Appalling service received when attempting to change a ticket on the day of travel. Very hard to understand the CSR due to English being her 2nd language. Asked to speak to a manager and again Englis... Toon meer
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Lees wat reviewers zeggen
The flight centre website was easy to navigate. Same as other platforms. The difference was the Flight Centre immediately tells u that a flight u chose is no longer offered by the airline, or that ur... Toon meer
Bedrijf heeft geantwoord
Fairly easy to use website. Changing queries and filters a little slow. Ultimately gets the job done. Would be nice if you could see alternative options like fly up on one carrier and return on anothe... Toon meer
Bedrijf heeft geantwoord
I was stuck with my immediate travel to the US until when I stumbled onto your Website. Although it was NEW to me I made a few search of REVIEWS for your site and found out to be above average (3... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Search and compare flights to find the best price.
Geschreven door het bedrijf
- Search and book flights online
- Flight Centre is South Africa's leading travel retailer, now bringing you secure online booking for our large range of domestic and international flights.
Contactgegevens
299 Pendoring Road, Blackheath, 2195, Johannesburg, Zuid-Afrika
- 0877 40 51 05
- onlinesupport@flightcentre.co.za
- www.bookings.flightcentre.co.za/fc
3,8
Goed
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great price and super easy to book
24 maart 2022
Antwoord van Flight Centre Online
Dear Customer
Thank you very much for the positive review. We are delighted you found our online booking platform user friendly with great pricing. We look forward to reserving your future travels. ~Thea
Really easy with lots of time options.
24 maart 2022
Antwoord van Flight Centre Online
Dear Coryl
Thank you for rating Flight Centre's Online Booking tool. We strive to provide our customers with a seamless booking platform with plenty of options and we are pleased that you benefitted from this.
~Lynette
Battled to do seating arrangement on…
Battled to do seating arrangement on Qatar Airways
24 maart 2022
Antwoord van Flight Centre Online
Dear Customer
Thank you very much for your feedback. We apologize for the delay you have experienced in this regard. We have escalated your seating request to the Online team who will be in contact to assist you with your 10th of August departure. ~Thea
Excllence is this.
24 maart 2022
Antwoord van Flight Centre Online
Good day
We thank you for sharing your 5-star experience with us and for entrusting your travel to Flight Centre. We are so happy that you are happy and hope to be of assistance again for future journeys.
~Emily
Very quick service and user friendly
24 maart 2022
Antwoord van Flight Centre Online
Dear D van der Kaay
Thank you very much for the positive feedback. We are delighted you enjoyed using our online booking platform and found it user friendly. We look forward to reserving your future travels. ~Thea
Was so quick and easy to do my booking
Was so quick and easy to do my booking. Thanks for making it so accessible to your customers.
Thanks
Dorothea
24 maart 2022
Antwoord van Flight Centre Online
Dear Dorothea
Thank you for the wonderful review and for entrusting your travel with Flight Centre. We are delighted that you had a quick and easy online booking experience. We appreciate your feedback and look forward to assisting with your future travels.
~Chido
website good -
24 maart 2022
Antwoord van Flight Centre Online
Dear customer
Thank you very much for the positive feedback. We are delighted that you enjoyed using our online booking platform and look forward to booking your future travels. ~Thea
Antwoord van Flight Centre Online
Dear customer
Thank you very much for the positive review. We are delighted you enjoyed using our online booking platform and look forward to reserving your future travels. ~Thea
QUICK AND EASY
Thank you for the easy and quick access to the website to purchase my tickets.
Very helpful and convenient.
23 maart 2022
Antwoord van Flight Centre Online
Good day
Thank you for taking the time to share your 5-star booking experience with us and for choosing to book your travel through Flight Centre. We hope to be a part of many more future travels.
~Emily
Antwoord van Flight Centre Online
Dear Gopaul
Thank you for the great feedback. We are thrilled that you found our website easy to navigate. We appreciate your support and feedback, and we look forward to assisting you with your future travels.
~Chido
The service of booking online was…
The service of booking online was quick, simple and not complicated.
Hope all will be in order throughout my travel.
23 maart 2022
Antwoord van Flight Centre Online
Dear Tebogo
Thank you for this lovely feedback and for choosing to book your travel through Flight Centre. We always aim to deliver 5-star booking experiences and we are thrilled that it showed in your journey.
~Emily
This was a DISASTER AND BAD BAD…
This was a DISASTER AND BAD BAD SERVICE!!!!! And nobody is prepared to actually sort out my issue. There was a mistake on the name of the ticket booked and when I called after the booking was made I was told it is not an emergency I must call in the morning. When I called in the morning they said it is too late and they can not help??? Serioulsy!
23 maart 2022
Antwoord van Flight Centre Online
Dear Maryna
Thank you very much for your feedback. We confirm that the matter was investigated by our system support who were able to confirm 3 attempts were made to secure the booking. The first session contained your details. The subsequent sessions however contain Jacques names. This is quite possibly a auto fill from your browser as our booking platform does not allow for auto-population.
In addition to this you had the opportunity to review the names on the booking prior to making the payment.
We are mindful of your attempts to correct the error on the day the booking was made. Kulula bookings are immediately issued upon receipt of payment.
Furthermore, the airline does not permit us to void or cancel tickets on the same day as the same fare rules/options would apply.
The options you have available have been provided to you directly. We trust you will find the above in order and remain at your disposal. ~ Thea
Easy yo use web booking service.What…
Easy yo use web booking service.What you see is what you get.Great!
22 maart 2022
Antwoord van Flight Centre Online
Dear Customer
Thank you for choosing Flight Centre. We're glad that you had a great online booking experience, as we strive to provide just that for our customers. We appreciate your feedback and look forward to many more bookings from you in the future.
~Chido
Antwoord van Flight Centre Online
Dear Paul
Thank you for booking with Flight Centre. We are always striving to offer a seamless and efficient online booking service and are pleased that this was your experience. We appreciate your support and look forward to assisting with your future travel.
~Chido
Easy to use website.
22 maart 2022
Antwoord van Flight Centre Online
Dear Customer
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their online experience. We appreciate your feedback and look forward to assisting you again in the near future.
~Chido
Smooth process
22 maart 2022
Antwoord van Flight Centre Online
Dear Hlu
Thank you for rating Flight Centre's Online Booking tool. We are delighted to receive this shining 5-star review and look forward to assisting you once again soon.
~Lynette
Roxanne gave me friendly and…
Roxanne gave me friendly and professional service!!! Thank you.
22 maart 2022
Antwoord van Flight Centre Online
Dear Fida
Thank you very much for the positive review. We are delighted Roxanne was friendly and professional when delivering her services. We will be sure to share your sentiments with Roxanne and her peers. ~Thea
Very impressed with professional liason…
Very impressed with professional liason
Thank you
22 maart 2022
Antwoord van Flight Centre Online
Dear Naomi
Thank you very much for the positive review. We are delighted Mogomotsi was professional and impressive in his dealings with you. We will be sure to share your sentiments with Mogomotsi and his peers. ~Thea
It was easy efficient and fast
22 maart 2022
Antwoord van Flight Centre Online
Dear Natira
Thank you for taking the time to share your experience with us and for choosing to book your travel with Flight Centre. We truly appreciate your support.
~Emily
Easy to use
Easy to use, but some with 1-2 flight change options had very tight transfer times.
These should carry a warning particularly for those not airtravel savvy.
22 maart 2022
Antwoord van Flight Centre Online
Dear K Towle
Thank you very much for the 5-star review. We greatly appreciate your feedback and the time taken to share your experience with us. We strive to offer a seamless customer experience and will ensure that your feedback is shared with our Online Development team. We look forward to assisting with your future travels.
~Chido
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