Emergency Essentials® Reviews 1.455

Great selection of products. Very reasonable prices. Only 4 stars because of shipping (cost and speed). In a post Amazon prime world, most consumers are accustomed to fast and free shipping.

Terribly slow shipping. Otherwise very ok

On top of offering a great product, they have wonderful customer service. For example, they are unable to ship quickly at the moment due to high demand, but they still send you an e-mail letting you know that your order is in queue and hasn't been forgotten. I have ordered from other places before, and I am lucky that i am notified when the items ships. I'm not left in the dark wondering what is going on with my order.

I'd rate 'em a lot higher if the order could get here sooner than a month and a half. Great product when it gets here.

Always have had timely service and quality products!

No notice of a 2 month delivery timeframe. No response to my email request to cancel. $1k down the drain?

I placed my order on 2/21/20 and as of 3/9/20 it is still processing. I ordered cause they had a sale going on and I wanted to finally try some of their products. But nothing so far. So obviously for a company that claims to be prepared and have emergency essentials, they are not prepared themselves. I guess i will wait cause I really want to try the products. Just a little disappointed. Oh I know there is all the hype about the corona virus and all, but itsnt that what your company claims to be prepared for.

When I placed my order, it showed items were in stock! Now I am waiting extra time due to the panicked buying frenzy.... I understand that it is first com/ First served....us your purchase system not tied into your inventory system ?

Always a good experience with fast reliable shipping and great prices

Still have not gotten my package. Should not take this long.

They showed products in stock, but evidently they lied. Now they say it May be up to 2 months before they ship. They have my payment. Now I’m wondering if I will get anything or everything I ordered. Pretty sorry service.
I used to recommend them. Now I would not!

Well it’s not really emergency essentials fault, but I ordered stuff that was in stock. I have been looking out for it to be shipped. Tried to check on the website. Over a week later I received an email that it will be shipped sometime someday. I know stuff is crazy now , but seems like the time it takes to read any of this, my order could have been shipped. I don’t know if it will be two more weeks or months.

Even doing everything online is a slow process. Web site is slow, processing is slow, shipping is slow. Liked it better when you were in your old facility.

We regret giving EMERGENCY ESSENTIALS a one star. The items we ordered were "in stock" when we bought them. Now we received a letter from them stating we have to waitv up to two months to receive our order.

Helpful for everyday living too! Thanks for your quality products and great service!

I got everything I ordered but filling the order and actually shipping it took a week even when they stated the items were in stock. a little more communication would have been nice besides being told that my order was being processed. I will use them again because of their pricing and selection I just know now that it will take a bit to get here.