Great friendly staff, equipment and facilities to cater to all peoples needs and different range of sports they provide as well.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieKirkmanshulme Lane, M12 4TF Manchester, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Overall is good gym , Just need fitness’s classes in morning for mom especially , who are members of better . To make sure or encourage people to come in classes advertised more and Attendence c... Toon meer
Bedrijf heeft geantwoord
I've been going to gym and classes on and off for years, excellent gym equipment both mixed and ladies gym, very friendly gym always feel welcomed from staff and other gym users.
Bedrijf heeft geantwoord
The idea of women’s gym is really great! But would like more equipments because when it is busy the warm up just cools down while waiting others using only available cardio machine.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contactgegevens
Kirkmanshulme Lane, M12 4TF, Manchester, Verenigd Koninkrijk
3,4
Gemiddeld
19 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great Facilities
Great friendly staff, equipment and facilities to cater to all peoples needs and different range of sports they provide as well.
21 juli 2026
Antwoord van Better - Belle Vue Leisure Centre
Hi Ahmed
Thank you for your review.
We’re delighted to hear that you enjoyed the facilities and the wide variety of sports and activities at Belle Vue Leisure Centre, and that our friendly staff helped make your experience even better!
Kind Reagrds
Amir
Belle vue Women only gym on…
Belle vue Women only gym on kirkmenshulme lane is one of the dirties gym, I have ever seen . Despite of complaining so many times, nothing has changed and now two of the the few equipments are not working. And offcorse nobody cares.
5 mei 2026
Antwoord van Better - Belle Vue Leisure Centre
Hi Kalsoom,
Thank you for your review!
We appreciate you sharing your concerns regarding the cleanliness and maintenance of our facilities.
We truly value our members' feedback, and we're more than happy to share this with the wider team, as this helps us to make improvements.
Thank you again for sharing your review!
Warm Regards,
Kaisha
Nothing for women when we bought…
Nothing for women when we bought membership it was different, even the access and they made changes without even letting us know
6 mei 2026
Antwoord van Better - Belle Vue Leisure Centre
Good Afternoon,
Thank you for your feedback!
We're saddened to hear that you've experienced issues with booking onto the women-only sessions.
We still operate various Gym sessions and fitness classes for women, but we understand that the schedule for this may have slightly changed.
Please note that we're always reviewing and making changes to our activities where possible, so we greatly appreciate your feedback regarding this.
Thank you again for sharing your review!
Warm Regards,
Kaisha
The idea of women’s gym is really…
The idea of women’s gym is really great! But would like more equipments because when it is busy the warm up just cools down while waiting others using only available cardio machine.
19 april 2026
Antwoord van Better - Belle Vue Leisure Centre
Hi Customer
Thank you for your review.
We are pleased to see that you are enjoying the women's only gym, and we appreciate your feedback about the equipment.
We will be sure to pass your feedback on, and we hope that you enjoy using all the other facilities available at Belle Vue Leisure Centre.
Kind Regards
Amir
I like the one Asian (south)…
I like the one Asian (south) receptionist who helped me to get my old membership back , where all the other staff wasn’t helping me at all.
And at last I’m able to come back to gym
Without begging every other staff member to let me use gym.
15 april 2026
Antwoord van Better - Belle Vue Leisure Centre
Hi Raja
Thank you for your review.
It is great to know that the receptionist at Belle Vue Leisure Centre has been able to assist with your enquiry, and we are sorry to hear that other team members were unable to assist.
We hope you enjoy using the facilities again, and if you have any further queries, please feel free to contact our Customer Service Team.
Kind Regards
Amir
I've been going to gym and classes on…
I've been going to gym and classes on and off for years, excellent gym equipment both mixed and ladies gym, very friendly gym always feel welcomed from staff and other gym users.
25 februari 2026
Antwoord van Better - Belle Vue Leisure Centre
Hi Deborah
Thank you for your review
We are very pleased to see that you have been and continue to enjoy the classes and facilities at Belle Vue Leisure Centre!
It is also great to know that the staff and members have been able to create a welcoming atmosphere, and we will pass your feedback on for the team to review!
Kind Regards
Amir
My experience has been wonderful The…
My experience has been wonderful The equipment in the facility is up-to-date and people at the facilities are friendly warm and welcoming It’s just a wonderful experience thank you.
15 juli 2025
Antwoord van Better - Belle Vue Leisure Centre
Hi Valerie,
Thanks for your review.
We are so pleased to hear that the staff at Belle Vue Leisure Centre have been so friendly and that your experience has been wonderful!
Warm Regards
Hazal
Antwoord van Better - Belle Vue Leisure Centre
Hi Michael
Thank you for your review.
It is great to see that the staff at the Belle Vue Leisure Centre are providing an outstanding service and creating a friendly atmosphere for all members.
We hope you continue to enjoy your experience with us, and thank you for choosing Better.
Kind Regards
Amir
Poor equipment and high price
I have tried a lot of gym within the area and I used to go here a few years ago as a student , the problem with this gym is that it’s very claustrophobic as it has no windows or ventilation anywhere .
For the price of 27£ even as a student blows my mind for the amount of equipment this gym has to offer . There used to be a stair master before but for some reason they removed it . The bicep curl bars and tricep ropes are so old that the strings are falling off them .
The owner should lower the membership fees to maximum 23£ atleast which would encourage more people to join this gym, the only reason I would go here is because it’s right behind my house . I am going to wait and if they do lower their price I will definately join and invite my friends as well .
Please don’t ignore this feedback and do something about the price and equipment . Saying “ thanks for your feedback we will work towards this “ just to reassure people won’t do anything . This gym has a lot of potential …
13 februari 2025
Review zonder uitnodiging
Antwoord van Better - Belle Vue Leisure Centre
Hi HZ,
Thanks for your review.
We are disappointed that you are not a fan of Belle Vue.
We are not sure if you are aware, but our student membership, which covers you across Manchester is £29 monthly. There is a £27 membership but this is for this centre only and is not exclusively for students.
Additionally, if you pay for the year upfront you get 12 months for the price of 10 and many of our students in the area choose this option as it does offer better value for money.
As a Charitable social enterprise, all the money we make goes back in to the business including refurbishments and updating equipment, as well as supporting the community in many different ways such as free memberships for refugees for a period of 6 months, warm spaces and our GLL Sports Foundation.
Due to rising utility costs and inflation, we are unable to reduce our membership fees.
We do appreciate your feedback and would encourage you to speak to a member of the concierge team on your next visit to request any gym equipment and they can look into if this would be possible.
Warm Regards
Hazal
I have nothing to complain about the…
I have nothing to complain about the staff, they are all kind and available to help. However I think that as Bellevue is now a big sport centre it deserve a better gym. The one that there is now, is small and quite dark as there are no windows that allow to see outside, so after a while you become a bit claustrophobic. Moreover, having been to other gyms in Manchester I can see that there are less machines. Because all this, I consider the monthly membership to expensive for what the gym offer. I really hope that there could be some improvements asap.
18 september 2024
Antwoord van Better - Belle Vue Leisure Centre
Dear Anna,
We appreciate your feedback and are pleased to learn of your positive experience with your membership at the Belle Vue Leisure Centre. It is rewarding to hear that our staff have consistently provided friendly and helpful service during your visits. We regret to hear about your concerns regarding the perceived lack of natural light in the gym, leading to a feeling of claustrophobia. However, we believe that the range of activities included in our membership packages justifies the associated fees. Your input regarding potential improvements to the facility has been duly noted, and we will ensure that the management team is made aware of your feedback for their consideration.
Thank you once again for taking the time to share your thoughts with us.
Sincerely,
Charmaine
The staff are extremely friendly
The staff are extremely friendly, and the gym is generally never too crowded, so equipment is almost always available. However, the bathrooms could benefit from more regular cleaning, and disinfectant for the equipment is often unavailable.
4 september 2024
Antwoord van Better - Belle Vue Leisure Centre
Hi Coco,
Thanks for your review.
We are so pleased to hear you are enjoying Belle Vue and have passed on your feedback to the centre.
Warm Regards
Hazal
Fabulous gym that encourages teens
Fabulous gym that encourages teens. All the staff have been amazing with my son (13yrs)
19 augustus 2024
Antwoord van Better - Belle Vue Leisure Centre
Good afternoon Gemma,
We appreciate your feedback.
We are pleased to learn of your son's positive experience with his membership at Belle Vue Sports Village. We are particularly happy to hear about the friendly and welcoming attitude of our staff during your son's visits to the centre. We trust that your son will continue to derive enjoyment from his membership at Belle Vue Sports Village.
Sincerely,
Charmaine
Good facilities, keep it up
Overall is good gym ,
Just need fitness’s classes in morning for mom especially , who are members of better .
To make sure or encourage people to come in classes advertised more and Attendence certificate , who finish the fitness classes .
18 mei 2024
Antwoord van Better - Belle Vue Leisure Centre
Good Morning Mehreen,
Thank you for your review and feedback.
We are overjoyed to know that you are enjoying the Gym and your membership at the Belle Vue Sports Village. We try our best to provide activities for all ages and abilities so we take on your feedback in regards to more variety of classes being available in the morning for parents. I will ensure to pass this feedback to the attention of the centre manager so they can look into the points you have raised. We hope you can continue to enjoy your membership and the available activities at the Belle Vue Sports Village.
Once again thank you for your feedback.
Kind regards,
Charmaine
Need more space for gym and new…
Need more space for gym and new machines plates are less in quality if someone doing legs you have to wait
17 mei 2024
Antwoord van Better - Belle Vue Leisure Centre
Good morning Muhammad,
Thank you for taking the time to provide us with your feedback.
We regret to learn that the Belle Vue Leisure Centre does not fully meet your workout needs due to space constraints. We would like to inform you that we have other fitness centers in Manchester, which are more spacious. You are welcome to visit any of these alternative locations to determine if they better accommodate your requirements.
Thank you for your understanding and we hope to provide you with a more satisfactory experience at one of our other facilities.
Sincerely,
Charmaine
Return to fitness
Only rejoined the centre this year and attended the past couple of weeks. So far, staff from the desk has been helpful, I like the app, it’s easy to navigate and to book fitness classes. The facilities are ok, would rather have a ‘proper’ studio than random spaces allocated for fitness classes (spin and/or other)
18 januari 2024
Antwoord van Better - Belle Vue Leisure Centre
Hi
Thank you for taking the time to leave a review.
We are pleased to see you are getting to know our friendly staff and that you like our App.
We will pass your feedback on to the centre regarding the Spin Classes.
I hope this helps
Regards
Amir
I bought a gym membership and after I…
I bought a gym membership and after I bought it it says I need student id and I can't use it until I get it so please make it that u have to put the proof before u buy so when u buy it ur jus ready to begin
7 november 2023
Antwoord van Better - Belle Vue Leisure Centre
Good Morning Hamza,
Thank you for your review.
Please be advised that our Student membership states that proof is required for this membership type in the membership information online. However, once you purchase the membership this does not stop you from using the membership. Customers have up to 20 days to submit their proof of eligibility or the membership will be suspended after such time. We will also send the member reminder emails to remind them to upload their proof of eligibility so the membership is not suspended after the 20 days. Once the proof is uploaded you can continue with your membership as normal and you will receive an email once your document is approved.
Hope this clarifies.
Kind regards,
Charmaine
Absolutely amazing service
Absolutely amazing service! The staffs are super fantastic people! Thank u so so much for the service!
14 oktober 2023
Review zonder uitnodiging
Antwoord van Better - Belle Vue Leisure Centre
Good Morning,
Thank you for leaving our Centre staff a lovely review.
We are very proud to see them receiving 5-stars.
I will send your review to the Centre Manager.
Kind Regards
Amir
Not recommended!
For the membership price, you’d expect « Better » to be better! Very limited space and machines, with no staff members available except the reception desk. The women gym is the only positive part and I gave 2 stars for that :)
2 oktober 2023
Antwoord van Better - Belle Vue Leisure Centre
Good Evening Amina,
Thank you for your review.
We are very happy to hear that you are enjoying the Women's only Gym at the Belle Vue leisure centre. We are disappointed that you feel like our membership fee is not good value for money as we believe this is value for money for the activities included in this membership type. You are able to use the Gym at all times and any Fitness classes available at the Belle Vue leisure centre.
We apologise that this facility is small but this is not something we have control over. We hope you can continue to enjoy the Women's Only Gym at this centre and we appreciate the time you took to write the above feedback. Through feedback we can identify improvement areas and provide a better service.
Kind regards,
Charmaine
Trainings are well challenging and…
Trainings are well challenging and trainers are well on it
13 juli 2023
Antwoord van Better - Belle Vue Leisure Centre
Good Afternoon Pascal,
Thank you for your review.
We are really delighted to hear that you are enjoying your membership at the Belle Vue Leisure centre and the Fitness Instructors are assisting you with your fitness programme. We hope you continue to enjoy your membership going forward and the activities we offer at this centre.
Kind regards,
Charmaine
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.