We had a great delivery experience this morning both driver & mate were polite & friendly! They put our new mattress on to our existing frame unpackaged it and explained to air out the mattress to get... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 2 Great Eastern Retail Park, Beale Way, S62 6EJ Rotherham, South Yorkshire, GB
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Lees wat reviewers zeggen
Allthought the furniture I bought now looks nice I was disappointed with the way it were to start with 4 items bought 3 were damaged the boxes were damaged and stuck up with tape or wet and bust the c... Toon meer
The salesman was excellent. He was knowledgeable about all products. He listened and advised. He stood back and let us take our time and he considered our responses. There were so many options of pri... Toon meer
The staff at Rotherham branch of Bensons were brilliant. Due to unforeseen circumstances, I needed to delay my bed for several months. This was not a problem and, when I was finally able to receive my... Toon meer
Bedrijfsgegevens
Over Bensons For Beds - Rotherham13
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 2 Great Eastern Retail Park, Beale Way, S62 6EJ, Rotherham, South Yorkshire, Verenigd Koninkrijk
- 1709780802
4,9
Uitstekend
202 reviews
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customer service Staff member could not do enough to be…
Staff member could not do enough to be more helpful.
27 maart 2023
Great help in store whe choosing a…
Great help in store whe choosing a mattress . Kept up to date with delivery day and time . Great delivery guys . Highly recommended
26 maart 2023
Great service
Lovely efficient service in store, delivered by polite gents on time. All you could ask for . Sleeping brilliantly on our new bed.
7 maart 2023
Friendly lady and very helpful
21 maart 2023
Professional friendly advice, I didn't realise how technical it has become to buy a matress and Benson for beds excelled in helping me buy the right one.
When I arrived I was greeted in a friendly manner, given plenty of time to look around, until I asked for help chosing a mattress. I was guided, and not pressured into changing my price range. I felt supported and understood regarding my choice of mattress due to having a disability and would strongly recommend going to this store to anyone. What I thought would be a difficult choice and experience was completely the opposite, many thanks for being respectful
20 maart 2023
We have bought through Benson for Beds…
We have bought through Benson for Beds before and was pleased that the same lady could look after us a second time round, great service again thank you.
19 maart 2023
The attention to detail and their…
The attention to detail and their communication with me to keep me informed of my order
15 maart 2023
Fabulous mattress
Fabulous mattress, excellent customer service, informed timing of delivery. Helpful delivery men, useful information on care of mattress.
15 maart 2023
The customer service was excellent very…
The customer service was excellent very helpful
13 maart 2023
Brilliant service
9 maart 2023
Not pounced on soon as in shop
Not pounced on by sales assistant, when approached us she was pleasant, helpful, knowledgeable, and made choosing/buying a zero stress experience for me I'd recommend her to friends - didn't deal with anyone else so can't comment.
26 december 2022
Quality products great staff
1 maart 2023
Five Star Service
Pleased with the help given by the young lady to pick a single bed and the deal given.
27 februari 2023
Brilliant customer service
I purchased an electric bed for my Mum back in September 2022. Unfortunately Mum had to go into residential care in late September, the bed delivery was put on hold, for when she could return home. This has not happened, Mum is to stay in residential care. Bensons kept in touch with me throughout all this and my husband and I chose a new bed for ourselves last Sunday with the cost of the electric bed going towards our purchase. A big thank you to Bensons, John and Fiona for your patience, time and
advice in this matter.
27 februari 2023
Great help and no pressure
Very relaxed and helpful visit to the showroom with no pressure.
Lots of useful information to help us through the decision process and arrive at a good choice.
22 februari 2023
…bedroom
Allthought the furniture I bought now looks nice I was disappointed with the way it were to start with 4 items bought 3 were damaged the boxes were damaged and stuck up with tape or wet and bust the customer service team wernt all that helpful in the end I did get some replacements and a voucher for £60 which I had to buy something I didn't want to get rid of it I couldent have cash back to be honest I would never go there again I wouldent recommend at all
21 februari 2023
The employer in the Parkgate branch at…
The employer in the Parkgate branch at rotherham called Helen was very helpful and nothing was too much trouble for her.Would highly recommended Helen as a good asset to your company.
17 februari 2023
Helen was so helpful she nothing was to…
Helen was so helpful she nothing was to much trouble I think you have a great enpolyee
19 februari 2023
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