Blocsphere Property Management Reviews 

80
TrustScore 1.5 uit 5

1,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

We appointed them having had an awful experience with First port. Sadly it looks like we've jumped out of thr fire into the frying pan. They didn't even bother visiting our development for seve... Toon meer

Beoordeeld met 1 van de 5 sterren

Appalling. No upkeep of property. Unwilling to meet to discuss. No transparency of fees. Bills left unpaid. Property run down and constant promises but no action. Extricating ourselves from their mana... Toon meer

Beoordeeld met 1 van de 5 sterren

Blocsphere have stolen residents' money - approximately GBP40k in "service charges" (except they have not provided a service). Blocsphere have not answered letters or emails for at least a year. Menac... Toon meer

Beoordeeld met 1 van de 5 sterren

I have contacted this company maybe ten times now, been chasing them since February 2022 by phoning and emailing them and been ignored since then. Still got 5 tiles in my roof missing after the big wi... Toon meer

Bedrijfsgegevens

  1. Eigendomsbeheerder

Geschreven door het bedrijf

Our property management services cover residential apartment blocks, housing estates, office and industrial premises, shopping centres, retail parks, and leisure facilities including open public spaces.


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

80 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,3

Alle reviews

(80)

9 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Hannah in the accounts department gave…

Hannah in the accounts department gave me a very comprehensive reply to my service charge account queries. Hannah’s responses, via email, were fast and comprehensive. Hannah’s professionalism is appreciated.

3 december 2021
Review zonder uitnodiging
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Antwoord van Blocsphere Property Management

Thank you for the great review Vega!

Beoordeeld met 5 van de 5 sterren

Blocsphere are so helpful

Blocsphere are so helpful, they are really friendly but most importantly they respond so quickly with everything you need support with. They really stand out as superior to most management companies.

24 november 2021
Review zonder uitnodiging
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Antwoord van Blocsphere Property Management

Thank you for the great review Helen! It's very appreciated.

Beoordeeld met 5 van de 5 sterren

Thank you Kellianne for your quick reply.

We pay Invoices on behalf of our landlords so I emailed blocsphere to confirm if they had received the funds and Kellianne confirmed the payment was received.
Thank you for your quick reply

23 november 2021
Review zonder uitnodiging
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Antwoord van Blocsphere Property Management

Thank you for the review! We have passed your comments over to Kellianne.

Beoordeeld met 5 van de 5 sterren

Requested a Sales Pack from the…

Requested a Sales Pack from the management company, their response was first class. I was sent an invoice which on receipt of payment Kellianne was able to provide me the information well within the quoted number of days.
Excellent service.

23 november 2021
Review zonder uitnodiging
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Antwoord van Blocsphere Property Management

Thank you for your review! We always aim to deal with any queries as swiftly as we can.

Beoordeeld met 5 van de 5 sterren

We’ve been working as a contractor for…

We’ve been working as a contractor for Blocsphere for the last year and have had a great experience so far. Good work and good on time payment! Special thanks to Thomas Swancott.

22 november 2021
Review zonder uitnodiging
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Antwoord van Blocsphere Property Management

Thank you for the great review Tom, we will pass the special mention over to our Property Administrator, Thomas!

Beoordeeld met 1 van de 5 sterren

Free from the clutches of Blocsphere…

Free from the clutches of Blocsphere Property Management. This is a short follow-up review for interested parties. Two elderly and dear friends of mine found themselves under the yoke of these jokers. As neither is computer literate I'm posting this on their behalf. It was a horrible and intimidating experience spread out over 2 years. It included no stop letters and legal threats to a retired couple in their 70's. Shocking I know, but that did not stop Blocsphere Property Management from barraging them with endless threats and legalese B.S. The irony here is while money is obviously foremost on their minds; little or no work was undertaken on the property in question. A rather odd business model - no?
The joyful news is - the couple in question as well as the whole block of residents decided to take on the beast, eventually bringing them down with a terrific crash. So in summary: small, quiet block of peaceable residents (1) - Blocsphere Property Management (Nil). For those out there, having to deal with their ‘services’, challenge ‘and thou will be rewarded’ (and vindicated). By the way, you’ll notice reviews of Blocsphere Property Management are highly polarised, that in itself is telling! When no middle ground is seen, you need to decide which of the two parties are more likely to be telling the truth, those giving or those receiving. I leave it to readers to decide.

6 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A 5 Star Company

A 5 Star company that has made our block of 23 flats easy to manage. We now comply to all the current laws and feel safe in Blocspher's hands.

23 juni 2021
Review zonder uitnodiging
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Antwoord van Blocsphere Property Management

Thank you Ant for the kind review and great feedback!

Beoordeeld met 5 van de 5 sterren

We've worked with the company for a few…

We've worked with the company for a few years now. They're great people to work with and prompt payment on any invoices we raise

16 juni 2021
Review zonder uitnodiging
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Antwoord van Blocsphere Property Management

Thank you for the great review Ashley!

Beoordeeld met 5 van de 5 sterren

Top notch:)

Where do i start, Blocsphere are very friendly and so so helpful every time I call. Recognition especially for Tara , Charlotte and Jack, all great at their roles and a credit to the company, keep up the good work :)

11 juni 2021
Review zonder uitnodiging
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Antwoord van Blocsphere Property Management

Thank you for the great feed back! It's very much appreciated.

Beoordeeld met 5 van de 5 sterren

Professional, responsive, reliable!

Professional, responsive, reliable!

I highly recommend Blocsphere to anyone in need of a great property manager.

Raj
Head of Business Development
Vinci Response Services

11 juni 2021
Review zonder uitnodiging
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Antwoord van Blocsphere Property Management

Thank you for the great feedback Raj!

Beoordeeld met 5 van de 5 sterren

Blocsphere always go out of there was…

Blocsphere always go out of there was to solve any issues. They have great systems and processes that make my life so much easier.

10 juni 2021
Review zonder uitnodiging
Logo Blocsphere Property Management

Antwoord van Blocsphere Property Management

Thank you for your great feedback Dave!

Beoordeeld met 1 van de 5 sterren

Very poor or rather non-existent service

My stepdaughter owns a flat in London 'managed' by Blocsphere. For months she has attempted to get someone to look at damp. Her experience has been a series of broken promises and fob-offs with 'it's a matter for the freeholder'. NO; Blocsphere is paid to sort this stuff out by the freeholder. If Blocsphere wants to reply I can give more information and we can attempt to build some bridges and restore its awful reputation.

24 mei 2021
Review zonder uitnodiging
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Antwoord van Blocsphere Property Management

Hello Michael,

We are sorry to hear that you have not experienced our usual high standard of customer care on this occasion. I have passed your details over to the Property Manager for that area, and we shall endeavour to resolve any remaining issues as quickly as possible.

Thank you for your feedback, which we use to continuously improve our services.

Many thanks,
Charlotte

Beoordeeld met 5 van de 5 sterren

Great customer service

I absolutely love working for Blochsphere property management. We have cleaning the communal areas in Gravesend for two years now and the building is always kept up to date. They have recently painted the whole building and it looks absolutely great.
Excellent company and great at what they do.

3 december 2020
Review zonder uitnodiging
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Antwoord van Blocsphere Property Management

Thank you for the great review Ava, your comments are very much appreciated.

Beoordeeld met 5 van de 5 sterren

Very Good Company to Work For

Friendly & Courteous, Efficient and Effective Communicators, sufficient evidence provided for each job they require us to carry out.

Dan Marriott
Business Development Manager

London Flood Prevention

26 november 2020
Review zonder uitnodiging
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Antwoord van Blocsphere Property Management

Thank you Dan for the kind review and positive comments.

Beoordeeld met 5 van de 5 sterren

I have done work for them on several…

I have done work for them on several occasions and found them a very good trustworthy business to work for, and working to very high standards. I would recommend them.
Corden Smith
t/a Hereford Carpet Cleaning Company

25 november 2020
Review zonder uitnodiging
Logo Blocsphere Property Management

Antwoord van Blocsphere Property Management

Thank you Corden for the kind review and positive comments.

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