top class exchange but Betdaq are closing down on the 21st of October and have been taken over by Matchbook who I can only describe as very poor and the customer service is a shambles. I will miss eve... Toon meer
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Lees wat reviewers zeggen
I've been 'happy' enough with my Betdaq a/c ... now they've been taken over by Matchbook! I was with Betdaq for years and now I'm told that my a/c will be closed on 21/10 and not transferred t... Toon meer
Much improved over recent months, and now without a doubt, the new market leader. Their big rival has become a total shambles. Betdaq nearly made the same mistakes, but were quick to understand the c... Toon meer
Bedrijf heeft geantwoord
Customer service is excellent! I did not use the account for long time and I can't deposit or withdraw after log in. Contacted the customer service via email and super fast reply. Usually I prefer li... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Betdaq is one of the largest betting exchanges in the world, offering customers a unique position to back and lay bets at competitive odds whilst accompanying their exchange product with an innovative sportsbook and casino.
Contactgegevens
4th Floor, IFSC House, Custom House Quay, IFSC, Dublin 1, D01 R2P9, Dublin, Ierland
- +353 15566222
- helpdesk@betdaq.com
- www.betdaq.com
Houd rekening met het volgende
4,4
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good service
24 februari 2026
Review zonder uitnodiging
Antwoord van BETDAQ
Hi Jude,
We’re so pleased to hear about your positive experience! Providing excellent service is always our goal, and it’s fantastic to know we delivered.
Kind regards
BETDAQ
Vickey will solve all your problems
24 februari 2026
Review zonder uitnodiging
Antwoord van BETDAQ
Hi Abi,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Great and easy app with great service
Great and easy app with great service
23 februari 2026
Review zonder uitnodiging
Antwoord van BETDAQ
Hi James,
We’re so pleased to hear about your positive experience! Providing excellent app and service is always our goal, and it’s fantastic to know we delivered. Thanks again for choosing us — we look forward to helping you in the future.
Kind regards
BETDAQ
Excellent customer service
Excellent customer service from Vicky. Swift response and very helpful. Thank you!
23 februari 2026
Review zonder uitnodiging
Antwoord van BETDAQ
Hi James,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Antwoord van BETDAQ
Hi Reece,
We're delighted to hear you're enjoying the service and hope to hear from you again.
Many thanks
BETDAQ
Antwoord van BETDAQ
Hi Daniel,
Thank you for taking the time to leave us a review, we really appreciate the kind words.
Kind regards
BETDAQ
super helpful team and easy to use site
having used other exchanges i came across this one as a recommendation from a friend. having used today, i can say this offers some uniqueness versus others. another string to the bow!
20 februari 2026
Review zonder uitnodiging
Antwoord van BETDAQ
Hi Goosfraba,
Thank you for taking the time to share your experience! We’re delighted that everything met your expectations. Providing excellent service is our top priority, and it’s wonderful to know we delivered.
Kind regards
BETDAQ
Pleasure to deal with a company that…
Pleasure to deal with a company that made a point of getting things sorted
20 februari 2026
Review zonder uitnodiging
Antwoord van BETDAQ
Hi Christian,
We’re so pleased to hear you’re enjoying the service! Thank you for trusting us and for sharing your experience. If you ever need anything, our team is always here to help.
Kind regards
BETDAQ
Great app and customer service
Great app and customer service
20 februari 2026
Review zonder uitnodiging
Antwoord van BETDAQ
Hi Sean,
Thank you for your wonderful review! It’s customers like you who make what we do so rewarding. We truly appreciate your trust in us and look forward to continuing to exceed your expectations in the future.
Kind regards
BETDAQ
great and reliable site
20 februari 2026
Review zonder uitnodiging
Antwoord van BETDAQ
Hi Yianni,
Thank you for the feedback! We’re absolutely delighted that you had such a positive experience. Your support means the world to us!
Kind regards
BETDAQ
Antwoord van BETDAQ
Hi Daniel,
Thank you for your 5-star review! We’re so glad you’re happy with our service. If there’s ever anything more we can do for you, please don’t hesitate to reach out — we’re always here to help.
Kind regards
BETDAQ
John dealt with my locked password…
John dealt with my locked password quickly. However, I sent my first email yesterday just after 5pm and hoped that it would have been dealt with then.
20 februari 2026
Review zonder uitnodiging
Antwoord van BETDAQ
Hi Paula,
It's our pleasure to have resolved your query through our Customer Engagement Executive John. We apologise it took longer than expected and hope to hear from you again.
Many thanks
BETDAQ
Vicky, a credit to your business
Really friendly polite staff, problem resolved very quickly
18 februari 2026
Review zonder uitnodiging
Antwoord van BETDAQ
Hi Deborah,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Have a great weekend.
Kind regards
BETDAQ
Such an easy site to use :)
Such an easy site to use :)
Not much more else to say - I appreciate a clean, modern UI and friendly, easy to reach support
18 februari 2026
Review zonder uitnodiging
Antwoord van BETDAQ
Hi Joshua,
We’re so pleased to hear about your positive experience! Providing excellent service is always our goal, and it’s fantastic to know we delivered. Thanks again for choosing us — we look forward to helping you in the future.
Kind regards
BETDAQ
Vicky in Customer Service..
Vicky in Customer Service... 10/10 ! Thank you so much. Absolute diamond. Helped me with my questions and she immediately got me on the Discord support group like, step-by-step walked my old-ass through it lol. So far, BetDaq has been awesome!
18 februari 2026
Review zonder uitnodiging
Antwoord van BETDAQ
Hi RV,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
EXCELLENT
the customer service i received was excellent and my problem was well attended to and was resolved and very happy with that
17 februari 2026
Review zonder uitnodiging
Antwoord van BETDAQ
Hi Sunday,
Thank you for taking the time to leave such a wonderful review. We're delighted that you’re happy with our service. Feedback like yours motivates us to continue delivering the highest standards. We look forward to welcoming you back in the future.
Kind regards
BETDAQ
Vicky sorted out my problem with ease
Vicky sorted out my problem with ease. very good
17 februari 2026
Review zonder uitnodiging
Antwoord van BETDAQ
Hi George,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Vicky was very helpful and solved issue…
Vicky was very helpful and solved issue quickly
15 februari 2026
Review zonder uitnodiging
Antwoord van BETDAQ
Hi Mike,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Excellent customer service from john…
Excellent customer service from john and vicky, both extremely prompt, informative and helpful. Sorted issue Excellently
9 februari 2026
Review zonder uitnodiging
Antwoord van BETDAQ
Hi William,
It's our pleasure to have resolved your query through our Customer Engagement Executive's John & Vicky. We hope to hear from you again.
Many thanks
BETDAQ
Betdaq are one of the best customer…
Betdaq are one of the best customer friendly teams out there. Amazing selections and great odds that are very much better than others. Betdaq are the number one when it comes to sports and exchange.
7 februari 2026
Review zonder uitnodiging
Antwoord van BETDAQ
Hi Alex,
Thank you for your kind review. We’re glad to hear you’re happy with our service and appreciate your support.
Kind regards
BETDAQ
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