Got a room at Gatwick South that included carparking for the week we were away. Room was 'adequate'. Clean, but be under no illusion it is TINY. A real struggle with any amount of luggage. The rea... Toon meer
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Lees wat reviewers zeggen
BLOC by name BLOC by nature Thought I try a different hotel for one night, one of the WORST accommodation I’ve ever had, room so basic I felt I’d been put in a holding cell (Cell block H sp... Toon meer
Bedrijf heeft geantwoord
We stayed at the bloc gatwick last week. We won’t use the premier inn any more as stick and tired of rude staff broken light fittings sticky surfaces and a two in the toilet. Bloc was fantastic, e... Toon meer
Bedrijf heeft geantwoord
Attracted by its adjacency to airport security in south terminal we booked a night prior to our early morning departure. The room was compact but certainly adequate for our brief stay, the wet r... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Bloc is a short-stay hotel designed to give you the very best of everything needed to sleep, shower and step out fresh into a new day. Lightspeed Wi-Fi, high-powered showers, sound-proofed rooms and big comfy beds. It is everything you need, and none of what you don't. No bells, whistles, just pure rest and relaxation.
Contactgegevens
South Terminal, RH6 0NQ, Gatwick Airport, Verenigd Koninkrijk
- 02030510101
- bookingslgw@blochotels.com
- www.blochotels.com
2,4
Slecht
26 reviews
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Outstanding customer care
Outstanding customer care! This was my 2nd booking at the Bloc Hotel in Gatwick South terminal.
I have to say it’s the only time I have travelled to airport check-in totally stress free.
But I have to say I have never experienced such a caring and thoughtful customer service. I had unfortunate unforeseen circumstances with my 2nd booking and needed to contact them. They replied to my email immediately and were AMAZING!
Such a state of the art set up and easy check in and out makes it a must!
Highly recommend this hotel. Thank you Bloc you did well and I wanted others to know.
15 november 2022
Review zonder uitnodiging
Antwoord van Bloc Hotels
Hi Sheila,
thank you for your glowing feedback.
It’s wonderful to hear that your experience with Bloc Gatwick has been so positive, and that our team could provide the outstanding customer care you needed during unforeseen circumstances. We’re delighted that you found our set-up, check-in, and check-out process stress-free and efficient, making your trip even smoother.
Your kind recommendation means a great deal to us, and we’re thrilled to know we’ve left such a positive impression. We look forward to welcoming you back again in the future.
Best wishes, Katie
Bloc hotel stay I stayed in the bloc hotel the night…
I stayed in the bloc hotel the night before my flight in august as the flight was a very early time. I’ve stayed here before and it never fails to impress me it’s modern, clean, and very comfortable. So easy to check in and out. You can use your own phone or I pad in the room. Would definitely stay here again and would highly recommend.
6 augustus 2022
Review zonder uitnodiging
Antwoord van Bloc Hotels
Hi there,
thank you for your valuable feedback.
We’re so pleased to hear that your stay was once again comfortable and convenient. It’s great to know that the modern amenities and easy check-in process continue to impress you. We look forward to welcoming you back again for your next trip.
Best wishes, Katie.
Sleep impossible @ bloc gatwick
Bloc hotels sound amazing - optimum room temperature as agreed with a Scandinavian Sleep Institute, powerful drench showers - just perfect for a great night sleep.
The room however was far from this promise.
1. Optimum room temperature for sleep is between 16 and 18 degrees however bloc rooms can’t drop the temperature lower than 20 which means the rooms are far too warm for optimum sleep.
2. Drench showers are far from powerful and for our room they dripped large amounts of water every hour or so so sleep was impossible.
3. Turning off the lights in the room leaves the outside purple strip light still on and with a blind that does not block out light, the room is bathed an a purple glow - again impossible to sleep.
After 2 hours trying to sleep we had to go to reception and ask for another room which was given to us hence the 2 star rather than 1 star review
Bloc also refunded 20% of the price however, with the lack of sleep this seems to be in appropriate for the promises the gave on their website
If you do plan staying at bloc - go for a cheep room with no windows but we will never stay there again unless these issues are fully resolved and can’t recommend bloc hotels to anyone. Pay the higher price and go to a hotel where sleep is possible.
31 januari 2022
Review zonder uitnodiging
Antwoord van Bloc Hotels
Hi Tim,
I’m truly sorry to hear about the issues you experienced during your stay, especially regarding sleep comfort. We strive to provide a restful environment for all of our guests, and it’s clear we fell short in your case.
We’ve taken note of your feedback on the room temperature, shower functionality, and the lighting issues to ensure that these areas are reviewed and improved. It’s unfortunate that these challenges affected your stay, and I hope we can regain your trust in the future.
Should you decide to give us another try, I’d be happy to help ensure your next experience is much more comfortable.
Best wishes, Katie
Absolutely brilliant
Absolutely brilliant, what can I say, outstanding customer service at the Gatwick hotel. Through the COVID crisis my booking was cancelled and Leticia helped me rebook for next year with ease.
Thank you so much :)
19 november 2021
Review zonder uitnodiging
Antwoord van Bloc Hotels
Hi Zoe,
thank you for your wonderful feedback.
We’re so pleased to hear that Laticia was able to assist you during such a challenging time and make the rebooking process smooth. We’ll be sure to pass on your kind words to her. We look forward to welcoming you back to Bloc
Best wishes, Katie.
Good hotel ,nice price ,nice room
26 oktober 2019
Review zonder uitnodiging
Antwoord van Bloc Hotels
Hi Metha, thanks so much for this wonderful positive review. We've aimed to make everything about staying here at Bloc as simple and streamlined as possible, keeping everything clean and fresh. It's always great to know we've succeeded. I'm so pleased there's nothing negative to say about your time here and we'll very much look forward to having the opportunity to welcome you back to stay with us at Bloc. All the best Katie, Guest Relations
Bloc Gatwick wonderful start to our holiday.
Stayed in this hotel the night before our flight. The VIP room was lovely and we had the runway room as requested. I found the staff very helpful and friendly. It was a really good start to our holiday. We have booked the same type of room for a holiday next year.
11 september 2019
Review zonder uitnodiging
Antwoord van Bloc Hotels
Hi June,
thank you for your feedback.
It’s great to hear that you enjoyed your VIP room and runway view, and that the staff were helpful and friendly. We’re so pleased your stay was a positive start to your holiday, and we look forward to welcoming you back for your upcoming trip.
Best wishes,
Katie, Guest Relations
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