Uddingston shop - Linda, sales person was so helpful, courteous and patient with my questions. Nice comfortable bed and mattress purchased. Benson beds are sturdy and reliable. My last bed was p... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The guys delivering my new mattress were impeccable, as has the service from Bensons For Beds been throughout. They called in advance, arrived on time and their delivery was professional and friendly.... Toon meer
Bedrijf heeft geantwoord
The woman in the shop was so knowledgeable. If it wasn’t for her then we wouldn’t have ended up with this mattress. It’s probably double what I thought I would spend but when you consider how long yo... Toon meer
Bedrijf heeft geantwoord
We purchased the bed from the Birkenshaw store, Uddingston. We were helped by Linda. She listened to what we needed as the bed was for our son with additional needs. She gave us options and didn't pre... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Uddingston650
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
8 Rannoch Road, Birkenshaw, G71 5PR, Uddingston, Glasgow, Verenigd Koninkrijk
- 1698801979
4,7
Uitstekend
484 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Sales reps very professional
Sales rep, Maureen was excellent- professional, knowledgeable and friendly- extremely helpful in answering all my questions.
Follow-up telephone call following day to arrange delivery was done by my wife to another rep - she reported similar service. Looking forward to delivery at date we selected.
9 oktober 2025
Antwoord van Bensons For Beds - Uddingston650
We're happy to hear that you found our sales representative professional, knowledgeable, and friendly! We appreciate you sharing your positive experience and are glad the follow-up call was equally helpful. We look forward to fulfilling your order on the selected date, Megan at Customer Care
Would buy again from the company
Staff in the shop were so helpful and from buying our bed until delivery they emailed regular to let us know that it was on plan for delivery date we chose. On the day the driver phoned ahead to tell us roughly when he would arrive.
9 oktober 2025
Antwoord van Bensons For Beds - Uddingston650
We appreciate you taking the time to share your feedback. We're happy to hear that our staff were helpful and that you were kept informed about your delivery.
Take care,
Megan at Customer Care
Antwoord van Bensons For Beds - Uddingston650
We're happy to hear that we were helpful! Thank you for your positive feedback; it means a lot to us. – Lauryn at Customer Care 💜
Friendly ,helpful staff
4 oktober 2025
Antwoord van Bensons For Beds - Uddingston650
Thank you for your feedback! We’re so pleased to hear you found our staff friendly and helpful.
We hope to see you again soon!
Best regards,
Megan at Customer Care
The mattress expert Maureen
The mattress expert, Maureen, gave us excellent help and support choosing our new mattress. Would definitely recommend Bensons in the future
29 september 2025
Antwoord van Bensons For Beds - Uddingston650
We're happy to hear that you received excellent help choosing your new mattress. We appreciate your recommendation and are grateful for your positive feedback and support.
Thank you,
Lauryn at Customer Care
Excellent customer service from start…
Excellent customer service from start to finish. Sandra was so helpful and very informative. Would definitely shop here again.
30 september 2025
Antwoord van Bensons For Beds - Uddingston650
We're happy to hear about the excellent customer service you received! It's great to know that our team member was helpful and informative. We appreciate your feedback!
Thank you,
Megan at Customer Care
Assistant was attentive but not pushy…
Assistant in the store was attentive but not pushy and gave us time to look around and decide what we wanted. We were given a delivery date of 26th Sept and all went to plan with a time slot provided and a call 30 mins before they arrived. The guys were very nice and built the bed and removed the packaging as agreed. All in all a pleasant experience.
2 september 2025
Antwoord van Bensons For Beds - Uddingston650
Thank you for your detailed feedback!
We’re glad our assistant provided attentive but pressure-free service, and that the delivery and setup went smoothly. It’s great to hear you had a pleasant overall experience!
Take care,
Megan at Customer Care
Excellent service from start to finish
Excellent service from start to finish, instore, delivery and building of my beds. The delivery and installation guys were respectful, courteous and efficient.
29 september 2025
Antwoord van Bensons For Beds - Uddingston650
Thank you for your wonderful feedback!
We’re so glad to hear that your experience—from in-store to delivery and assembly—was excellent. We’ll be sure to pass on your kind words to our delivery and installation team. Your satisfaction means a lot to us!
Thank you,
Megan at Customer care
Awesome customer service.
23 september 2025
Antwoord van Bensons For Beds - Uddingston650
We're happy to hear that you received excellent customer service. Thank you for your feedback!
Thank you,
Lauryn at Customer Care.
Heather was amazing
Heather was amazing. She took her time allowing us to test everything that we wanted to.
She listened to what I wanted and provided all the information we need to make a choice.
19 september 2025
Antwoord van Bensons For Beds - Uddingston650
We're happy to hear that you had such a positive experience! It's wonderful that you felt heard and had the opportunity to explore our products thoroughly. Thank you for your feedback.
Thank you,
Lauryn at Customer Care.
Antwoord van Bensons For Beds - Uddingston650
We appreciate you sharing your positive experience. We're happy to hear that our team provided excellent service and helped you.
Thank you,
Lauryn at Customer Care.
Antwoord van Bensons For Beds - Uddingston650
We appreciate your feedback! We're glad our team provided knowledgeable guidance. Our priority is to offer excellent product support for everyone.
Best Wishes,
Megan at Customer Care
Service was excellent without being…
Service was excellent without being overbearing.
Sent
10 september 2025
Antwoord van Bensons For Beds - Uddingston650
Thank you for your review! We're thrilled to hear that our service was top-notch without being too pushy. We strive to find the perfect balance for our customers. We appreciate your business!
Good customer service
listened to my father in law's needs helping him to use the tester machine to ascertain what kind of mattress suits his needs.
Helping with the whole experience and arranging to get old bed uplifted and new bed assembled.
Thanks
31 augustus 2025
Antwoord van Bensons For Beds - Uddingston650
We're happy to hear that your father-in-law's needs were met and that we assisted with the entire process, including the uplift and assembly. Thank you for your positive feedback, Megan at Customer Care
We love our bed frame but,
We love our bed frame, we’ve had it around 5 months and still no issues (hoping it stays that way!)
The guys who delivered and built the bed were great! Called the day before to arrange time, called in the morning to give ETA, they were lovely and respectful when here, and even dragged my mattress back to the bedroom for me since my fiancé was out to work!
The only thing I’d raise is the storage. We bought an ottoman, the sales lady we spoke to told us the bottom of the ottoman was solid, however once it was built and the delivery guys were showing me how to work it, they explained that the cover at the bottom that covers the floor, is simply a sheet of fabric with Velcro, which just feels very cheap after having spent £800 on the bedframe, and ever more frustrating as the sales lady had advised otherwise!
I’m happy with the frame, because I love the colour, the fabric and how it looks, however, sales experience and the price point for a Velcro sheet at the bottom dim the experience.
15 maart 2025
Antwoord van Bensons For Beds - Uddingston650
We're happy you love your bed frame! We appreciate your positive comments regarding our delivery and assembly team. We're sorry the ottoman base wasn't as expected and for the miscommunication during the sales process. We'll review this to improve our product descriptions. Thank you for your feedback, Megan at Customer Care
Antwoord van Bensons For Beds - Uddingston650
Thank you for your 5 star review Mr Thomson. We appreciate you, Megan at Customer care
Antwoord van Bensons For Beds - Uddingston650
We're happy to hear that your experience was positive. Thank you for your positive feedback!
Great
The team arrived earlier than expected and built my bed with care.
19 augustus 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Uddingston650
Thank you for being our customer and leaving us a wonderful 5-star review. Take care, Megan at Customer Care
Very welcoming,lots of advice and…
Very welcoming,lots of advice and guidance.Linda the salesperson was very friendly and patient and enjoyed her company and laughs while we took our time trying to decide what we really wanted .
21 augustus 2025
Antwoord van Bensons For Beds - Uddingston650
We're glad you enjoyed your experience. It's great to hear that you felt welcomed and received helpful guidance. We appreciate your kind words and thank you for taking the time to share your feedback. Thank you, Megan at Customer Care
Staff were very helpful and…
Staff were very helpful and knowledgeable of the products on sale
20 augustus 2025
Antwoord van Bensons For Beds - Uddingston650
We appreciate your positive feedback! Our team is happy to hear that you found our staff helpful and knowledgeable. We hope to see you again soon, Megan at Customer Care
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.