Best Beds Direct Reviews 391

Excellent service. Bought 2 divan beds delivered with care and well wrapped. Taken to choice of room without any scrapes to walls. Definitely recommend

Could not fault this company at all !
Would recommend them 100%

This is our 1st time replacing our van mattress, this company has made the whole experience from quote to delivery exceptional at 2 weeks. We highly recommend to everyone who is seeking a new mattress.
Ray and Lyndia

Excellent on time delivery…great product

Great delivery time and excellent product!
I have used them for a few beds already and very satisfied with product!

Brilliant service from this company who l have used previously and would use again. Highly recommend them.
Easy ordering system, well informed all along. Given a date and phone call on the day of expected delivery time. Very polite and friendly delivery guys.
Bed is super comfy!! 🫠

Very pleased with the product.service and communication were very good.Wouldn’t hesitate to buy from again.

Great mattress, at last a good nights sleep..
Great delivery service too..
Kept in touch..
Very helpful.
Altogether A+

Ken Nichols.

Good service, good product

We have use this company a few times and as always we had excellent service. Would highly recommend.

Amazing quality, low price, fast delivery, perfect seller. I will definitely buy from them again and very soon. Thank you, l am happy that you have such good items at such affordable prices.

Great service, quick delivery and great product!

Dropped off told to leave down stairs as wanted make sure new one came first got rid of old bet and start to put new one up when I realised they only sent one pack of feet for the a divan bed which also includes the other joining bar and head board nut to attach to bed. So iv got half a bed with 4 feet you have mallet in the the other half on the floor and a wonkey head board that flaps about. not what you really want as got wait a few days get another bag to finish it looks like me sons sleeping on a incline for a few days and having mess with a bed taking matress of again put feet on when your neck is built metal supports isnt the best physio. Bed and matress seem ok, well can't really tell as it looks like a bed from faulty towers at the moment. No answer on phones, waiting for email response
Two days later still waiting for accessorie pack to put bed and headboard up, things get forgotten but surley next day delivery should of been done when informed at 10am Monday? Poor really basic customer service really.
Reply
Simple common sense would be for you to put in the right number of feet and glides wouldnt it? Common sense would be to count two one pack for each side, I know counting to two must be hard but as knocking the feet in with a mallet in didn't think a bed company would forget how many feet a bed needs! And as two of the feet would come back out and if I forced it and broke it I'm taking it you would not have replaced it? So common sense would say don't break it as then I would of had a message on here saying you forced the feet out and broke them. Maybe learn each side needs one pack it's not hard is it for a bed company to have common sense is it I'll leave a few more reviews for trying be clever as common sense would make a customer more annoyed at a poor service made worse. Well done common sense isn't that common.

Very efficient with the delivery and bed is very lovely

It did what it said on the tin . The delivery driver was held up in traffic ( unavoidable ) and my eldest daughter took delivery
She reported the delivery was courteous and I am impressed with my purchase 👍

I ordered the beds and they were delivered very quickly, on time and were as described on the web site.

Delivery fast but driver failed to close gate on leaving - after promising to do so

Easy to order from well designed website, Best price I could find, fast delivery and friendly, helpfull couriers.

Really easy , great communication