We had a great delivery experience this morning both driver & mate were polite & friendly! They put our new mattress on to our existing frame unpackaged it and explained to air out the mattress to get... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 2 Great Eastern Retail Park, Beale Way, S62 6EJ Rotherham, South Yorkshire, GB
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Lees wat reviewers zeggen
Allthought the furniture I bought now looks nice I was disappointed with the way it were to start with 4 items bought 3 were damaged the boxes were damaged and stuck up with tape or wet and bust the c... Toon meer
The salesman was excellent. He was knowledgeable about all products. He listened and advised. He stood back and let us take our time and he considered our responses. There were so many options of pri... Toon meer
The staff at Rotherham branch of Bensons were brilliant. Due to unforeseen circumstances, I needed to delay my bed for several months. This was not a problem and, when I was finally able to receive my... Toon meer
Bedrijfsgegevens
Over Bensons For Beds - Rotherham13
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 2 Great Eastern Retail Park, Beale Way, S62 6EJ, Rotherham, South Yorkshire, Verenigd Koninkrijk
- 1709780802
4,9
Uitstekend
202 reviews
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Excellent customer service from Helen
Excellent customer service from Helen, she was extremely patient, friendly and helpful. I didn’t feel rushed or pressured in any way and it was really good to get someone’s option on things like colour matches for the divan bases. Would definitely recommend.
7 november 2023
Always bensons for beds for me.
We always go to bensons for beds Rotherham when we need new bed or just a replacement mattress.
The simple reason is that both the staff there are so helpful and not pushy and they have been working there now for almost 11 years and that's how long me and my family's been going there.
So thank you again for helping me pick my new mattress.
6 november 2023
A stress free purchase experience.
The friendly and helpful member of staff I dealt with, listened to me and my requirements and helpfully assisted me in finding the bed and mattress which would me my needs at a price within my budget. This is my second purchase from Bensons this year as I was very satisfied with my previous purchase and buying experience.
1 november 2023
Great choice of beds and mattresses
Great choice of beds and mattresses. Polite, friendly and helpful staff. Quick and easy sales process.
29 oktober 2023
Helen at Rotherham was great
Helen at Rotherham was great, nothing was too much trouble.
1 oktober 2023
Knew what we wanted and the member of…
Knew what we wanted and the member of staff showed us what was available
27 september 2023
Visited Saturday 24 September looking…
Visited Saturday 24 September looking to buy a mattress, the sales assistant ( can’t remember her name, she was pregnant) asked if we needed any help & when we said we were just looking we were left alone to browse.
We did buy a mattress as well as a base & headboard. The whole process was very smooth, we were given all the information we needed about delivery & so on. This is the second bed we’ve purchased from Bensons & would highly recommend them.
24 september 2023
Brilliant customer service
Got the perfect mattress with the help from the sales lady. She listened to my needs and didn't try and sell the most expensive one as some shops do!
17 september 2023
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
What a super customer service adviser…
What a super customer service adviser Helen is.
So knowledgeable with her product information. Never felt rushed of pressured into buying.
7 september 2023
Antwoord van Bensons For Beds - Rotherham13
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Ottoman bed purchase
The staff were very nice and the lady that served us Emma was very knowledgeable and very helpful in me making my purchase of a hotoman bed .
29 augustus 2023
Antwoord van Bensons For Beds - Rotherham13
Thank you so much for your great review! -Team Bensons
Antwoord van Bensons For Beds - Rotherham13
We really appreciate the time taken to leave us this lovely review. -Team Bensons
No time to look around
No time to look around, staff pounce on you straight away. False advertising on bed stated 'buy now pay 2024' but you have to spend a certain amount, this is NOT shown. The staff stating glitches on system, so had to keep repeating everything, this made the whole experience of buying a bed painful, nearly walked out.
19 augustus 2023
Antwoord van Bensons For Beds - Rotherham13
Hello Mr Shaw, we are really sorry to hear about the issue which you have experienced! Please rest assured that all feedback is looked into internally in order to ensure that we are constantly improving the service which we are providing for our customers. - Team Bensons
Buying a mattress
Helen the sales person very friendly ,knowledgeable and helpful to the point of offering to get a chair for my wife while I tried the beds.Helpful but not pushy and we had a laugh. Hope the delivery goes as well.
16 augustus 2023
Antwoord van Bensons For Beds - Rotherham13
Hi Mr Jacobs, What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Helen can be given the credit she deserves. - Team Bensons
Very helpful,patient and knowledgeable…
Very helpful,patient and knowledgeable - we got exactly what we needed.
16 augustus 2023
Antwoord van Bensons For Beds - Rotherham13
Hello Mr/Mrs Gosling.
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Excellent experience
Excellent experience. Staff were helpful and full of knowledge regarding their products.
11 augustus 2023
Antwoord van Bensons For Beds - Rotherham13
This is wonderful to hear Debra! Thank you for taking the time to leave us a review. -Team Bensons
Good quality for a good price
Good quality at a good price with the discounts available, been back three times in the last few months to complete my main bedroom.
Very friendly staff and no pressure.
18 juli 2023
Antwoord van Bensons For Beds - Rotherham13
Hello Mrs Marriott.
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
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