Staff were friendly and not over pushy. Overall the showroom was laid out to easily view products on display along with all of the relevant information clearly marked. We asked various questions to... Toon meer
Locatie
Wijzig locatieUnit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
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Lees wat reviewers zeggen
The sales advisor (Lauren) was very friendly, helpful, informative and made the whole experience tolerable. My wife went the day before while I was working to have a look as she knows it's not my cup... Toon meer
Excellent staff member who was knowledgeable about the products and equally left us in peace to work out the new we wanted. He also made the buying process very straightforward, sharing the many opt... Toon meer
Bedrijf heeft geantwoord
Lauren in the Worcester bed centre was an excellent sales women, nothing was to much trouble she made our purchase enjoyable and matched us with the type of mattresses that suited us. We also looked... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Worcester722
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, Verenigd Koninkrijk
- 1905759726
4,8
Uitstekend
612 reviews
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A great bed settee
A great bed settee, good quality and good service from the store staff and delivery staff.
21 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Lauren was so so helpful and kind she…
Lauren was so so helpful and kind she made the whole experience wonderful as I am over eighty and hadn’t
Shopped for quite a while
21 augustus 2026
Antwoord van Bensons For Beds - Worcester722
We are so glad to hear that our team member provided such wonderful assistance. We appreciate you sharing your positive experience with us!
Team Bensons
Antwoord van Bensons For Beds - Worcester722
We're thrilled to hear you had such an amazing experience with our service and that your delivery was right on time! Thank you for your kind words.
Team Bensons
Gary was extremely helpful and…
Gary was extremely helpful and recommend highly
21 augustus 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Worcester722
We are so pleased to hear that our team member was extremely helpful. Thank you for sharing your positive feedback with us!
Team Bensons
Absolutely the best bed company ever, nothing too much trouble, now stop pestering me for a review
Absolutely the best bed company ever
17 augustus 2026
Antwoord van Bensons For Beds - Worcester722
We're so pleased to hear you think we're the best bed company ever! Thank you for sharing your wonderful feedback with us.
Team Bensons
Faulty product on deliverly
12 augustus 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Worcester722
Hello,
We sorry to read about your experience and to learn that your bed base arrived faulty. I completely appreciate how disappointing and frustrating this must have been. We have contacted you today to discuss this further with you.
Thank you for taking the time to leave us a review,
Megan | Customer Care Specialist
Staff were friendly and not over pushy
Staff were friendly and not over pushy. Overall the showroom was laid out to easily view products on display along with all of the relevant information clearly marked.
We asked various questions to salesman Gary who was polite and knowledgeable.
Are new bed was delivered the following week on the day and time as advised by helpful and courtesy team.
28 juli 2026
The perfect sleep
The sales advisor (Lauren) was very friendly, helpful, informative and made the whole experience tolerable. My wife went the day before while I was working to have a look as she knows it's not my cup of tea. Lauren helped us with in every way possible that you can think of and took time to understand our needs. I would definitely thinking of buying there again if Lauren dealt with us and helped us again
8 augustus 2026
Review zonder uitnodiging
Helpful and knowledgeable
Helpful, knowledgeable staff member.
8 augustus 2026
Review zonder uitnodiging
From entering the store to the…
From entering the store to the instalation and removal of our old product everything went so well.
I can recommend Bensons for Beds with confidence.
The staff were polite and efficient.
The produce is good quality and price.
9 augustus 2026
Good choice of beds and advised well.
Excellent staff member who was knowledgeable about the products and equally left us in peace to work out the new we wanted.
He also made the buying process very straightforward, sharing the many options available.
Generally good service in every way.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Worcester722
Thank you for your wonderful review! We're so pleased to hear that our staff member was knowledgeable and made your buying process straightforward and stress-free. We pride ourselves on offering excellent service while giving customers space to make their decisions. We appreciate your kind words!
Team Bensons
Very helpful staff
7 augustus 2026
Antwoord van Bensons For Beds - Worcester722
We're so pleased to hear you received such fabulous service and that Paul was friendly and knowledgeable. Thank you for your kind words!
Team Bensons
Excellent service well impressed.
4 juli 2026
Antwoord van Bensons For Beds - Worcester722
We are so pleased to hear that you experienced excellent service and were well impressed. Thank you for sharing your positive feedback with us!
Team Bensons
Staff friendly and knowledgeable
Staff friendly and knowledgeable, understanding of my needs
2 augustus 2026
Antwoord van Bensons For Beds - Worcester722
We're so pleased you found our staff friendly and knowledgeable, and that they understood your needs. Thank you for your lovely words!
Team Bensons
Lots of help from Gary
Lots of help from Gary. Second time I've purchased from this store and would definitely go back.
1 augustus 2026
Antwoord van Bensons For Beds - Worcester722
We are so happy to hear about your positive experience and that our team provided such great help. We truly appreciate your continued support and look forward to your next visit!
Team Bensons
Good customer service
8 maart 2026
Antwoord van Bensons For Beds - Worcester722
Thank you! We're happy to hear you had a great experience
People buy from people!
You have the very best, attentive and personable manager in that store in Simon. He was fabulous and made rhe experience brilliant from start to finish. We explained our requirements and Simon took so much time supporting us and showing us different options. (The right amount of options so not to cause confusion). We did not plan on actually buying a new mattress on this visit , we had gone for information and a look but after Simons support and brilliant customer service, we absolutely wanted to buy from him on that day. The saying "People buy from People" is so correct , we bought from the store that day because of Simon, he's a real credit to the company!
27 juli 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Worcester722
We are absolutely thrilled to hear about your wonderful experience and how Simon made such a positive impression! It's fantastic that you felt so well-supported and that their brilliant customer service led you to make a purchase on the day. We truly appreciate your kind words.
Team Bensons
British italianThings did not go well in the beginning…
Things did not go well in the beginning but they resolved the situation in the end took too long to sort out in the beginning.
15 april 2026
Antwoord van Bensons For Beds - Worcester722
Thank you for your feedback. We appreciate your patience and are pleased we were able to resolve the situation. We're sorry the process took longer than expected and will use your comments to help us improve.
Thank you,
Megan | Customer Care Specialist
The staff genuinely cared.
We were served in the shop by somene who cared about their job and were given a number of options. We returned the next day to place an order. The order arrived on the day specified. The delivery people were efficient in carrying the mattresses upstairs where they were required. Only had them a week so too early to comment on durabilty.
26 juli 2026
Antwoord van Bensons For Beds - Worcester722
Thank you for your wonderful review! We're delighted to hear that you received helpful advice and a range of options from our colleague in store, and that your return visit resulted in finding the right mattresses for your needs. It's also great to know that your delivery arrived as scheduled and that our delivery team provided efficient service. We appreciate your feedback and hope you continue to enjoy your new mattresses for many years to come. 😊
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