We had to use the 40 night comfort guarantee as we just didn't get on with the first mattress we chose. But they made it all very easy, and the staff in-store at Drakehouse sorted everything out f... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 19 Drakehouse Retail Park, Waterthorpe, S20 7JJ Sheffield, Yorkshire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Friendly staff who knew what they were talking about. Salesperson Jane explained all about the different types of mattresses /headboards and bases, which covered materials used and how construction... Toon meer
We visited the drakehouse Sheffield branch today and we was met by one of their staff members called Kate who was brilliant. Kate took us through all the different variations of mattresses and patient... Toon meer
Bedrijf heeft geantwoord
The overall experience at Bensons was really good. The staff in the shop were very knowledgable, polite and helpful. The delivery guys arrived on time and did their job efficiently and quickly. The... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Sheffield628
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 19 Drakehouse Retail Park, Waterthorpe, S20 7JJ, Sheffield, Yorkshire, Verenigd Koninkrijk
- 1142486489
4,8
Uitstekend
361 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Double divan base
Went to purchase a double divan base. Knew which one I wanted. The lovely sales woman was very helpful and friendly. No pushy sales either which is what you want.
3 november 2024
Great Welcome
The welcome and attention to what I wanted was excellent. Michael was great. He listened.
5 oktober 2024
Thanking all the staff at Crystal Peaks al…
Thanking all the staff at Crystal Peaks, extremely helpful and very informative making sure we made the right decision.
3 oktober 2024
The lady was helpful and polite.She…
The lady was helpful and polite.She took time to explain things to us.Excellent service.
1 oktober 2024
always super helpful and informative…
always super helpful and informative without being pushy
26 september 2024
Kennedy Ottoman bed
Knowledgeable staff. No hard sell or hard up sell. Just pleasant. Delivered on time and straight forward to build myself. 5 year warranty too. You get what you pay for
4 september 2024
Excellent service.
The excellent knowledge of the gentleman that served us. ( he did tell us his name but I’ve forgotten) The machine bed he put us on to show our pressure points on different mattresses and then took us to each one that was suitable for us. I thought it would have took forever but it didn’t. Well pleased.
4 september 2024
Pleasant shopping trip
We were not harassed constantly but was made aware that staff was there to assist if needed . When the member of staff did assist us. He was friendly, pleasant and gave us good advice but not pushy .
29 augustus 2024
No pressure from sales staff.
No pressure from sales staff.
Helpfull, knowledgable assistance given.
29 augustus 2024
Excellent- Judith was just so helpful
Excellent- Judith was just so helpful
Regards
John
21 augustus 2024
Very pleasant
Very pleasant, helpful but in no way pushy sales lady. We were looking for a sofa bed. We purchased one that could be 2 singles or a double, so we have more choice of uses. Delivery half way across the country was no problem plus it will be with us on the day of our choice.
7 augustus 2024
So happy with our purchase
So happy with our purchase! It arrived today and it's stunning and didn't cost a fortune. The store manager sold us the sofa bed and he was great, no complaints. The sofa bed arrived on time and was put together in about 10 minutes. I'd definitely buy from Bensons again.
27 juli 2024
Friendly staff who knew what they were…
Friendly staff who knew what they were talking about. Salesperson Jane explained all about the different types of mattresses /headboards and bases, which covered materials used and how construction affects how the mattress could be used in situ .
Everything was explained well and no pressure was put on us to make a purchase.
The experience in branch can’t be matched online.
Would recommend
25 juli 2024
very nice mattress
I get really, really nice mattress it's really really good condition to sleep easier in my life 🥰😍 about the stuff really friendly stuff.
13 juli 2024
Great experience
Judy was very knowledgeable and not pushy at all, pleasure to spend lots of money!
3 juli 2024
Brilliant service. What an excellent company to deal with
What an excellent company to deal with, probably the best I’ve experienced. Communication has been great regarding delivery times and slots, several timely texts received from them advising delivery date and then time slot. Delivery was made spot on the time they said. Delivery drivers Wayne & Jordan very professional & friendly. We would definitely recommend this company.
1 juli 2024
Review zonder uitnodiging
Very good service and helpful staff at…
Very good service and helpful staff at crystal peaks.
10 juni 2024
Experience in types of Bed
The lady we spoke with made us feel welcome very polite and very good explaining different types of mattress. Gave us a good deal and made us feel that we had bought the bed we required
14 juni 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.