Very helpful and informative. Gave us space to browse until we knew what we wanted. Easy ordering process and quick delivery. Definitely recommend!
Locatie
Wijzig locatieUnit 3 The Peel Centre, Great Portwood Street, SK1 2HH Stockport, Cheshire, GB
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Lees wat reviewers zeggen
Ugh, just horrible pushy salespeople in store. You're not doing yourselves any favours. People do not want to be sold to like that. Try reading the room, or asking people some questions that can actua... Toon meer
Bedrijf heeft geantwoord
From start to finish, the service from Bensons for Beds was absolutely outstanding. The delivery team arrived on time, were incredibly friendly, polite, and helpful, and made the whole experience... Toon meer
Bedrijf heeft geantwoord
Grace and Mo were excellent. They were very knowledgeable and wanted the best mattress for us. We got a great deal and were on our way within 15 minutes of entering the store. Thanks guys, can’t wait... Toon meer
Bedrijfsgegevens
Over Bensons For Beds - Stockport683
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 3 The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Cheshire, Verenigd Koninkrijk
- 1614747195
4,7
Uitstekend
510 reviews
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Very helpful and informative
Very helpful and informative. Gave us space to browse until we knew what we wanted.
Easy ordering process and quick delivery. Definitely recommend!
20 augustus 2026
Good staff
Good staff, great communication nothing to much trouble.Highly recommended company.
14 augustus 2026
Grace and Mo were excellent
Grace and Mo were excellent. They were very knowledgeable and wanted the best mattress for us. We got a great deal and were on our way within 15 minutes of entering the store. Thanks guys, can’t wait for delivery!
13 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Great From start to finish
From start to finish, the service from Bensons for Beds was absolutely outstanding. The delivery team arrived on time, were incredibly friendly, polite, and helpful, and made the whole experience completely stress-free.
They treated my home with great care and respect while delivering my new mattress, and they removed my old one quickly and efficiently without any fuss. Nothing was too much trouble, and their professionalism really stood out.
I’m delighted with my new mattress and couldn’t be happier with the overall service. A fantastic customer experience from beginning to end—I would highly recommend Bensons for Beds to anyone. Thank you!
5 augustus 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Stockport683
We're so pleased to hear you had such an outstanding experience with us! It's wonderful that our delivery team was friendly, polite, and helpful, making the process stress-free. We're also glad they treated your home with care and that you're delighted with your new mattress. Thank you for your fantastic recommendation!
Team Bensons
Good range
Good range, helpful sales staff. Easy ordering process.
Great post-sales communication. Delivery on time and assembly completed very professionally.
3 augustus 2026
Antwoord van Bensons For Beds - Stockport683
We're so pleased to hear you found a good range and that our sales staff were helpful. It's wonderful that the ordering process was easy, and that you experienced great post-sales communication. We're also delighted your delivery was on time and assembly was completed professionally.
Team Bensons
From walking in shop and greeted by a very pleasant youth to bed being delivered 100%
From walking in shop and greeted y a very pleasant youth to bed being delivered 100%
27 juli 2026
Antwoord van Bensons For Beds - Stockport683
Thank you for your wonderful feedback! We're delighted to hear that your experience, from being greeted by our pleasant team to the delivery of your bed, was 100%. We appreciate your kind words.
Team Bensons
Friendly staff who took time to explain…
Friendly staff who took time to explain everything I needed to know
27 juli 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Stockport683
Hello,
Thank you for your lovely review! We're delighted to hear our team took the time to explain everything clearly and ensure you had all the information you needed.
We’re so glad you had a great experience. Hope to see you again soon,
Bensons for Beds!😊
Great service- plenty of texts before…
Great service- plenty of texts before hand telling us delivery time which was a 2 hour slot.
27 juli 2026
Antwoord van Bensons For Beds - Stockport683
Thank you for your great feedback! We're delighted to hear you were pleased with the service and found our delivery updates helpful. Keeping our customers informed with convenient delivery time slots is important to us, and we're glad it made your experience even better. Enjoy your new order! 😊
Antwoord van Bensons For Beds - Stockport683
We are so pleased to hear that you experienced excellent service throughout the process. Thank you for sharing your positive feedback!
Thank you for your positive review - Lauryn at Customer Care 💜
Wonderful service
Purchased a new divan, mattress and pillows. Sam provided a wonderful service, professional and friendly. With an excellent knowledge of the products and answered all of our questions.
5 juli 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Stockport683
We're so pleased to hear about your positive experience with our team member! It's wonderful that they provided professional and friendly service, demonstrating excellent product knowledge and answering all your questions. Thank you for your positive feedback.
Team Bensons
Service in store
Sam was very helpful, patient and explained all my options in great detail. Very satisfied with service and purchases. Would recommend this store 100 percent
14 juli 2026
Antwoord van Bensons For Beds - Stockport683
We're so pleased to hear that our team member was very helpful, patient, and explained all your options in great detail. It's wonderful that you're very satisfied with the service and your purchases. Thank you for your recommendation!
Team Bensons
New Mattress shopping
From first stepping into the store to the delivery of my mattress, all the staff and delivery people have been so helpful, friendly and knowledgeable. The delivery staff were professional and respectful.
Great would recommend Bensons 100%
13 juli 2026
Antwoord van Bensons For Beds - Stockport683
We're so pleased to hear that your experience, from stepping into the store to the delivery of your mattress, was so positive. It's wonderful that our staff and delivery team were helpful, friendly, knowledgeable, professional, and respectful. Thank you for your 100% recommendation!
Adam and Teagan-great customer service
Adam, the Manager of the Stockport Peel centre shop, and Teagan were amazing when I visited the store last week. Teagan helped me sort out which mattress I wanted and was incredibly helpful and Adam went above and beyond to sort out a customer service issue I had with my last mattress. They were both honest and upfront and I haven't received customer service like that for a long time. Thank you Adam and Teagan, you restored my faith in these big companies! I waited until today to write this in case something went wrong as it all seemed a bit too good to be true, but nope, new mattress arrived yesterday with great communication and service and the old one removed. Exactly as promised by Adam. Thanks guys
8 juli 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Stockport683
We are so pleased to hear about your excellent experience! It's wonderful that our team members were so helpful and honest in assisting you with your mattress choice and resolving a previous customer service issue. We're delighted that your new mattress arrived exactly as promised with great communication.
From the moment I walked into the store…
From the moment I walked into the store we were greeted by Mo who took time to listen to our needs and catered to them. We were very indecisive between 2 wardrobes in which he gave very detailed analogies and showed us what it would be like on the ipad for us to properly visualise all the added compartments like extra shelves etc. We felt totally reassured considering this was our first time making a purchase at bensons when sat down with Mo and clearly guided us through what the next steps would be. After leaving the shop, communication services were excellent as well, there were no hassle and the messages were direct and clear. On the day of the arrival both builders worked exceptional and completed a brilliant job setting up the wardrobe in such a short of amount of time which we were blown away by! They cleaned up after the mess and made sure we were happy with the final result and we definitely were. Can’t recommend this service enough it was great.
25 juni 2026
Antwoord van Bensons For Beds - Stockport683
We are absolutely thrilled to hear about your exceptional experience with us, from the moment you entered the store to the final setup of your wardrobe. It's wonderful to know that our team provided such attentive and reassuring service, and that you were so pleased with the communication and the brilliant work of our builders. Thank you for your high recommendation!
Well informed staff and great delivery…
Well informed staff and great delivery schedule. Sam at the showroom was fantastic
5 juli 2026
Antwoord van Bensons For Beds - Stockport683
We're so pleased you found our staff well-informed and our delivery schedule great. Thank you for your kind feedback!
Whole process was customer focused and…
Whole process was customer focused and very professional and friendly.
3 juli 2026
Antwoord van Bensons For Beds - Stockport683
We're so pleased you found the entire process customer-focused, professional, and friendly. Thank you for your kind feedback!
We went into our local Bensons for beds…
We went into our local Bensons for beds not really knowing what was available, the member of staff that served us was very knowledgeable and polite, he explained in detail the different types of beds and mattresses which was very helpful and we made our decision based on this.
29 juni 2026
Antwoord van Bensons For Beds - Stockport683
We're so pleased to hear that our team provided such knowledgeable and polite service, explaining the different types of beds and mattresses in detail. Thank you for your kind feedback!
The delivery man damaged our front…
The delivery man damaged our front door. Pathetic service.
26 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Stockport683
We’re very sorry to hear about the damage to your front door and the poor experience you’ve had — this is certainly not the standard we aim to deliver.
Please could you reply to our request with your order details so we can investigate this matter urgently and work towards a resolution for you.
Thank you for your review Roseline.
Antwoord van Bensons For Beds - Stockport683
We're so pleased our team provided excellent service! We appreciate your kind words.
Team Bensons
Antwoord van Bensons For Beds - Stockport683
We are so pleased to hear that our team provided good service. Thank you for your positive feedback!
Team Bensons
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