for two new adjustable beds. We saw quite a few available at other stores and knew what we were looking for. The Sales Rep... Toon meer
Bedrijf heeft geantwoord
We went to the Botley Road branch in Oxford. We were tended to by Christelle whom was very very helpful, friendly and helped us from start to finish to buy 3 beds, with mattresses. After h... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Oxford680
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA, Oxford, Oxfordshire, Verenigd Koninkrijk
- 1865202795
4,9
Uitstekend
291 reviews
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Knowledgable and friendly staff
Knowledgable and friendly staff, explained prices and discounts. Have shopped at Bensons several times and always receive good service.
27 september 2026
Antwoord van Bensons For Beds - Oxford680
Always happy to serve returning customers. Thank you very much for your feedback
Excellent from start to finish
Excellent from start to finish. Very friendly and informative
13 september 2026
Antwoord van Bensons For Beds - Oxford680
Thank you for the wonderful feedback! We always strive to provide a top-notch experience from beginning to end. We truly appreciate your kind words and look forward to serving you again in the future.
Excellent product and service!!!
21 september 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Oxford680
Thank you so much for the kind words! We strive to provide top-notch products and exceptional service to all our customers. Your satisfaction is our priority and we're thrilled to have met your expectations. We can't wait to continue serving you in the future! 😊
We've bought from Benson for Beds before so it was a no-brainer
We bought a bed from Benson for Beds some 25 years ago so decided to try them for two new adjustable beds. We saw quite a few available at other stores and knew what we were looking for. The Sales Rep was very approachable and answered all our questions. The terms of 0% finance over 30 months was also a feature to consider. I would recommend to anyone.
11 september 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Oxford680
Thank you for your review! We are thrilled that you had a positive experience with our company, both in the past and with your recent purchase of adjustable beds. Our team takes great pride in providing excellent customer service and we are glad that we met your expectations. Thank you for recommending us to others!
Amazing customer service and attention…
Amazing customer service and attention to detail. Been a customer for nearly 15years. Would never go anywhere else.
6 september 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Oxford680
We're absolutely delighted to hear about your amazing customer service experience and that our attention to detail continues to meet your expectations! Knowing you've been a loyal customer for nearly 15 years and wouldn't go anywhere else is truly wonderful feedback. Thank you for your continued trust and support over the years.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Fantastic Service from Great Staff
Max was the best sales rep I've encountered in a while. I didn't know a lot about what mattress I wanted, but after telling him a little about me, he made a recommendation then talked me through what I should look for, how mattresses are constructed etc. He was super patient as I asked loads of questions and tried different bed types, only to finally decide on the one he'd recommended at the very start! 10/10 staff - would highly recommend this store.
5 september 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Oxford680
We're thrilled to hear that Max provided such an outstanding experience! Taking the time to understand your needs, explain the different mattress options, and patiently answer all your questions is exactly the level of service we aim to provide. It's fantastic that his original recommendation turned out to be the perfect choice, and we really appreciate your 10/10 feedback and recommendation!
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Kurtis has been fantastic throughout…
Kurtis has been fantastic throughout the process and couldn’t have been more helpful he’s a credit to the company will definitely use again
30 augustus 2026
Antwoord van Bensons For Beds - Oxford680
Thank you for your kind words, we are glad to hear Kurtis provided excellent service! We are lucky to have him on our team and look forward to working with you again in the future.
The salesman was very professional and…
The salesman was very professional and attentive with my Mother who was choosing a new bed. He had a good knowledge of the product and gave us confidence to purchase.
19 augustus 2026
Antwoord van Bensons For Beds - Oxford680
Thank you for the positive review! We strive to provide exceptional customer service and are glad to hear that our salesman was able to assist your mother in finding the perfect bed. We truly appreciate your confidence in our products.
from the shop to the delivery…
from the shop to the delivery everything went like clockwork.
29 augustus 2026
Antwoord van Bensons For Beds - Oxford680
We hope you enjoy you're new super-king mattress!
Friendly knowledgable and helpful staff…
Friendly knowledgable and helpful staff thanks
26 augustus 2026
Antwoord van Bensons For Beds - Oxford680
Hi David, Thanks for taking the time to let us know about your experience, we are so glad you are happy.
Antwoord van Bensons For Beds - Oxford680
Thank you very much for taking out time to share your experience with us. We really do appreciate every single feedback as they help us to improve our service. We hope you enjoy your new bed
The display of beds in the shop made…
The display of beds in the shop made trying them out and choosing our favourite very pleasant and easy. Kurtis was extremely helpful and friendly to us which made the whole experience easy and enjoyable.
22 augustus 2026
Antwoord van Bensons For Beds - Oxford680
Thank you very much for taking out time to share your experience with us. We really do appreciate every single feedback as they help us to improve our service. We really hope you enjoy your new bed
Excellent customer service from Max
A very positive experience visiting the Oxford store - received excellent and friendly customer service from Max. I very much appreciated his help and expert advice.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Oxford680
We're so pleased to hear you had such a positive experience at our store! It's wonderful that our team member provided excellent and friendly customer service, and that you appreciated their help and expert advice.
Team Bensons
Professional and well organised service
Professional and well organised service
Great advice and support given
9 augustus 2026
Antwoord van Bensons For Beds - Oxford680
Good afternoon Paul.
Thank you for taking time to share your feedback with us. We very much appreciated this as it helps to improve our services . Thank you
Brilliant service and care throughout.
We went to the Botley Road branch in Oxford.
We were tended to by Christelle whom was very very helpful, friendly and helped us from start to finish to buy 3 beds, with mattresses.
After having arrived from poor service just minutes before at Dreams, up the road, the service received at Bensons was brilliant and totally different.
We should receive our beds in a few weeks and everything was explained throughout the buying process.
I’d highly recommend This branch and look forward to buying from here again in the future.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Oxford680
Thank you so much for the positive review! We are thrilled to hear that Christelle provided exceptional service and helped you find the perfect beds and mattresses. We strive to provide top-notch customer service and we are honored to have earned your recommendation. We can't wait for you to receive your new beds and we look forward to serving you again in the future.
Great customer service
Great customer service, both in store and over the phone: friendly staff and got really good deal in sale. Delivery was timely and handled professionally.
29 juli 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Oxford680
Thank you for your wonderful review! We're delighted to hear that you experienced great customer service both in-store and over the phone, and that our staff were friendly. It's fantastic that you found a really good deal and that your delivery was timely and professional.
Team Bensons
Excellent service
Christelle at the Oxford store provided excellent and friendly service. She was very welcoming and patient and took the the time with me to cover all my options for a new bed and mattress. In the end I bought a lovely divan base and headboard thanks to Christelle's help.
25 juli 2026
Antwoord van Bensons For Beds - Oxford680
Thank you for your wonderful review! We're delighted to hear that Christelle at our Oxford store provided such friendly, welcoming, and patient service. It's great to know she took the time to talk you through all your options and helped you find the perfect divan base and headboard to suit your needs.
Thank you once again for your kind words. We're always here if you need anything further.
Great all-round service from sales to delivery,no complaints,a most comfortable mattress to
Great all-round service from sales to delivery,no complaints,a comfortable mattress.
Impressed with quality and comfort
20 juli 2026
Antwoord van Bensons For Beds - Oxford680
We're so pleased to hear that you experienced great all-round service from sales to delivery. It's wonderful that you're impressed with the quality and comfort of your comfortable mattress!
Thank you for your positive review - Lauryn at Customer Care
Great experience of buying a bed
The sales staff were very friendly and helpful; text messages kept me informed about my order; the delivery guys called the night before delivery - I was first on their list; phone call half an hour before delivery and then the guys were friendly and prompt. The bed is fabulous, strong and well crafted. Thank you.
14 juli 2026
Antwoord van Bensons For Beds - Oxford680
We're so pleased to hear about your excellent experience, from our friendly and helpful sales staff to the smooth delivery process. It's wonderful that you were kept informed every step of the way and that our delivery team was prompt and courteous. We're delighted you love your fabulous, strong, and well-crafted bed! Thank you for your feedback!
Team Bensons
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