Excellent variety of mattresses, frames and pillows with great deals. Customer service was very helpful, there was no pressure to purchase and the sales rep was very well informed on the products to h... Toon meer
Bedrijf heeft geantwoord
Unit 7 Gallows Corner Retail Park, Southend Arterial Road, RM3 0AD Romford, Essex, GB
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Excellent variety of mattresses, frames and pillows with great deals. Customer service was very helpful, there was no pressure to purchase and the sales rep was very well informed on the products to h... Toon meer
Bedrijf heeft geantwoord
We had a fantastic experience thanks to Naz. From the moment we walked in, he was incredibly helpful, friendly, and knowledgeable. Nothing was too much to ask, and he helped us find the perfect bed... Toon meer
Bedrijf heeft geantwoord
We went into Benson for Beds and we immediately felt at ease. We were not pounced on and Stephen who helped us was exceptional from start to finish. He was friendly, welcoming and nothing but honest.... Toon meer
Bedrijf heeft geantwoord
Buying a bed is a challenge, so many options and styles to consider and trial. We popped in last week and met Ali, it was obvious he knew his product range and was very knowledgeable but not pushy.... Toon meer
Geschreven door het bedrijf
Unit 7 Gallows Corner Retail Park, Southend Arterial Road, RM3 0AD, Romford, Essex, Verenigd Koninkrijk
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Good communication with staff,easy to understand and it was good and very helpful to be served by them
Excellent service and the knowledge of Ali really helped us to understand and make the right choice
Really friendly and helpful staff member. Good guidance about what will suit my needs best.
Excellent service at the Romford branch the sales assistant was very friendly and extremely helpful. Would highly recommend
Went to local store at the Gallows Corner Retail Park, and staff very friendly and helpful. Purchase done with Luke & everything explained fully and all questions answered. Advised of the warranty and the bed-care package offer which have taken up. Very happy with service and look forward to receiving our new bed.
Ali and other staff from Romford Benson for Beds branch provided good guidance and support in terms of buying bed and mattress. We have bought during Boxing Day sales
Just a great expiriance overall the website was easy to navigate.
Special thanks to ALI, at the benson store in ROMFORD. Great advice and honest. Because we stuck with buying the bed with bensons not going to dreams who were not that welcoming anyway.
I got lots of help from the staff on the floor. Was able to decide based on their help.
Once entering the shop did not feel intimidated by the salesman
He approached after a while and showed me a choice of what I was looking for then left me to decide
Only giving 4 stars for the moment, as the mattress hasn't arrived yet. But the staff have been very very good. Had to change one thing on my order, which then changed my delivery date. I had a little moan about it, and they got it sorted for a delivery for when I'd be at home.
Happy days 🫠
The buying experience was positive, however, the customer service has been poor after I had to return an item. I went into the store to explain why an item had to be returned and to check if an alternative item was available. Nothing suitable was available so the salesperson agree to speak to the finance company, make adjustments to the payment plan and call me to confirm. It has now been over 2 weeks since I went into the store and I am still waiting for a call from the shop.
The salesman who served us was polite, not pushy, product knowledgeable & helpful. Would recommend.
A really experienced person called Ali who was friendly and very helpful.He helped me decide on a mattress but did not influence my decision and made sure I had sampled all the other options
We were served immediately, there was no sales pressure and the salesman was friendly and helpful.
Can’t wait to receive our new mattress. Thank you Luke for helping us, your product knowledge was greatly appreciated
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