Absolutely disgraceful service. Was asked to pay extra to refill a basic form, refused, then couldn’t rebook due to their “7-day rule.” When I called, they offered to rebook for $80. Staff was rude a... Toon meer
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Lees wat reviewers zeggen
Recieved great service from Priyanka.I am here to pickup my passport. I really appreciate the way she helped me.
Excellent experience of customer service at BLS Toronto office today and my special thanks to Ms. Pooja Sharma at counter # 3 who patiently went through my OCI application and steered it through with... Toon meer
I had to visit BLS Brampton twice in the week of Sept 19, 2022. My two visits included long wait times of two to three hours as I couldn't get an appointment at short notice. I was in the queu... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
BLS International Canada Services Inc. is a trustworthy outsourcing partner of the High Commission of India in Ottawa and the Consulate General(s) of India in Toronto and Vancouver (Canada) for managing the administrative and non-judgmental tasks of processing Visa, Passport, OCI and Consular applications
Contactgegevens
3,9
Goed
265 reviews
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Recieved great service from Priyanka.I…
Recieved great service from Priyanka.I am here to pickup my passport. I really appreciate the way she helped me.
14 mei 2026
Review zonder uitnodiging
BLS Ottawa staff was unhelpful and…
BLS Ottawa staff was unhelpful and their service is absolutely rude and rubbish!
7 mei 2026
Review zonder uitnodiging
Absolutely disgraceful service
Absolutely disgraceful service. Was asked to pay extra to refill a basic form, refused, then couldn’t rebook due to their “7-day rule.” When I called, they offered to rebook for $80. Staff was rude and misleading about their own policies. This is not customer service—it’s exploitation.
They have fake 5 star reviews from India.
27 april 2026
Review zonder uitnodiging
BLS is a waste of time
BLS is a waste of time. Even if we take the premium lounge, they don’t provide proper service. And if the delivery date goes beyond 10 days, we still have to stand in line for pickup.. And those guys don’t even deserve 1 star
20 april 2026
Review zonder uitnodiging
Digesting website and digesting…
Digesting website and digesting requirements
12 april 2026
Review zonder uitnodiging
Garbage service
If there were an option, I would give you zero stars.
We went for passport renewal and visited the center in person. There were a lot of people waiting for their turn, so we chose the premium service and paid around $100–$150 for it. Honestly, it feels like a complete waste of money.
Now it has been three months, and my passport is still not renewed. I have an important interview scheduled, which I’ve already had to reschedule three times because I still don’t have my passport.
When I try to contact you, there is no proper or direct contact number available. You say you will call back within 24 hours, but it has been 10 days and I still haven’t received any call. This is extremely frustrating and disappointing.
We are paying a lot of money for this service, but the experience has been very poor. At this point, it feels like it would have been better to travel back home and renew the passport there instead.
27 januari 2026
Review zonder uitnodiging
Why do paper application when we have…
Why do paper application when we have already done an online application. Why do demand draft when we can easily pay online.
6 maart 2026
Review zonder uitnodiging
Huge line moving at a snail’s pace in a…
EDIT: Fourth Visit - in spite of now getting the so-called "Premium Lounge", am still getting turned back for various Kafka-esque reasons (provide a "copy" of the blank back page of a certificate). Bottomline is that the work is not getting done here, even Premium Lounge does not feel premium at all!
ORIGINAL REVIEW: Huge line moving at a snail’s pace in a dark building in Winnipeg - only one person at the front desk creating an artificial bottleneck and confirming the impression that the “premium lounge” is the only way to avail services that we are entitled to by law.
Terrible optics for the Indian government to engage this agency for simple matters like passport surrenders that could be handled remotely.
27 februari 2026
Review zonder uitnodiging
Antwoord van blsindia-canada.com
Thank you for your feedback, and we regret any inconvenience caused.
While we strive for efficient service, unforeseen delays may occasionally arise. We sincerely appreciate your patience and understanding, and we remain dedicated to continually improving and streamlining the experience for all our applicants.
Raman and Gursimran helped in filling…
Raman and Gursimran helped in filling documents. Very good service provided by BLS.
28 februari 2026
Review zonder uitnodiging
Antwoord van blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
Great and fast work even walk in
Great and fast work even walk in
Thanks preeti and whole team for helping us
28 februari 2026
Review zonder uitnodiging
Antwoord van blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
Preeti at bls gave me best and fast…
Preeti at bls gave me best and fast service helping in my documentation thank u
28 februari 2026
Review zonder uitnodiging
Antwoord van blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
The staff is very nice they took care…
The staff is very nice they took care of your every paperwork Preeti Kanika
27 februari 2026
Review zonder uitnodiging
Antwoord van blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
I had an amazing experience with…
I had an amazing experience with Ms.Arzoo regarding my PCC application. Amazing girl, very humble and polite. Dedicated for her work and very professional.
26 februari 2026
Review zonder uitnodiging
Antwoord van blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
I had great service with preeti mam
I had great service with preeti mam. She was so nice and so helpful in my application. Highly recommended.
26 februari 2026
Review zonder uitnodiging
Antwoord van blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
We received excellent and quick service…
We received excellent and quick service from Gursimran and Ritika today at BLS in Winnipeg.
Appreciate both for your help!
25 februari 2026
Review zonder uitnodiging
Antwoord van blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
I went to bls today for my OCI…
I went to bls today for my OCI applications n tbh I had great experience with gagan and noor they helped me alot with my applications very quick service.
26 februari 2026
Review zonder uitnodiging
Antwoord van blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
Officer Muskaan is really soft spoken…
Officer Muskaan is really soft spoken and helpful person
26 februari 2026
Review zonder uitnodiging
Antwoord van blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
My Passport Surrender application…
My Passport Surrender application returned by BLS Brampton claiming the signature was “not on a white background,” even though it was clearly on a plain white background, properly sized, and within the box. The system accepted the signature at submission, yet it was later rejected without clear explanation, causing unnecessary delays and courier charges. I strongly suggest applicants write directly to the Consulate for approval first and, once approved, send the application to BLS to avoid unnecessary rejection and delay. BLS STAFF IS COLOUR BLIND AND NOT TRAINED TO THE MARK,Sharing this for awareness so others can protect themselves from similar issues.
25 februari 2026
Review zonder uitnodiging
Antwoord van blsindia-canada.com
Thank you for reaching out. Your feedback is extremely valuable to us as it helps us to improve our services. Please feel free to contact us directly at our helpline so we can discuss your concerns in more detail and work on a solution.
Pathetic!! Scammers always ask for more money
Pathetic!!! These people are SCAMMERS. They find faults and errors so they can ask you more money. Also all these positive reviews are FAKE. Go experience yourself. I will take this guys to the court. I am disappointed and had very bad experience and have all proofs from many others who have experienced the same thing. Customer service people are of NO HELP as they are also involved in scamming people. Everyone should SUE them. I have many proofs and I am going that route. This is insane and bullshit. Indian consulate will know soon.
23 februari 2026
Review zonder uitnodiging
Antwoord van blsindia-canada.com
We take feedback like yours seriously and are deeply concerned to see your comment.
Our organization is committed to ethical practices and transparency in all our operations. Please reach out to our customer service team directly for immediate assistance so we can gain a better understanding of the situation and determine how we may assist you.
Good service staff is very friendly and…
Good service staff is very friendly and helpful
Had good experience with Kanika and Gursimran
25 februari 2026
Review zonder uitnodiging
Antwoord van blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
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