Delighted with my purchase, my new bed looks great and is so comfortable. Delivery was quick and very smooth. The delivery driver Vitalisus and driver assistant Ben assembled the bed really quickly ,... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
From going into store and Debbie the sales person dealing with us to the delivery everything was really good . Debbie was really helpful in choosing the correct mattress, divan and headboard . Th... Toon meer
Bedrijf heeft geantwoord
From purchase to delivery I had excellent customer service. In the shop the salesperson (Carol) was very attentive but not pushy. She spent time with me whilst I looked at the different beds and mattr... Toon meer
Bedrijf heeft geantwoord
From purchase to delivery - seamless. Couldn't fault a thing. No pressure in store - I actually bought on a whim and had no intention of looking at beds that particular day. Staff were friendly but... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Wigan21
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 9 Robin Retail Park, WN5 0UH, Wigan, Greater Manchester, Verenigd Koninkrijk
- 1942218800
4,7
Uitstekend
264 reviews
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Peter - Wigan
The guy (Peter) was helpful, informative and Accommodating to our ever changing mind. Thank you.
17 februari 2024
The sales person took time and was not…
The sales person took time and was not rushed
11 februari 2024
Lovely staff and I love my bed,,one…
Lovely staff and I love my bed,,one thing I can say is the tv I'm very disappointed it didn't have Bluetooth was hard to set up and now when I'm watching the TV the screen is green with no picture but there was sound. I called them and apparently someone is going to ring me
6 november 2023
The lady from the wigan branch was very…
The lady from the wigan branch was very friendly and informative, her name was Deborah
20 januari 2024
Excellent sales staff and seamless process
The salesman - Ian welcomed us on entering the store and seemed genuinely interested in my enquiry. He was attentive throughout and gave me honest, informed answers regarding a mattress purchase. I left him promising to call back later - which I did and made the purchase. He was professional, friendly and informed and made my experience an exceptional one.
20 januari 2024
Outstanding service from placing the…
Outstanding service from placing the order in store right through to delivery!We are very satisfied customers!
8 januari 2024
Very helpful
Staff very knowledgeable and helpful. No sales pressure. Good range of beds, matrtresses and accessories.
10 januari 2024
Really helpful and informative sales…
Really helpful and informative sales staff. Very happy with the service. Made the experience of buying a bed very positive and simple.
6 januari 2024
No problems at all friendly staff and…
No problems at all friendly staff and no pressure selling
8 januari 2024
Tony was an absolute star
Tony was an absolute star, kind, knowledgeable and super understanding. Listened to me and took me step by step through everything. He is an asset to your company.
7 januari 2024
Super
Tony was very friendly, clear and helpful. Didn’t rush us…thank you Tony for your help and advice 😊👍🏻 my daughter is super excited about her new bed and thought you were very funny 😄
3 januari 2024
The lady in the shop was the same lady…
The lady in the shop was the same lady who sold us our first bed she was very helpful
29 december 2023
Absolute garbage mattress
Absolute garbage mattress, 25mths old sagging and dipping, supposed to be orthocomfort , rubbish, shaped like a banana, high at the headboard , high at the feet end and dips in the middle causing discomfort to my accident damaged back, Bensons sent an inspector out who could see the issue and agreed with me but he says it is within the manufacturer wear guidelines for its 25mth age, absolute ridiculous, taking it to the tip, the mattress isn't fit for purpose, a good mattress should last 6-8 years, this is 25mths old, i would dread to think what it would be like in another 6 months never mind 6 years, Bensons phoned today saying the case is now closed after receiving the report , i also have a 5 year guarantee and guess what normal wear and tear after 25mths isnt covered what a suprise.
This is my honest review of my experience and i have not been influenced by any other unhappy customer or any other review. Won't be shopping in there in the future.
22 december 2023
Review zonder uitnodiging
Very helpful
5 december 2023
Communication excellent
Communication excellent. Delivery personnel very well mannered and friendly. Very happy.
25 november 2023
Good service
Good service, no waiting to be served, sales person very informative and also listened.
First store I’d visited and bought from there, good discounts.
28 november 2023
Fabulous customer service
Debbie at the Wigan store was so patient, helpful and knowledgeable.
17 november 2023
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