Very easy to order, units was clean and true to size I booked, easily accessible and very professional service was provided. Will be using again
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very easy to communicate with, nothing was too much trouble. The customer portal is very useful especially when information was needed outside of business hours. I would not hesitate to use.
Bedrijf heeft geantwoord
Initial contact was by phone and Henry was very helpful in explaining everything. Online booking was straightforward and subsequent information and communication was great. The site appears to be wel... Toon meer
Bedrijf heeft geantwoord
I think I found the very best option for storage - Price ? Blue Bear is number 1 , customer service is second to nobody , facilities ? The entire site is brand new and feel clean and well managed . F... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Blue Bear Self Storage
Geschreven door het bedrijf
When you choose Blue Bear Self Storage you get unmatched convenience, security, and value. Our friendly team is dedicated to providing the best customer service, ensuring your storage experience is smooth and hassle-free. With state-of-the-art security features, including 24-hour CCTV monitoring and personalized access, your belongings are in safe hands. We offer a range of storage options and sizes to fit your needs. As we strive to be the best, we continuously improve our services to exceed your expectations. Reclaim your space with ease at Blue Bear Self Storage.
Buckingham Bury St Edmunds Corby huntingdon Petersfield St Ives
Contactgegevens
Verenigd Koninkrijk
- 02039812900
- info@bluebearstorage.co.uk
- www.bluebearstorage.co.uk
4,9
Uitstekend
523 reviews
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Rip off and money grabbers
Only booked the unit for a month handed keys back and they charged another month as apparently have to give 4 weeks notice. So apparently should have given notice the day I collected the keys, what a joke and really rude and unhelpful when trying to sort it out and offered no option but to pay with a remark of its in the T & C'S THERE ARE FAR BETTER COMPANIES THAN BLUE BEAR CHECK THEM OUT FIRST.
9 mei 2025
Antwoord van Blue Bear Self Storage
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you were disappointed with your experience when you finished storing with us back in June, and that our four-week notice period came as a surprise.
We strive to be as transparent as possible with customers. The notice requirement is included in the licence agreement, booking confirmation, and move-in emails. We completely understand how frustrating it can feel when something doesn’t match your expectations, especially for a short stay.
Your feedback is very much appreciated, and we will be reviewing how we communicate this policy to make it even clearer in the future. We are grateful that you chose to store with us and wish you all the best going forward.
Kind Regards
The Blue Bear Self Storage Team
From the first enquiry
From the first enquiry, to booking was such a good experience. Helpful, talked me through whole process and asked me what sort of furniture to store to make sure I got the right one. Would have no hesitation in using them again
11 oktober 2025
Antwoord van Blue Bear Self Storage
Thank you so much for your lovely feedback. We’re really pleased to hear that you had such a positive experience from your first enquiry through to booking. It’s great to know our team were able to help you find the right storage option and make the process smooth and straightforward.
Antwoord van Blue Bear Self Storage
Thank you for your great feedback! We are so pleased to hear you found everything clear, easy to understand, and efficient — that is exactly what we aim for. Really appreciate you taking the time to share your experience!
Kind Regards
The Blue Bear Team
What a great team behind Blue Bear Self…
What a great team behind Blue Bear Self Storge. My first person I spoke to was Harry. What a helpful and professional person he is. Probably should get a pay rise. Then the next person was a very nice lady who I unfortunately have forgotten her name but she was so helpful. I personally wouldn’t go anywhere else. These are definitely the people to trust.
2 oktober 2025
Antwoord van Blue Bear Self Storage
Thank you so much for your wonderful review! We’re delighted to hear that Harry and the rest of our team made such a positive impression. We’ll be sure to pass your kind words along to him and Jackie as well! It means a lot to know you trust us and wouldn’t go anywhere else. We really appreciate you taking the time to leave your feedback.
Jackie and Harry are super helpful
Jackie and Harry are super helpful! Many thanks,William.
30 september 2025
Antwoord van Blue Bear Self Storage
Thank you so much for your kind words! We're delighted to hear that Jackie and Harry were able to help — we'll be sure to pass along your appreciation. We’re always here if you need anything else.
Antwoord van Blue Bear Self Storage
Hi Emma, Thank you for your kind review regarding our facilities! We are glad that you found this all easy to book and were satisfied with our security features as well.
Great customer service with timely…
Great customer service with timely responses from Harry and Jackie to all queries regarding a unit at Petersfield on behalf of a client. Will definitely recommend.
30 september 2025
Review zonder uitnodiging
Antwoord van Blue Bear Self Storage
Thank you so much for your kind words! We are delighted to hear that Harry and Jackie were able to support you with timely responses regarding the Petersfield unit. We will be sure to pass your feedback on to them, they will be so pleased! We really appreciate your recommendation. Thank you for choosing Blue Bear for your self-storage needs.
Kind Regards
The Blue Bear Team
Antwoord van Blue Bear Self Storage
Thank you for your kind words! We are so glad you found our service efficient, friendly, and professional. That’s exactly what we strive for every day.
Kind Regards
The Blue Bear Team
Seamless process
Seamless process to book a container. Accessing the secure storage is simple. Container is high quality. I will use them again and recommend to others.
28 september 2025
Antwoord van Blue Bear Self Storage
Thank you so much for your excellent feedback! We are delighted to hear the booking was seamless, access was nice and simple, and that the container quality met your expectations. It means a lot that you will use us again and recommend us to others — we really appreciate your support!
Kind Regards
The Blue Bear Team
Pretty easy to sign up and to gain entry
27 september 2025
Antwoord van Blue Bear Self Storage
Thank you for your feedback. We are really happy to hear you found the sign-up and entry process nice and easy. Making things simple and stress-free is exactly what we aim for, so it’s great to know that it worked well for you!
Kind Regards
The Blue Bear Team
Great Facility
Easy to use and communicate with staff. Happy with quality and size, it’s been very useful.
Would recommend.
19 september 2025
Antwoord van Blue Bear Self Storage
Thank you for your kind words! We are so pleased to hear you found everything easy to use, our team helpful, and the storage space just right for your needs. It’s great to know it has been useful for you, and we really appreciate your recommendation!
Kind regards
The Blue Bear Team
Very happy so far.
I did get in a muddle trying to book the locker online but was able to speak to someone on the phone who helped me. I have only been using my locker for a week but so far all is good. The locker is nice and clean. This is for house move storage, no chain involved. I am able to access the locker to start moving things in as I sort them out. Less stressful. So far I am very pleased.
18 september 2025
Antwoord van Blue Bear Self Storage
Thank you so much for your feedback!
We’re so happy to hear our team was able to assist you over the phone.
It’s great to know you’ve found the locker clean and easy to access, and we're glad we can take some pressure off your house move!
We really appreciate you choosing us for your storage needs, and we’re here if you need any further assistance whilst your storing with us
Blue Bear - Your best local Storage solution
Have used Blue Bear for couple of years now to store houses contents and have found them helpful and accommodating. Downsized units and again helpful as ever. Sensible pricing and helpful courteous staff, recommended.
Am not associated with the company just my honest opinions.
23 september 2025
Review zonder uitnodiging
Antwoord van Blue Bear Self Storage
Thank you so much for your loyal support over the past couple of years! We are delighted to hear that our team has been helpful and accommodating throughout, with your original storage unit or when downsizing units. It’s great to know you value our pricing and service, and we truly appreciate your kind recommendation.
Kind Regards
The Blue Bear Team
The booking process is very easy
The booking process is very easy and the communications clear.
Accessing the storage site was also easy using the app.
A very slight downside is that lock is a bit fiddly, but overall the complete process was clear and not confusing.
14 september 2025
Antwoord van Blue Bear Self Storage
Thank you for your thoughtful feedback! We are really glad to hear you found the booking process simple, communication clear, and accessing the site easy with the Bear Box app. We appreciate you pointing out the lock being a little fiddly. Overall, we are delighted the process felt straightforward and not confusing, and we are grateful for your review!
Kind Regards
The Blue Bear Team
Excellent customer service..
Excellent customer service...
When setting up my 20 ft container to store my Mercedes for the winter in Bury St Edmunds the customer service was very good...especially a guy called Harry who sorted stuff out for me and went out of his way to get me a container with easy access for my old Mercedes. Cheers Harry.....Dan
12 september 2025
Antwoord van Blue Bear Self Storage
Thank you so much for your great review, Dan! We are delighted to hear that the team, and especially Harry, was able to get everything set up just right for your Mercedes. We will be sure to pass along your kind words to him. It is fantastic to know you are happy with the service and the easy access. We really appreciate you choosing us for your storage!
Kind Regards
The Blue Bear Team
Very easy too sort storage out and…
Very easy too sort storage out and helpful on the phone always have been helpful and quick and that’s why I decided too put another storage with them
4 september 2025
Antwoord van Blue Bear Self Storage
Thank you for your wonderful feedback! We are so pleased to hear that sorting storage with us has been quick and easy, and that our team has always been helpful over the phone. It means a lot that you have chosen to take another storage unit with us. We truly appreciate your trust and continued support!
Kind Regards
The Blue Bear Team
wow, talked to a human
just so nice to get to actually talk to a human being , that is helpful / polite and you know exactly where you stand. Quick/clean efficient. Thank you Bluebear
9 september 2025
Antwoord van Blue Bear Self Storage
Thank you so much for your kind words! We are really glad to hear you had such a positive experience with our team. Providing helpful, polite, and efficient service is what we always aim for, and it’s great to know we made things clear and straightforward for you. We truly appreciate your feedback!
Kind Regards
The Blue Bear Team
Antwoord van Blue Bear Self Storage
Thank you for your feedback and the 5 Star review. We are glad that you found everything went to plan for you.
Kind regards
The Blue Bear Team
First Class
Ease of ordering, Clean, Tidy, Very accessable area, On opening container this was also very clean with a heavy duty padlock, 5 stars, Cant fault the whole thing.
1 september 2025
Antwoord van Blue Bear Self Storage
Thank you so much for your 5-star review! We are delighted to hear you found the booking process easy and the facility clean, tidy, and accessible. It is great to know the container met your expectations and that the heavy-duty padlock gave you extra peace of mind. We really appreciate your feedback and look forward to continuing to provide you with a seamless experience.
Kind regards
The Blue Bear Team
Sales was good.After sales was excellent as we had problems with the key pad.The unit was very clean
Sales was good, after Sales was excellent as we had problems getting into the site. When we opened our unit how clean it was.
14 augustus 2025
Antwoord van Blue Bear Self Storage
Thank you for sharing your experience! We’re so glad to hear that our sales and after-sales teams were able to assist you quickly with the keypad issue. It’s great to know the unit met your expectations for cleanliness as well. We truly appreciate your feedback and look forward to serving you again in the future!
Kind Regards
Blue Bear Team
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