Order and delivery went well. Unfortunately the rear cover on the headboard was all burst open. The installer must have seen this but said nothing. Perhaps too many deliveries to make and everything w... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, Renfrewshire, GB
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Lees wat reviewers zeggen
We purchased a base, a mattress and a headboard and included the recycle and build service. The staff in the store were knowledgeable and helpful. We received email updates throughout the whole proc... Toon meer
Bedrijf heeft geantwoord
Brilliant from start to finish! Service has been great. In shop, the staff there friendly and helpful and then after our purchase...kept informed throughout the whole process. Delivery was easy and th... Toon meer
Bedrijf heeft geantwoord
Knowledgeable staff who knew their product and allowed time for different beds and mattresses to be tried without any "hard sell".
Bedrijfsgegevens
Over Bensons For Beds - Paisley Abbtsch682
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, Renfrewshire, Verenigd Koninkrijk
- 1418896299
4,9
Uitstekend
713 reviews
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Zo gebruikt dit bedrijf Trustpilot
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Very happy return customer.
Staff are freindly, informative and the store has a good atmospere because of the staff it is more like a family store than a national one. I am a very satisfied return customer due to the great staff.
16 april 2026
Antwoord van Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful feedback! 😊 We’re delighted to hear you found the staff friendly and informative, and that the welcoming, family‑style atmosphere keeps you coming back. We really appreciate your loyalty and kind words,
Megan | Customer Care Specialist🌟
Great staff
10 april 2026
Antwoord van Bensons For Beds - Paisley Abbtsch682
Thank you for your review!
Team Bensons - Jessica
Great communication and customer…
Great communication and customer service throughout the entire process. Delivery on the day went according to plan. No issues.
10 april 2026
Antwoord van Bensons For Beds - Paisley Abbtsch682
That’s lovely to hear—great communication and a smooth delivery is exactly what we aim for. Thank you,
Megan | Customer Care Specialist💜
Great service in store
Great service in store. Bed arrived exactly when indicated and driver called beforehand. 2xmen very efficient in building bed and were polite.
Great service all round.
4 april 2026
Antwoord van Bensons For Beds - Paisley Abbtsch682
Lovely feedback! On-time delivery, a heads-up call, and a polite, efficient team — just how it should be 🙌
Thanks again for your support – we truly appreciate it!
- Megan at Customer Care!💜
Antwoord van Bensons For Beds - Paisley Abbtsch682
Thank you! 😊 We’re delighted to hear you received great service from Lynsey. We’ll be sure to pass on your thanks—she’ll really appreciate it,
Megan | Customer Care Specialist💤
Great service overall from the initial…
Great service overall from the initial store visit, staff very knowledgeable and informative. Regular updates on the progress of our order and first class delivery service.
29 maart 2026
Antwoord van Bensons For Beds - Paisley Abbtsch682
Thank you for your lovely feedback! 😊 We’re delighted to hear you had a great experience from your initial store visit right through to delivery. It’s fantastic to know the team were knowledgeable and informative, that you appreciated the regular updates, and that delivery was first class. We really appreciate you taking the time to share this,
Megan | Customer Care Specialist💜
All aspects of Bensons purchase very good.
From bed selection to delivery, all was very good.Sales assistant very helpful. Updates on progress of order were appreciated. Very happy with purchase.
29 maart 2026
Antwoord van Bensons For Beds - Paisley Abbtsch682
Thank you for your feedback! 😊 We’re delighted to hear everything went very well from choosing your bed through to delivery. It’s great to know the sales assistant was helpful and that the order updates were appreciated. We’re so pleased you’re happy with your purchase,
Megan | Customer Care Specialist 🛏️✨
The beds were of good quality
The beds were of good quality, the delivery service was good, delivery was on time without hassles. And our room looks way more roomy because of this.
27 maart 2026
Antwoord van Bensons For Beds - Paisley Abbtsch682
Thank you for the great feedback! We’re delighted you’re happy with the quality of the beds, smooth on‑time delivery, and that they’ve made your room feel more spacious too. Enjoy,
Megan at Customer Care🛏️✨
Antwoord van Bensons For Beds - Paisley Abbtsch682
Thank you! 😊 We’re really pleased to hear everything was painless and easy from start to finish. Sleep well,
Megan | Customer Care Specialist✨
Antwoord van Bensons For Beds - Paisley Abbtsch682
Thank you for the great feedback! 😊 Lovely to hear you received great service and found the advisor really helpful. We truly appreciate it,
Megan | Customer Care Specialist💜
Antwoord van Bensons For Beds - Paisley Abbtsch682
Thank you! Great to hear our staff were helpful and knowledgeable, with no sales pressure — we really appreciate your feedback,
Megan at Customer Care💜
Very knowledgeable staff
Very knowledgeable staff, remembered us from a previous purchase! Helped guide our decision and helped us stick to budget
22 maart 2026
Antwoord van Bensons For Beds - Paisley Abbtsch682
Thanks so much for your 5 star review Kelly! We love seeing familiar faces — and helping you find the perfect fit without stretching the budget. Come back anytime, we’re always happy to help!
Sleep well,
Megan at Customer Care💜
Antwoord van Bensons For Beds - Paisley Abbtsch682
Thank you for giving us 5 stars Chris! We’re so glad you enjoyed our great selection and found the staff helpful. Really appreciate your feedback,
Megan at Customer Care💜
Friendly and helpful staff
19 maart 2026
Antwoord van Bensons For Beds - Paisley Abbtsch682
Thank you for giving us 5 stars! We’re so glad to hear you found our staff friendly and helpful. We really appreciate your feedback,
Megan at Customer Care! ✨
Agent professional and polite
Agent professional and polite, all questions answered, good experience
22 maart 2026
Antwoord van Bensons For Beds - Paisley Abbtsch682
Thanks for the great review Tom! So glad our agent was professional, polite, and had all the answers — that’s exactly the experience we aim for!
Sleep well,
Megan at Customer Care💜
Our bed was delivered and some screws missing
Our bed was delivered and some screws were missing after being told it be 7-10 days it’s been 3 weeks now and still no sign of it, what more can I do other than keep chasing them and it’s so annoying having to do this !!!
27 februari 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Paisley Abbtsch682
Thank you for getting in touch, and I’m really sorry to hear how frustrating this has been — especially after waiting so long for the missing screws. This definitely isn’t the experience we want you to have, and I completely understand how annoying it is to keep chasing an update.
To get this resolved for you as quickly as possible, we have requested for your order details via this review. Once we have them, we can look into this directly and contact you with the next steps.
Thank you again for your patience — we’re here to help get this sorted,
Megan at Customer Care
Good customer service
Good customer service, also a good selection of mattresses to choose from, also was well informed on delivery date.
21 maart 2026
Antwoord van Bensons For Beds - Paisley Abbtsch682
Thank you! We’re glad you enjoyed the good customer service, found plenty of mattress options, and were well informed about your delivery. Really appreciate your feedback,
Megan at Customer Care💜
Good selection and helpful staff
15 maart 2026
Antwoord van Bensons For Beds - Paisley Abbtsch682
Great to hear! A good selection and helpful staff — that’s a winning combo. Thanks for sharing this with us,
Megan at Customer Care! 😄
Consultant was great he helped my…
Consultant was great he helped my sister and I choose the bed that was right for her . Delivery and building of the bed was all on time with great communication
15 maart 2026
Antwoord van Bensons For Beds - Paisley Abbtsch682
Thank you so much for leaving us 5 stars Andrea! So glad to hear our consultant helped you and your sister find the perfect bed. Great communication and an on‑time delivery and build is exactly what we aim for,
Megan at Customer Care🛏️✨
Excellent
Very good. Service was absolutely amazing. Even delivery guys were very helpful and friendly. Everything perfectly done
12 maart 2026
Antwoord van Bensons For Beds - Paisley Abbtsch682
That’s amazing to hear Mr Noble— sounds like everyone nailed it from start to finish! 😄 Big shoutout to our delivery team too. If you need anything else, we are always here to help!
Sleep well,
Megan at Customer Care
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