Many thanks to Rob for helping myself and my partner choose a new bed and mattress. Rob came across as being very knowledgeable, without being pushy,especially when he gave my partner advice on a ne... Toon meer
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Lees wat reviewers zeggen
Heartfelt thanks to Josh who made taking my 85 year old mum to get a new bed a good experience . Patient , knowledgable , not at all pushy and happy to keep trying different mattresses etc. Have booke... Toon meer
Bedrijf heeft geantwoord
My mattress was delivered by Carl and Steve and I was extremely impressed with how efficient they were. They made light work of taking my old mattress for recycling and moving in the new one. I am so... Toon meer
Perfection from start to finish. Care was taken in delivering the new bed and taking the other away. The bed is wonderful and l have never slept so well in the past. Great experience. Thank yo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Taunton114
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 3 Priory Fields, Priory Avenue, TA1 1QS, Taunton, Somerset, Verenigd Koninkrijk
- 1823423831
4,7
Uitstekend
527 reviews
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Excellent experience in-store
Excellent experience in-store, bur poor after-sales. Bed was delivered without wheels. Two man delivery on 17/05/2026 was very rushed . They couldn’t get away quick enough. Poor customer service.
21 mei 2026
Antwoord van Bensons For Beds - Taunton114
We appreciate your feedback. We are concerned to hear about the delivery and missing wheels. We are reviewing our after-sales process to improve.
Team Bensons
Absolutely loving my new bed never…
Absolutely loving my new bed never slept so well my partner built is so easy to build and loving all the storage delivery men were absolutely brilliant my partner said very helpful
11 mei 2026
Antwoord van Bensons For Beds - Taunton114
Thank you so much for the lovely feedback! We’re thrilled to hear you’re loving your new bed and sleeping so well. Great to know it was easy to build, the storage is a hit, and our delivery team were brilliant and helpful. Enjoy! 😊
Great products and very good delivery…
Great products and very good delivery on time and courteous delivery personnel
9 mei 2026
Antwoord van Bensons For Beds - Taunton114
We appreciate your feedback! We're so glad you received great products, on-time delivery, and courteous service. Thanks for choosing us!
Team Bensons
Taunton- Bensons for Beds
I recently visited Bensons for Beds and had a really positive experience. The manager, Rob, was extremely helpful and thorough throughout the entire process. He took the time to listen carefully to what we were looking for and guided us through all the available options without rushing us.
What stood out most was that there was absolutely no pushy sales approach—just honest, helpful advice that made it much easier to make a decision with confidence.
Overall, a great experience and excellent customer service. I would definitely recommend.
1 mei 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Taunton114
We appreciate you sharing your positive experience! It's great to know the team member was helpful and thorough, guiding you without pressure. We're glad you felt confident in your decision and would recommend us.
Team Bensons
Have bought several items all at…
Have bought several items all at different times.staff always very helpful and friendly. Bensons kept me informed on delivery updates.on day of delivery was given time slot which was helpful. Each item purchased has been good quality. Would recommend.
1 mei 2026
Antwoord van Bensons For Beds - Taunton114
We're happy to hear that our staff have been consistently helpful and friendly during your multiple purchases. It's great you were kept informed on delivery updates and that the time slot was helpful. We appreciate your recommendation and are glad you found good quality in our items.
Team Bensons
Once you buy the still look after you
I was greeted by the manager unbeknownst to me who helped me find two perfect beds for my new home, thank you
14 april 2026
Antwoord van Bensons For Beds - Taunton114
Thank you so much! 😊 We’re delighted our manager was able to help you find the perfect beds for your new home—what a great way to get settled in. Wishing you lots of comfort and happy nights ahead! 🛏️✨
Almost 5 star
Initially when purchasing at shop all went well and delivery dates agreed - however delivery date changed - one delivery for mattress and one for divan ( 2 months apart ) which was no good - went back in store twice more finally had both delivered together .
Delivery guys excellent and very professional - unloaded bed and put together within what seemed like minutes ( realise it wasn’t ) - bed so comfortable - bensons are very good with emails telling you when to expect delivery - would have been 5 star but for the mess we had in store with different dates on initial order
27 april 2026
Antwoord van Bensons For Beds - Taunton114
We appreciate your feedback and are glad the delivery team was excellent and the bed is comfortable. We're sorry the initial order process caused issues with the delivery dates. We'll review this to improve our service.
Team Bensons
Absolutely fantastic service
Absolutely fantastic service, helped us to find the right mattress for our needs, from ordering to delivery, no problems at all.
Would recommend to anyone looking for a decent mattress to speak to anyone at bensons 😊
14 april 2026
Antwoord van Bensons For Beds - Taunton114
That’s fantastic to hear! Great service and a smooth delivery is exactly what we aim for — thanks for the recommendation!
Great service from in store to…
Great service from in store to delivery.
Josh in the Taunton store was very helpful and his knowledge of the products was excellent.
The delivery men were quick and efficient with excellent communication
26 april 2026
Antwoord van Bensons For Beds - Taunton114
Thank you! 😊 We’re delighted Josh and the Taunton team looked after you so well, and that delivery was quick, efficient, and well communicated. Enjoy your new bed,
Megan | Customer Care Specialist✨
Antwoord van Bensons For Beds - Taunton114
Thank you! 😊 We’re so pleased to hear Josh was brilliant and helpful—he’ll really appreciate the shout‑out. Enjoy your purchase,
Megan | Customer Care Specialist✨
Excellent service from Chris in the…
Excellent service from Chris in the Taunton store, great comms from the delivery team and a swift and expect delivery!
20 april 2026
Antwoord van Bensons For Beds - Taunton114
Thank you! 😊 We’re delighted Chris in our Taunton store and the delivery team provided great communication and a smooth, speedy delivery. Enjoy your new bed! 🛏️✨
Knowledgeable member of staff made choosing and purchasing a bed easy
Knowledgeable member of staff quickly sorted out a suitable bed for us and advised on how we could get what we wanted within our price range.
25 april 2026
Antwoord van Bensons For Beds - Taunton114
Thanks so much! We’re delighted we could quickly find a bed that suited both your needs and your budget 🛏️✨
We hope it brings you lots of comfort and smiles!
Megan | Customer Care Specialist
good service for sales and delivery
25 april 2026
Antwoord van Bensons For Beds - Taunton114
Thank you for the feedback! We’re glad you had a great experience with both sales and delivery 😊
Thanks again for your support—it means a lot!
Megan at Customer Care
Perfect from Rob in Taunton to my…
Perfect from Rob in Taunton to my delivery!!
16 april 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Taunton114
We're happy to hear that your delivery experience was perfect. Thank you for your positive feedback; we appreciate it greatly.
Thank you for your positive review – Lauryn at Customer Care 💜
Antwoord van Bensons For Beds - Taunton114
Thank you for your kind words! We’re so pleased to hear our team was excellent and helpful.
Thank you for your positive review - Lauryn at Customer Care 💜
Highly recommend
Excellent. Colin was very helpful. He listened to us and understood what we were looking for.
Buying a bed is very stressful, there's so much to choose from, but Colin made the whole process easy.
His professionalism and knowledge is much appreciated. Thank you.
Hopefully the next stage, delivery of my new bed, will be as good!
13 april 2026
Antwoord van Bensons For Beds - Taunton114
We're happy to hear that you had such a positive experience. It's great to know that our team member was so helpful in understanding your needs and making the bed-buying process easier for you. We appreciate your feedback and hope your delivery goes just as smoothly!
Team Bensons
A credit to your team in Taunton…
A credit to your team in Taunton especially to Josh as he made us fill at ease.
9 april 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Taunton114
Thank you for your kind words! 😊 The Taunton team—and especially Josh—will be delighted to hear he made you feel at ease. We really appreciate your feedback,
Megan | Customer Care Specialist!💜
Good service and delivery
11 april 2026
Antwoord van Bensons For Beds - Taunton114
Sus,
We're happy you were pleased with the service and delivery! Your feedback is greatly appreciated.
Team Bensons - Jessica
Excellent customer service
Rob was very helpful and patient. Ensuring we got what we wanted.
7 april 2026
Antwoord van Bensons For Beds - Taunton114
Thank you for your feedback! We’re really pleased to hear Rob was helpful and patient in making sure you got exactly what you wanted.
Until next time, take care,
Megan | Customer Care Specialist💜
Rob our sales representative
Rob our sales representative. Was very helpful and knowledgeable. He knew the exact bed that was appropriate for my father.
9 april 2026
Antwoord van Bensons For Beds - Taunton114
Thank you so much for your feedback! We’re delighted to hear Rob was so helpful and knowledgeable, and that he was able to find the bed that was exactly right for your father. We’ll be sure to pass on your kind words to him,
Megan | Customer Care Specialist💜
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