Bookmundi Reviews 143

I paid deposit on a trip but never paid for trip since I had both a family emergency AND received a cancer diagnosis at time of trip payment. Heard nothing from Bookmundi for nearly three months, until they contacted me to inquire how my trip was. I had to explain several times that I was very ill and had not gone on the trip, only to receive multiple emails demanding I now pay full balance of the trip as "they had no way of knowing whether I attended or not." HUH? They had three months to figure out I was not proceeding with the trip. Now I have to deal with cancer, AND their callous attitude about paying them, after they initially wished me good health and promised they would not contact me again regarding the trip. Will never book with these people again. Legally, they have behaved against the law in "changing their mind" about payment, plus the fact that they are entirely callous about my current situation. SIckening.

Great, simple, no fuss booking process

The booking process went without any problems. Everything was clear, all conditions and itinerary of the trip and there were no hidden costs

Great customer service with the travel agents during the booking process for this trip!

The booking process was quickly and efficiently done, despite the huge number of listed tours. Alex answered my questions without delay, and I managed to book a tour that was exactly what I had in mind.

Trustworthy company. Used them a number of times. Never been overcharged, often paid less than tour company and money off next trip!

We booked a trip (South Africa Escape) via Bookamundi and the booking process was very smooth and straightforward. We highly appreciate the help of our support officer - Peter - who replied to all our concerns without delay and we didn't have any issues. Excellent customer service.

Bookmundi made my Brazil trip booking smooth and stress-free — shoutout to Maria!

I had a slightly complicated booking situation with my Best of Brazil trip (a rebooking with credits from a cancelled trip), and Maria Hall in customer service handled everything with patience and care. She guided me through the rebooking process, confirmed my seat, and even addressed a personal rooming preference quickly and clearly. Multiple back-and-forth emails and she was responsive every time. Really appreciated the personal touch. Looking forward to the trip in June!

I booked my holiday easily and quickly on bookmundi. These days it makes such a difference to have things simple and easy to do without hassle and problems. I have booked holidays in the past also.

It is my first time to use Bookmundi for booking my holiday. The price is better, booking can be held for 48 hours for no cost. The response from the provider is quick and on time. It is a great experience.I will highly recommend Bookmundi to everyone.

so easy to book hoilday took 5 minuets even for an old girl like me.

Easy to use, good no-cost reservation hold feature, fast response

It is relatively easy to book a tour on this platform. I am yet to see if the tour quality turns out to be good or not.

Website is user-friendly and I could find everything i wanted to know. Prices also compare favourably with other sites and communication is prompt.

Boooking is easy and any issues you can email an agent and they come back promptly with great information.

I found using the website & booking on Bookmundi easy to follow & efficient. Lots of good tours to decide between and clear information available

Day intinerary is very detailed and good. Very quick to do a checkout. Thank you

Our experience with the booking procedure was excellent. Rapid and informative replies to all our queries pre booking.

Booking was easy. After selecting our dates and the tour we wanted, the website made it very intuitive to book.

Clear, straightforward, and fast process.